88, Jalan Pintu Sepuluh, 05100 Alor Setar, Malaysia
#9 of 37 hotels in Alor Setar
Guests' ChoiceBased on 533 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.9
Facilities
7.9
Staff
8.5
Value for money
8.1
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End of dialog contentReviewed: 2 June 2022
Levins
MalaysiaRoom not ready at 5pm
In central and convenience by walking distance to the places i wanted to visit.
Stayed in May 2022
Reviewed: 28 May 2022
Haziqah
MalaysiaLimited TV channels
Walking distance to Aman Sentral mall which is very convenient. The room is very comfortable and clean.
Stayed in May 2022
Reviewed: 25 May 2022
Roslee
MalaysiaNothing to say
Good
Stayed in April 2022
Reviewed: 20 May 2022
Noor
MalaysiaPlease provide toothbrush and toothpaste
Good location n big room its comfort
Stayed in May 2022
Reviewed: 20 May 2022
Dzuliza
Malaysiaroom and bathroom are not so clean, The flyers on the table are crumpled
location is good, parking is available and easy to park. The room is ready on the check-in time
Stayed in May 2022
Reviewed: 9 May 2022
Muhammad
MalaysiaAircond noisy, shower too slow, towel smelly,
Comfy bed
Stayed in May 2022
Reviewed: 7 May 2022
Nor
MalaysiaMore variety of breakfast. Limited food selection.
Great location as the hotel is near Aman Central.
Stayed in May 2022
Reviewed: 2 May 2022
Amir
MalaysiaInconsistent shower water pressure, inconsistent hot water shower, no direct access from basement carpark to lobby (had to walk up the ramp for cars)
Big room, cold aircond, tv, minibar, hair dryer, iron with ironing board, prayer mat, comfortable bed. Fast check in. Delicious food, good coffee.
Stayed in April 2022
Reviewed: 29 April 2022
Zulls
MalaysiaParking
Location
Stayed in April 2022
Reviewed: 24 April 2022
Timothy
MalaysiaStaff front desk - Ira was very helpful and warm. Excellent customer service.
Stayed in April 2022
Reviewed: 22 April 2022
Hui
MalaysiaBut water pressure at basin very low. bathroom door peeling. housekeeping need to inform engineering people when there is leakage. the room need to be updated.
it’s close to the mall
Stayed in April 2022
Reviewed: 14 April 2022
Sim
MalaysiaBed-sheet have stain and found nails on the bed.
Location
Stayed in April 2022
Reviewed: 30 March 2022
Pin
SingaporeGood location
Stayed in February 2022
Reviewed: 28 March 2022
Familygetaway
MalaysiaAlthough all the staff were friendly & helpful but there is one person (a Malay quite elderly guy, at reception) who, I think, should be sent for "customer service" course. He was rude & sarcastic with a customer beside me & me when asked him some questions.
Everything was superb. I was entertain by Ms Nina at the reception who was very friendly, helpful and nice. The room given was very comfy. It was really superb for me and my family. Will choose this hotel whenever we visit ALor Setar.
Stayed in March 2022
Reviewed: 25 March 2022
Umairah
MalaysiaSome facilities not working well. Shower is turned off, clogged sink
The staff, delicious breakfast, strategic location
Stayed in March 2022
Reviewed: 26 February 2022
Haziqah
MalaysiaLimited TV channels
The room is huge & comfortable. The aircond is so cold I love it. Walking distance to Aman Central which is great.
Stayed in February 2022
Reviewed: 21 February 2022
Afrina
MalaysiaThe shower knob was wrongly labelled (label right hot but actually its cold if turn right)
They sanitized my luggage & also regularly sanitize the lobby. The staff was friendly. Hotel near Aman Central & convenient shop. View from the room I get is superb.
Stayed in February 2022
Reviewed: 5 February 2022
Tan
MalaysiaThe hotel WIFI is very POOR.
The location is strategic.
Stayed in February 2022
Reviewed: 12 January 2022
Nurfadila
MalaysiaThe smell of wet carpet.
The location is easy to find
Stayed in January 2022
Reviewed: 9 January 2022
Familygetaway
MalaysiaA minor problem - the marker for hot & cold shower were mixed-up. They becomes blue for hot & red for cold
The deluxe twin room that I took was spacious. I went there During covid-19 and as we entered the lobby, our luggage were sanitized immediately. We have to scan our "MySejahtera" and our temperature. They provide basement parking which is a must for me. The front desk clerk and the rest of the staff were very helpful and friendly.
Stayed in January 2022
Reviewed: 8 January 2022
Nor
MalaysiaLocation and breakfast
Stayed in December 2021
Reviewed: 4 January 2022
Nor
MalaysiaNothing
Best location and nice breakfast.
Stayed in December 2021
Reviewed: 2 January 2022
Faizal
MalaysiaAir compressor quite noisy
Location
Stayed in January 2022
Reviewed: 26 December 2021
Darren
MalaysiaNot enough basement, have to park outdoor at your own risk
Comfort bed, clean bathroom
Stayed in December 2021
Reviewed: 23 December 2021
Nuha
MalaysiaValue for money
Stayed in December 2021
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