Jalan Tun Fuad Stephens, 88843 Kota Kinabalu, Malaysia
#76 of 152 hotels in Kota Kinabalu
Guests' ChoiceBased on 515 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
9.2
Facilities
8.0
Staff
8.8
Value for money
8.4
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Che
AustraliaBathroom and furniture a bit old, but still alright.
Staffs are really helpful and friendly.
Stayed in March 2024
Reviewed: 20 April 2024
Mohd
Malaysiano water heater, no complimentary coffee tea n sugar.
location iron and hairdryer supplied
Stayed in April 2024
Reviewed: 15 April 2024
Halina
Malaysia2 pillow case smell bad ..
Stayed in April 2024
Reviewed: 14 April 2024
Irene
MalaysiaNear Suria
Stayed in April 2024
Reviewed: 26 March 2024
Vincent
Brunei DarussalamNo hooks in bathroom to hang clothes and towels and no railing to hold on to along the main entrance stairs
Location
Stayed in March 2024
Reviewed: 25 March 2024
Siau
MalaysiaNo
Good location. Near to wet market. Friendly staff.
Stayed in February 2024
Reviewed: 22 March 2024
Dato
MalaysiaOld If the toilet could be upgraded esp the bath area
Location is good
Stayed in March 2024
Reviewed: 19 March 2024
Pauline
SingaporeThe shower door cannot close tightly.
Next to a mall . Near most eateries.
Stayed in March 2024
Reviewed: 25 February 2024
Tomas
Norwaywater does not run out of the shower
The food is good enough, staff is amazing, location is very good, many places to eat.
Stayed in February 2024
Reviewed: 18 February 2024
Sam
ChinaPoor quality breakfast. It was the average default that sadly many hotels do, just to say that breakfast is included or available. It's not difficult to do better.
Value for money and location. The room was fine for any budget focused travel. Car parking for rent - if available - is very handy.
Stayed in February 2024
Reviewed: 7 February 2024
Rosidah
Brunei DarussalamI already book for the car park, unfortunately the answer was for first come first basic guest, even I always come early to the properties.
I suggest that the properties would provided car park for the guest.
Stayed in December 2023
Reviewed: 6 February 2024
Fadzil
Brunei Darussalamgreat location and very friendly staff
Stayed in February 2024
Reviewed: 2 February 2024
Rosmaria
Malaysiano
room, facilities and breakfast
Stayed in January 2024
Reviewed: 31 January 2024
Madusin
MalaysiaFair
Stayed in January 2024
Reviewed: 29 January 2024
Ahmad
MalaysiaLack of parking
The staff The view Near to attracting place Walking distance
Stayed in January 2024
Reviewed: 6 January 2024
Zack
MalaysiaAll ok
City centre and near mall
Stayed in December 2023
Reviewed: 4 January 2024
Muhammad
Brunei Darussalamparking space is limited
Locations very near to Suria Sabah and Todak Waterfront's a walking distances
Stayed in December 2023
Reviewed: 2 January 2024
Siti
Brunei Darussalamthe room is ok. breakfast was great
Stayed in December 2023
Reviewed: 28 December 2023
Muk
MalaysiaNa
Na
Stayed in December 2023
Reviewed: 28 December 2023
Lai
MalaysiaGood
Yes
Stayed in December 2023
Reviewed: 26 December 2023
Mr
Brunei Darussalamits very nice Hotel to stay,near to shopping Mall and near to seafood restaurant.
Stayed in December 2023
Reviewed: 24 December 2023
Mohd
Malaysiapayment type- only cash. we checked in at 12.20am and credit/debit card and QR payment/ on line transfer payments were not available. only cash payment accepted. Please ensure other payments mode are acceptable for the comfort of your client especially those who prefer cashless payment in the middle of the night where nearby Bank ATM is not available. thank you!
location
Stayed in December 2023
Reviewed: 21 December 2023
Nur
MalaysiaThe lightings in the room& the power socket are very inadequate.
The location is quite strategic, very friendly staff.
Stayed in December 2023
Reviewed: 8 December 2023
Muhammad
Brunei DarussalamThe staff was so helpful and the location.walking distance to suria sabah and Todak waterfront
Stayed in December 2023
Levanzo, Italy
Waldbreitbach, Germany
Český Krumlov, Czech Republic
Norroy-le-Veneur, France
Chennai, India
Bel Ombre, Seychelles
Stoneham, Canada
Bintulu, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content