Xcalacoco Manzana 21 Fraccion 3, Región 4L 86 , 77710 Playa del Carmen, Mexico
#31 of 232 hotels in Playa del Carmen
Guests' ChoiceBased on 263 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
9.2
Value for money
8.5
Free WiFi
7.4
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End of dialog contentReviewed: 11 October 2022
Ekaterina
CanadaSo close to nature. Pure joy!!!
Stayed in October 2022
Reviewed: 26 August 2022
Glenn
NetherlandsThe staff and relaxed atmosphere was a nice way to end our 2 week vacation exploring Mexico. The seaweed was less then at Tulum but because of rocks and reef behing the hotel we could enter the beach directly behind the hotel.
We had half board and the Breakfast and dinner was great. The Mayan staff was so genuine and nice. We were glad the beach bungalow could accommodate 5 people but it was a tight fit.
Stayed in August 2022
Reviewed: 22 August 2022
Philipp
United StatesGood question...
After 10 days with our daughter (3,5) and our son (7 Month) and could go on an on about how relaxing this vacation was. I think the biggest impact was how the beach and nature are included in the hotel area and how awesome the food is.
Stayed in August 2022
Reviewed: 19 August 2022
Elisabeth
United KingdomThe wifi connection was terrible. I basically didn’t have any wifi in my room (which to be honest is not the end of the world as you are on the beach/in the middle of the jungle) - so it’s probably good to disconnect for a bit.
Great location on the beach. I think this beach is really beautiful and if you walk down from the hotel for 10min you can swim in the ocean in a spot with less seaweed - there is still some seaweed, but once you walk or swim past it the ocean is really nice. The best part of the hotel are the free yoga classes every morning! I was pleasantly surprised when I arrived as I didn’t know they had these classes. The yoga teacher is incredible: very friendly and her class is excellent. The hotel staff are also very helpful and organised a Temazcal experience for me. The Shaman was great and it was all done on location. Really good reception/front desk service. The pool is also decent size and warm - perfect for a swim.
Stayed in August 2022
Reviewed: 10 August 2022
Valerie
United StatesThe ocean isn’t swim-able in front of the hotel due to rocks, but you can walk a few properties down the beach to swim in the ocean.
Beautiful location on the beach, comfortable bungalows, small and intimate setting ( not a big resort), great pool.
Stayed in August 2022
Reviewed: 8 August 2022
Simon
United Kingdomstaff were super friendly with great attention to detail. food was excellent and changed daily. beach rooms were private and quiet with great hammocks outside. pool was ace.
Stayed in August 2022
Reviewed: 8 August 2022
Nurit
Israelthe beach was full of weed
clean lovely and beautiful place!
Stayed in August 2022
Reviewed: 31 July 2022
Justine
United Kingdombathroom in room was a bit outdated
friendly staff
Stayed in July 2022
Reviewed: 30 July 2022
Lourdes
United Statesthe property and the staff. food was great too. price was perfect for our group
Stayed in July 2022
Reviewed: 28 July 2022
Jenna
United KingdomNot the hotel’s fault but we couldn’t really go into the sea due to the bad seaweed (sargassum) on the shore line which built up significantly after a storm whilst we were there. This seaweed also smelt!
The Beach Bungalows were very comfortable and in a great position right on the sand and close to the sea. The bar and pool area were lovely and the food was generally very good. The dinners were much more enjoyable when held outside by the bar - the indoor dining area was a bit dark in the evenings and lacked atmosphere.
Stayed in July 2022
Reviewed: 25 July 2022
Heidi
DenmarkWe were a bit disapointed as to the food for dinner. The food could have been served any where in the world. We would have liked to taste more of the Mexican cuisine.
The hotel area was very cozy and the staff very friendly. Our boungalow was located in paradise ! We felt relaxed as we entered. The food from the pool bar was great.
Stayed in July 2022
Reviewed: 18 July 2022
Per
United Statesthere are huge seegrass problems on the whole beach in that area. you can still enjoy your stay at the beach - with beautyful views, but the water is full of seegrass
Rooms are quite small with no storage
Stayed in July 2022
Reviewed: 9 July 2022
Felix
GermanyQuite far from the city and taxi ride is quite expensive Also everybody traveling in summer (june till september i think) should be aware that there is a lot of algae at the beach. But that is true for whole rivera maya, so nothing bad about petit lafitte
Nice rooms, relaxed atmosphere, extremely friendly stuff and overall just a great experience! Very nice resort (tropical paradise) and you find everything you need there, so you can just relax and enjoy your stay. Food was also surprisingly well, especially taco night on the beach was amazing! Prices seemed very fair for what it offers. Would definitely return
Stayed in July 2022
Reviewed: 5 July 2022
Alicja
PolandEverything was excellent. Thank you for a perfect stay.
Stayed in July 2022
Reviewed: 2 July 2022
Cynthia
United StatesJust the size of the bungalow I wish there was a bit more entertainment Also wish there was a gym
I loved the bungalow concept but I assumed it was much bigger. It was definitely too small for my family of 6 so I did end up having to purchase another room after getting there. Other than that, I loved the proximity of the beach and how there were so many massage options close by.
Stayed in July 2022
Reviewed: 11 June 2022
Ashley
United StatesEverything was great
Where do you start........ From the moment you arrive they provide excellent customer service. This trip was amazing. The ENTIRE STAFF PROVIDE EXCELLENT CUSTOMER SERVICE!!! We arrived a little earlier and they did their best to accommodate us. Yoga, the bar, massages, front desk, kitchen staff, room service staff even the people cleaning the beach..... just wow!!! Felt like a queen!! Thank you so much. The Corona Familia
Stayed in June 2022
Reviewed: 31 May 2022
Florine
United StatesNothing!
Amazing hotel on the quiet side of Playa Del Carmen, from the location to the food everything was top notch Yoga classes are complementary
Stayed in May 2022
Reviewed: 30 May 2022
Berenice
SwitzerlandSargasso but this has nothing do with the property, it is pure nature.
Super nice and helpful staff. The food was really good. One night was bbq near the beach… amazing!
Stayed in May 2022
Reviewed: 29 May 2022
Krasimira
BelgiumHonestly, I can't think of anything
I liked the perfectly maintained garden, the cozy and homely atmosphere, the friendly staff, the cuisine was very good. I was looking for a small place without the typical tourist crowds and I found it!!! We rented a bungalow situated on the beach among palm trees. There is a garden with extraordinary flowers and also an organic vegetable garden. The restaurant was great. At breakfast, we could choose from a menu in addition to the buffet. At dinner there was always soup and a salad bar and we were offered to choose from two main courses. Everything was delicious. If, unlike us, you want some entertainment, there is live music every evening. Also, there are yoga and tai chi classes. In a nutshell, we loved the place and we hope to be back there again.
Stayed in May 2022
Reviewed: 13 May 2022
Oded
United StatesWe liked everything! But, If it was closer to the city, it could be nice (it can be also an advantage...)
The room is very big and comfortable. The food was great. The beach bar was good. The service was excellent.
Stayed in May 2022
Reviewed: 12 May 2022
Sonia
United Kingdomthe beach and food, also the staff were amazing
Stayed in May 2022
Reviewed: 23 April 2022
Xavier
Mexiconot the fault of Hotel but seaweed is hurting the experience of Riviera Maya!
nice and small cozy property on the beach! good food and like the half bord package! simple but good! simple room but very confortable. good quality of food and really reasonable price.
Stayed in April 2022
Reviewed: 21 April 2022
Nicola
United KingdomFabulous location. Very helpful friendly staff. Our bungalow was lovely, set amongst the trees.
Stayed in April 2022
Reviewed: 19 April 2022
Juliet
United KingdomNothing - we barely left - couldn’t drag ourselves away!
The location is amazing. We stayed in a bungalow at the back and you felt like you were in the jungle. So glad we booked a bungalow over the standard rooms. We even saw monkeys, along with lots of other wildlife. Simply stunning. Lots of hammocks and beautiful beach area. Great to have dinner included though kids didn’t love the food! Great lunch selection at beach bar, and enjoyed some great live music in the afternoons. super friendly staff too.
Stayed in April 2022
Reviewed: 19 April 2022
Tammy
United StatesThursday night's dinner in the inside restaurant was so so .. dry chicken. The hotel next door was blaring club music until the wee hours at a crazy loud volume. We felt like they were taking revenge on our hotel. We love music and even club music and even late into the night .. but the sheer volume was crazy loud. Unfortunately we know this was not our hotel's fault and had no control to have it stop or slow down
We stayed in a bungalow and really enjoyed it. We had lunch everyday at the outside restaurant and loved all the food there. Dinner on the grill on the sand and bonfire was wonderful. Breakfast everyday was wonderful also.
Stayed in March 2022
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