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Reviews of Nova Highlands Hotel 4 stars

The Square, Jalan Aranda Nova, Greencow, Cameron Highlands, 39100 Cameron Highlands, Malaysia

#37 of 52 hotels in Cameron Highlands

Guests' Choice

Review score

Based on 842 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.2

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    4.8

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Showing 76 – 100

  • Reviewed: 30 August 2022

    8.0
    Improvement complaints
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Overall from toilet to bedding it's dirty, lack cleanliness. Wall socket problem, please recheck back room facilities.

    The location

    Stayed in August 2022

  • Reviewed: 23 August 2022

    7.0
    Good
    • Business trip
    • Group
    • One-Bedroom Twin Suite
    • Stayed 1 night
    • Submitted via mobile

    Easy to shop

    Stayed in August 2022

  • Reviewed: 23 August 2022

    6.0
    Expensive room with condition not up to expectation
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights

    The rooms seems outdated and looks like it require more maintenance. Price is high given the size of the room and facilities available. There are much better options that I will definitely look at next time I am in the area.

    The location is good, close to all the tourist attractions and lots of facilities within walking distance (restaurants, convenience stores, etc.).

    Stayed in June 2022

  • Reviewed: 22 August 2022

    6.0
    Hope to see it good as new next time :)
    • Leisure trip
    • Solo traveller
    • One-Bedroom Twin Suite
    • Stayed 3 nights
    • Submitted via mobile

    I was here in the same hotel 8 years ago. When I came back this time, I realise the things were old and need some upkeep for example the sofa cushion cover color was off. The towel were stained and not clean properly. There are stains on the walls in front of the lift, it makes it look dirty and not repainted. Mosquito netting were torned. Lastly, I was not aware that the kitchen were on renovation hence no breakfast provided with the price that I am paying. I really think this hotel has good potential for its location and good view. If it can refurbish, repaint (interior and exterior) and some room upkeep to make it look new, I will say is worth the money and is a good hotel. I like this hotel and I hope to be back and see it transformed. :)

    The receptionist were friendly and helpful. The rooms were clean, comfortable and has nice view. Location was good too.

    Stayed in August 2022

  • Reviewed: 12 August 2022

    7.0
    Good
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    they didnt provide towels for the first until i call the reception and ask for the towel. they said they gonna send it to our room. we waited until night, they didnt send it. and lastly i call back and they asked to picked by ourself at the receiption.

    they had a nice view from the room

    Stayed in August 2022

  • Reviewed: 31 July 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    YES

    GOOD

    Stayed in July 2022

  • Reviewed: 25 July 2022

    6.0
    Very nice room but creepy walk to it
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The walk from the elevator to the room is too creepy especially at night with kids. Didn't get the hill view.

    Price is good. Very clean bathroom and leisure room. Very spacious and unique design of so called bedroom. Love the kids playing area.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    6.0
    Acceptable short stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    There is no telephone in the room to call reception to provide us extra pillow. 1 person was given 1 pillow each. Toilet was dirty with stains.

    The location & the acessibility to nearby shops and malls. Kea Farm or Pasar Pagi is just a stop away.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    8.0
    I give 7 star ,but breakfast not available.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room,bedroom and living room

    Room

    Stayed in July 2022

  • Reviewed: 23 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    reception hotel sombong..

    Stayed in May 2022

  • Reviewed: 22 July 2022

    8.0
    location is good and room is big enough. enjoy so much of the stay
    • Leisure trip
    • Family with young children
    • Sky-Garden Penthouse
    • Stayed 1 night
    • Submitted via mobile

    the staff not allow to check in earlier even just few minutes before 3pm although the room is ready. not flexible .

    big room and clean for family

    Stayed in July 2022

  • Reviewed: 19 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    Cleanliness. The living room area is a bit dusty because the sliding door is left open when we arrived.

    The room is very spacious, very comfortable for family of 4. We would like visit again to this hotel. Parking is very convenience.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    i've already request earlier for extra pillow during my booking reservation but it was not fullfil until I've asked the staff and was charged for extra pillow.

    Very nearby with shops and food court.

    Stayed in July 2022

  • Reviewed: 11 July 2022

    7.0
    location is ok lah.. that’s it
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    i asked about surrounding area, but they ignored me because they are too busy chit chatting, play mobile phone, joking around, laughing.

    location

    Stayed in June 2022

  • Reviewed: 6 July 2022

    8.0
    Very good
    • Business trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    No fan at room.

    value for money

    Stayed in June 2022

  • Reviewed: 4 July 2022

    8.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The heater in the shower, always turn to cold and need ti always adjust the heater heat until it cannot adjust anymore. The room rate is expensive but did not have breakfast included. Please improve by having breakfast.

    The location is in the centre of Cameron Highlands. So near to Kea Farm, The Sheep Sanctuary, Boh Valley, Cactus Point (walkin distance)

    Stayed in July 2022

  • Reviewed: 1 July 2022

    7.0
    it was ok. very good value for the 3 bedrooms.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    no wash/ face cloth. sofa looks worn. bedrooms have an old smell. no breakfast facility and nearby stores opened at 9 am.

    the 3 bedroom is spacious. hot water shower is hot and has good pressure.

    Stayed in July 2022

  • Reviewed: 27 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Twin Suite
    • Stayed 2 nights
    • Submitted via mobile

    WiFi can't access, tv have only 1 channel.

    Good view, easy to find food and a lt of shop nearby.

    Stayed in May 2022

  • Reviewed: 26 June 2022

    7.0
    Acceptable for a 2D1N
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It’s kind of dated. Need improvements on the washrooms and the cupboards. Overall is acceptable with the price offered.

    The location is great. The staffs are friendly.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    8.0
    comfortable
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    none

    convenient

    Stayed in May 2022

  • Reviewed: 15 June 2022

    6.0
    Will come back if hotel improve the facility
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    Dirty bathroom, unit has an odor, lots of fungus on the wall, no wifi, worn-out blanket, poor tv reception, no iron in each unit, have to take the iron at the corridor

    Good location, next to shopping mall, easy to look for a place to eat. Spacious room, free parking. Near to Kea Farm, Sheep Sanctuary, and Boh Plantation.

    Stayed in June 2022

  • Reviewed: 14 June 2022

    6.0
    Covenient location!
    • Leisure trip
    • Group
    • One-Bedroom Twin Suite
    • Stayed 2 nights

    The building has no soundproof, balcony in close proximity, sofa have the damp smell, limited TV channels, might be noisy if building is in 100% occupancy rate.

    Its convenient location.

    Stayed in June 2022

  • Reviewed: 12 June 2022

    7.0
    A good stay for a short vacation.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The room does not have many furnitures (room feels empty). The furniture were also conventional. Note: Hotel forgot to put towels inside the room. I have to request twice.

    Room is spacious. View was nice (I had a view of orchid garden). There is a mall below the hotel. Therefore, easy access to various restaurants and shops, as well as spacious parking area.

    Stayed in June 2022

  • Reviewed: 12 June 2022

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    location facing the nature and stalls and eateries in walking distance.

    Stayed in June 2022

  • Reviewed: 7 June 2022

    8.0
    Clean Room, Good Smell, Nice room ambience, friendly staff and good location
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Improve checkout system. Have daily garbage disposal by room service.

    Everything is very good, except during check-out. Check-out took quite long time. The staff at reception inform that the system is down and cant check the booking. com payment.

    Stayed in June 2022

Showing 76 – 100

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