beachfront and room

great

Stayed in May 2024

Unfortunately there is no gym.

The staff was very nice and helpful and the food was ok. The beach was amazing I never saw a beach like this in my life.

Stayed in April 2024

Nil

Nearer to the sea view

Stayed in April 2024

The sun deck by the beach is not particularly attractive or inviting and is one area that can be improved. The prices of the boat trips are much more expensive than the boat trips offered by every single other place on long beach. Suggest they drop the prices to fall in line with everyone else as the boats are the same.

The location is good, very close to the jetty and lots of other restaurants. The premier suite was amazing. Stunning views of the sea and the length of long beach. Very spacious and comfortable and well equipped (complementary mini bar, dressing gowns etc) and perfect for a family of 4 We also liked the swimming pool. Nice for a dip and whilst the website says it’s an adults only pool, kids are allowed to go in the pool and there were quite a few families there. The staff were very friendly and helpful.

Stayed in April 2024

N

Nice room

Stayed in September 2023

Little pricey

Location and pool and comfortable room.

Stayed in October 2023

Ran out of beach towels every single day. Rather than put up a sign saying no more towels available maybe just buy some more? This is a basic essential for guests. Towels are not a big expense. Toilets off reception and changing rooms bit grim and basic I’d avoid this place if you have kids. It is quite an adult spot and people don’t like the children being in the pool and playing. There is no rule against kids in the pool (the hotel even sells water guns, balls and rubber rings for them to take in) but it’s clear families are not really wanted there but the predominantly adult guest population Also, avoid booking the boat trips through the hotel . We paid RM100 each for a snorkelling trip. We knew there were much cheaper offerings down the beach but we assumed this was a better quality hotel vetted trip. Instead the boat that picked us up and then went down the beach to pick up the others who had paid much less for the exact same tour. 14 felt too many in the small boat. There was also no snorkelling equipment for children despite us being reassured twice there would be. We paid for them but they had no appropriately sized mask etc so they could not actually snorkel.

Good location, useful shop, decent breakfast, nice touch to have complimentary snacks and drinks in room

Stayed in August 2023

There was a drain smell in our room, nothing too nad but could smell it when coming from outside

Good location, nice rooms, possibility to add breakfast upon paying an extra fee, the bar in the room is complimentary which is absolutely amazing! They gave us water, tea and few other drinks, generous selection too

Stayed in July 2023

Nothing

Good Location. New Building in Perhentian.

Stayed in August 2023

The room had electrical cuts several times a day. The view behind our room must be improved.

The staff are friendly and helpful. They provided a complimentary breakfast for a day.

Stayed in July 2023

I like everything. The thing, for saying one, that like less is the price for the room. I think the price for our hotel is a little bit expensive.

I like everything. I was in Thailand last year, in PhiPhi island, and, for me, perhentian islands are better than the others, because is not really bussy and the people from the island are really good and polite people.

Stayed in July 2023

The drain smell coming from the toilets near the lobby really needs to be fixed. You can smell it while swimming and it damages the overall great experience at the hotel

Great location, great view, clean rooms

Stayed in July 2023

1. The cost to house a family was pricey as we needed to book 2 separate hotel rooms (the family suites were even more expensive and understandably vacant). Keep in mind that inferior accommodation on Long Beach is also relatively expensive compared to the mainland. 2. Our room looked like it was due for maintenance work, particularly the tiles in the shower where grout was coming loose or non-existent. The ferry wharf of the island (presumably not part of the resort) was also starting to show a lot of wear and tear. Bear in mind though that it would be very difficult to get trades and materials out to a remote island like this.

1. Probably the best location on Long Beach, perched from an elevated location with great views of the length of Long Beach. The snorkelling just 20 metres from the resort was as good, if not better, than the snorkelling available via boat tours. 2. The staff were amazing and extremely accommodating. They assisted with getting us from the sales office and onto the boat and didn't leave us second guessing ourselves. Midway through our stay, we made an unscheduled trip back to the mainland and the staff were super helpful both at the resort and from the sales office on the mainland to make sure we got there safely and returned safely.

Stayed in July 2023

only the food there weren’t various choices

everything was excellent

Stayed in June 2023

there were maintence issues to the front of the property where there barrier was breaking and corroding . it makes it dangerous for visitors when walking to and fro due to rusty bits hanging out . hotel access to the beach also could be cleaner . there was trash lined all along the front step to the beach entrance .

it’s super close to the Jerry and convenient for food . the dive shop attached is great . staff was nice and friendly as well as the spa was good too.

Stayed in June 2023

Room and amenities, complimentary snacks and drinks was great. Staff was friendly and ready to help. Will come back with family. Perhaps more drinking water can be provided on daily basis or a in-room water dispensar would be great!

Stayed in May 2023

Not all your staffs are friendly. Just some of them. Pamela needs to learn how to communicate well with people. . She bad mouth about guests in front of me and commenting on how i wanted to pay for the dessert.

I like that this resort is near to the jetty

Stayed in May 2023

cleanliness

Close to the jetty

Stayed in April 2023

- Some signs of wear & tear on some bathroom fixtures, with minor cobwebs, but nothing a better housekeeping sweep cannot fix. - Besides that, nothing to complain about!

- All the staffs were incredible, from jetty office to onsite hotel staff. They helped us with parking, luggage, check in, made our stay as comfortable & enjoyable as possible. - Hotel is very well designed and comfortable, with the island breeze and impeccable view of the ocean. - I was quite hesitant about the jungle-view rooms, having read reviews about smells coming from the back-facing rooms, but throughout our stay, we didn't catch any whiff of unpleasant odour. - The bed was very comfortable, size of the room was great too. TV was great! - Slippers provided was a lifesaver as I forgot to bring my sandals. - The fully stocked pantry and fridge full of complimentary drinks were superb!

Stayed in March 2023

I don't understand why hotels these days continue to provide small plastic bottles in rooms; this is not great for the environment and could be sorted by having glass, reusable, bottles and refill stations on each floor. The breakfast was ok, but very limited with the choices; it is also slightly frustrating to only have instant coffee options, but then have a connected café where you can PAY for a nice coffee instead. The hotel is already slated by other establishments on the beach for it's poor food provision, the coffee situation only exacerbates this further! The hotel doesn't serve alcohol; it's always nice to sit on the balcony in the evening with a cold beer, which can be purchased off-island or further down the beach, but it's not quite the same. Finally, whilst the staff were nice, they lacked some basic knowledge of the island, particularly where it might be possible to get cash. It can be quite problematic these days if establishments don't accept cards or app payments, so it would be good to have a better understanding of where to go under these circumstances, or advise customers before they arrive on the island that it might be best if they bring cash with them!

The general feel of the hotel was good, with a great spot just off the ferry port, which made accessibility good. It was also a fair distance away from the hustle and bustle of the island, so although at times you could hear the music from down the beach, it wasn't too distracting at night. The staff were generally pleasant, especially those working in the dining area at breakfast. The balcony was a nice size and it was great to overlook the bay, particularly in the evening. As a neat touch, it was also nice to have free soft drinks in the mini bar, which were topped up every day.

Stayed in April 2023

- Breakfast was quite poor selection and quality - Limited number of sun beds by pool - Missing some evening entertainment

Staff were so friendly and helpful. We loved them and so did our baby. The location was nice but quite dangerous how we had to arrive by boat and transfer between boats whilst carrying an infant (but worth it). Pool overlooking the beach was lovely.

Stayed in March 2023

no nasi lemak for bfast..in past mimpi did serve this

location directly at jetty. super friendly staff, discounted rates over ramadan

Stayed in April 2023

probably can provide a room shoe, as the floor is quite sandy and dusty

the wifi is very bad, might need to improve the wifi. is not stable and slow

Stayed in April 2023

dusty floor and the cleaner that want to quit her job. i think she should quit her job faster

All about the property is good except the cleaner. first time i step in the room, i feel it dusty, the never mop the floor i guess. second day there, i ask to change for new linen because my daugther vomit at night before and i ask for a new towel, but the cleaner just making the bed without change for new one. and she even put back the old towel for me to use. after i tell receptionist about that, she came to change the bed sheet and give me the new towel and say to me there will be charge for changing bedsheet, and she say that she was tired to clean, and the new towel is not dry yet. she ask for accounting work but given cleaners job. thats why she did not do proper work. every day my room cleaned except the dusty floor. staff at counter, bell boy, chef, diver coach,pool staf was really friendly. i'm sorry to tell this but this is my first time spending so much money to relax but that dusty floor really bothered me.

Stayed in March 2023