11, Butterworth Business City Centre, Jalan Raja Uda, , 12300 Butterworth, Malaysia
#6 of 16 hotels in Butterworth
Guests' ChoiceBased on 598 hotel reviews
7.1Cleanliness
7.5
Comfort
7.5
Location
8.2
Facilities
7.2
Staff
8.1
Value for money
7.3
Free WiFi
6.8
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End of dialog contentReviewed: 19 December 2023
Lisa
MalaysiaDo not have basic thing like free WIFI and no face towel. Iron and Hair dryer also need to request. Staff told me 5th floor already renovated but I do not see any difference.
do not have face towel and no free wifi
Stayed in December 2023
Reviewed: 28 November 2023
Celest
SingaporeRoom lighting a little dim.
The location is great. Various eateries around. You wouldn't go hungry or thirsty.
Stayed in November 2023
Reviewed: 31 August 2023
Steward
MalaysiaIt's just that the lighting in the room is quite dim.
Nice hotel. Good location.
Stayed in August 2023
Reviewed: 2 August 2023
Christine
MalaysiaAir Cond poor
Location
Stayed in July 2023
Reviewed: 18 July 2023
Hazel
Malaysia1. The room was not cool enough even though it was on 16'C. There was a ceiling room in the room which makes me think that the management is aware of the situation and installed a ceiling fan to make it cooler. 2. I've requested a second keycard but the front office said that only 1 keycard is allowed to open the room door. They can give an extra keycard for the power supply in the room but not to open the door. This doesn't make sense to me. I wanted the extra keycard because my sister sleeps early and I didn't want to disturb her sleep when I come back. 3. Ongoing renovation work. I wish I knew this before booking otherwise I would never book this hotel.
1. The check-in process was fast within 15 minutes. The room was clean. The housekeeping staff were friendly and greeted us whenever they passed thru. 2. The hotel location is good, near to town and the surrounding is full of eating places.
Stayed in July 2023
Reviewed: 6 July 2023
Goh
MalaysiaIs better to have small refrigerator in the room.
Very good hotel to stay and room is very clean.
Stayed in July 2023
Reviewed: 26 June 2023
Alia
Malaysialocation near to where im going
Stayed in June 2023
Reviewed: 22 June 2023
Haslan
MalaysiaNo breakfast
Stayed in June 2023
Reviewed: 18 June 2023
Su
MalaysiaRun down
location
Stayed in June 2023
Reviewed: 15 May 2023
Rahman
MalaysiaAircond not function at all even we changed to another room same thing happen...tv also not functioning...but the staff during our check in is very friendly n soft spoken..
Stayed in May 2023
Reviewed: 10 May 2023
Sudharson
MalaysiaRoom facilities. No hair drier, iron, shower curtain
Reception was efficient
Stayed in May 2023
Reviewed: 3 May 2023
Nazeera
Malaysiavery dirty and dusty and had musty smell. Ashes not cleaned. We had to request change of room due to allergy caused by the dust. toilet was not cleaned with hair clogged in the bath. so disgusting. will not stay again.
location
Stayed in April 2023
Reviewed: 28 April 2023
Nur
MalaysiaEnvironment feel like aroma therapy
Stayed in April 2023
Reviewed: 24 April 2023
Becky
MalaysiaNo hair dryer, please improve
Clean room, comfortable environment
Stayed in April 2023
Reviewed: 8 April 2023
Chang
MalaysiaBedding look old. Cleaner did not take away rubbish bim under the basin. Water pressure is too low to take shower.
Location
Stayed in April 2023
Reviewed: 7 April 2023
Lum
MalaysiaBedsheet stain marks obviously, really lost mood when saw this. Not all room have hairdryer, it's make me surprised. Limited socket in room and there is no plug design at both side of bed. Really inconvenience when 2 persons need to charge notebook or other electronic device in room.
Strategic location and friendly staff.
Stayed in April 2023
Reviewed: 2 March 2023
Fakhruddin
MalaysiaCleanliness..at room floor got some stain and it's a bit smelly..maybe need some improvement on Cleanliness
The room is modern and nice for stay...bathroom is very good very cheap for room with bathtub..Good
Stayed in March 2023
Reviewed: 2 March 2023
Jie
Malaysiathe property is very worn down, the lights in the room are extremely dim, the bedsheet is dirty.
location is good, it is near to the center of the town, where you can find food easily.
Stayed in March 2023
Reviewed: 2 March 2023
Tamilmany
MalaysiaNothing over all I enjoyed stay
Location n cleanness.
Stayed in February 2023
Reviewed: 26 February 2023
Irvin
MalaysiaNothing to complain... Other than the air-conditioning controls are a little weird
Staff polite and helpful
Stayed in February 2023
Reviewed: 25 February 2023
Jack
Malaysiaroom is damn poor. structure and air-conditioning not align. First time I met the hotel got ceiling fan damn it.
customercservice good room is poor
Stayed in February 2023
Reviewed: 23 February 2023
Yaashnipriya
Malaysiathere was a cockroach
The stay was fine. However, i suggest for the toilet area to be closed especially the hole
Stayed in February 2023
Reviewed: 15 February 2023
Shahaliza
MalaysiaThe air con was not functioning
The
Stayed in February 2023
Reviewed: 14 February 2023
V
MalaysiaThe room not clean and tidy.Floor tile was peel off and it not up to standard and safe for kids.We been offer to another room however it too late .The room facilities should be perfect before customer enter to room
Staff friendly and helpful
Stayed in February 2023
Reviewed: 5 February 2023
Canix
MalaysiaNeed to improve the air cond. And the washroom too small. Not provide hair dryer
Stayed in February 2023
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