My room was right next to the back door. I could hear the door opening beep sound clearly in the middle of the night. It would be great if they can switch off the sound and tune down the spot light at the back door as well.

The location is really good, there are a few nice cafe along the street and it is very close to the jetty. The design of the room was cool.

Stayed in March 2024

My room is on the 2nd floor. There were comfortable and proper space to stay for 3 night. Nice and helpful staff. and feel safe during my stayed. The location was great if you have own some transportation but not that far for food and various café. Worth it!

Stayed in March 2024

There is building work going on at the moment during the day 9-6pm

Great location in the Unesco district, as you can walk to lots of areas. Nice stylish rooms and entrance.

Stayed in March 2024

Stylish, functional

Stayed in January 2024

Some mold in one of the 4 rooms we occupied.

Location

Stayed in January 2024

Peerfect Location

Stayed in January 2024

Need some maintenance Bathroom gets wet from the shower that was annoying Looks better on picture

Easy to find and good location Staff tried their best

Stayed in January 2024

The smell after you pass through the toilet. A bit unpleasant but overall is okay

How easy to check in and check out. The location very good. The places that we visited, nearby and walkable. The security very good. They have access key to the block and floor level.

Stayed in January 2024

Charming little hotel with complete amenities and perfect location in Georgetown. My room was just as pictured here, and it's right next to the backdoor so I had easy access to Victoria street (might not be convenient for light sleepers because people are going in and out). I found a great breakfast place that I kept coming back to, just 2 mins away from the hotel (Loong Fong Cafe).

Stayed in December 2023

Nothing

Perfect location (nr Armenian Street for shopping) very clean stylish rooms. Stairs a little tricky/steep up to the sleeping area but otherwise excellent. On site restaurant was amazing. Food and service outstanding.... Thank you 😊

Stayed in December 2023

the wine bar restaurant

Stayed in November 2023

The stairs to the loft in room was unpractical for me.

Location, clean

Stayed in October 2023

Location is fab. The interior layout of the hotel is unique and quirky Front desk are helpful

Stayed in September 2023

The pillows not so comfy. The anti theft door chain not stable, it drop out.

Location is good. Easy go to all the famous places and eating places. The staffs are friendly and helpful.

Stayed in October 2023

The key to the door was a bit tricky to get out on occasion as it would sometimes jam but aside from that there was next to nothing wrong with our stay.

The room was beautifully decorated. And the facilities were wonderful, the safety of the entrances added extra comfort. And it was in a fantastic location which was easy walking distance to many attractions.

Stayed in September 2023

We had dinner one night of our 5 night stay at the RARE Heritage House & the communication from the waiter was not good. It was a set menu, but his explanation of that was extremely confusing. It took a little bit of a shine off our dining experience. The food though was very nice & beautifully presented.

It was great to stay in a renovated/remodelled long house in Penang. Enjoyed the cultural history of this building. Our studio room with the loft bedroom was clean, comfortable & in good location for exploring George Town. It was handy having two street entrances, easy walking distance to restaurants, cafes & shops.The stairs were a bit of a challenge, but also did us a favour with helping to build up our legs for all the walking we did do.

Stayed in August 2023

Towel and pillow very smelly. Should improve on this.

Not my first time to stay in this hotel. I like everything.

Stayed in July 2023

Wifi was working but not the best connection

Decoration and helpful staff, as we had a problem during our stay and they solved it rapidly.

Stayed in September 2023

Staff Availability: There were no staff around when we tried to check in at 2pm so we had to go for lunch with our luggages TV: TV offers local channel and will be better if it has access to YouTube or allow us to cast from our phones.

Location: Hotel is conveniently located in Penang and very near good cafés so you're always within reach for your caffeine fix. Room: Room is spacious and the bed is comfortable Design: Lighting in the room is a bit dark but overall, the hotel is well designed.

Stayed in June 2023

Convenient to street art and local food

Stayed in August 2023

It's a bit dark because you can't really open the curtains because they look directly into someone else's room.

Free filtered water. Great location. Stylish, comfortable and clean.

Stayed in August 2023

Facilities need improvement.

Good location and lower price point.

Stayed in August 2023

At first, when we arrived and want to check-in, the recepsionist did not give us clear information about the room, I had to back and forth to find my room. Sometimes, I could hear people who walked away around the hallway, but it was minor.

I love the ambience of the hotel, I interest with the restaurant also. I enjoy the room with its decoration that gave us jetty situation. The room was also have good facilities included iron and hair dryer, except the TV because channels is limited. The location is good because near to the jetty, kopitiam and armenian street.

Stayed in July 2023

windows won’t open, no view.

clean rooms, nice staff, good location.

Stayed in July 2023