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  5. Reviews of OYO 89925 Innap Kota Bharu

Reviews of OYO 89925 Innap Kota Bharu 2 stars

Lot 882, Jalan Sri Cemerling 11/27, 15300 Kota Bharu, Malaysia

#23 of 58 hotels in Kota Bharu

Guests' Choice

Review score

Based on 124 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Executive Suite Family
    • Stayed 1 night
    • Submitted via mobile

    Location and reasonable price

    Stayed in April 2024

  • Reviewed: 6 December 2023

    8.0
    decent
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    wifi slow.

    clean. hot shower

    Stayed in November 2023

  • Reviewed: 30 July 2023

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Water too slow

    Location

    Stayed in July 2023

  • Reviewed: 14 July 2023

    7.0
    Overall, if you just want to stay with fams. It is not recommended. Because it really not comfortable. But if you are a
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The surrounding area around oyo should be cleaned up. It was totally messy with the bushes and rubbish. Thus it makes the hotel look scarier. The toilet was really small and the 'sawang' also spider were at the ceiling. Not comfortable to shower. Last but not least, the staff forgot to serve for the toileteries. However, the quantity of soap was not enough that make us need to buy outside.

    Nice and good staff, everything that we asked. Will fullfilled by staff.

    Stayed in May 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Selesa

    Stayed in July 2023

  • Reviewed: 9 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite Family
    • Stayed 1 night
    • Submitted via mobile

    Good location, staff okay

    Stayed in May 2023

  • Reviewed: 9 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite Family
    • Stayed 2 nights
    • Submitted via mobile

    Hospitality very good, and staffs all friendly and helpful. Since our stay during hari raya, they also have a meal for guests for hari raya

    Stayed in April 2023

  • Reviewed: 3 May 2023

    7.0
    Overall, the homestay is good. A lot of a facility nearby this area and fantastic accessibility.
    • Leisure trip
    • Family with young children
    • Executive Suite Family
    • Stayed 2 nights

    The toilet quite small.

    The toilet quite small but comfort to use. Need to adds-on television, drink water (suggest to put the machine at lobby), and closet to easier to manage the luggage.

    Stayed in March 2023

  • Reviewed: 2 May 2023

    8.0
    It was a nice stay.
    • Leisure trip
    • Family with young children
    • Executive Suite Family
    • Stayed 1 night

    The location is strategic. The price was also affordable. It stated additional charge may occur in booking . com, so we weren't sure what it means when we book the room. During check in we needed to add RM20 from the paid amount via booking. We agreed to add RM20 since the price seems cheap for the big room. Sharing this here for others to consider if they wanna stay here. Overall, we are happy with the stay. Thank you.

    Stayed in April 2023

  • Reviewed: 30 April 2023

    8.0
    Affordable
    • Leisure trip
    • Family with young children
    • Executive Suite Family
    • Stayed 1 night

    location, hard to find restaurant maybe because i stay during ramadhan

    sesuai dengan harga, katil bantal toilet selesa, aircond okay. kesimpulannya, value for money.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Suite Family
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom. There's lot of room for improvement but still manageable and usable.

    Very clean. Staff very friendly. Big room with very cheap price. If you starve, there are plenty of snack and instant noodles you can purchase at pantry. You can cook or heat your meal. The location also good. Very near to heart of the city.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    8.0
    Best value for money
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything that I did not like. Maybe a kettle in the room would be nice. But I was a solo traveller with my own transport, so that makes a difference.

    I liked the big room which was very comfortable. It is quite an old property but for the price of RM57, it was really good value. I will stay here again if I come back to Kota Bahru

    Stayed in March 2023

  • Reviewed: 20 March 2023

    8.0
    Good place to stay for short visits in Kota Bharu.
    • Leisure trip
    • Family with young children
    • Executive Suite Family
    • Stayed 1 night

    Been charged for late check in (after 10pm), even though due to police roadblock etc. Room were downgraded without proper reason, ie paid for room with 3 beds but have to accept room with 2 beds instead.

    Location is walking distance to one of the local popular breakfast area, Kopitiam Kita. Within city center area and near to many tourist attraction places.

    Stayed in March 2023

  • Reviewed: 27 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    soundproof

    free parking

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    But everything good👍
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Actually, there is a building construction near the accommodation, so it disturbs the environment to some extent and causes dust in the parking lot

    The room is clean, have space for vehicle parking and nice staff....Good keep it up👍

    Stayed in February 2024

  • Reviewed: 21 February 2024

    3.0
    regret
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    old aircond, tilam tenggelam, pintu toilet tak bersih

    not worth it

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Visiting friends in KB
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    1. Facilities in the toilet can be improved.

    1. Warm hospitality by the staff. 2. Very reasonable price 3. Clean 4. In town. Next town centre. 5. Many food stalls, restaurants nearby.

    Stayed in February 2024

  • Reviewed: 7 January 2024

    10
    6-7/1/24@room109
    • Leisure trip
    • Family with young children
    • Executive Suite Family
    • Stayed 1 night
    • Submitted via mobile

    Air paip kecil..

    Near city.. Owner muslim & friendly.. Affordable price..

    Stayed in January 2024

  • Reviewed: 7 December 2023

    3.0
    Poor
    • Business trip
    • Group
    • Executive Suite Family
    • Stayed 1 night
    • Submitted via mobile

    Water pressure too slow

    Stayed in November 2023

  • Reviewed: 26 October 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very rude.Not welcoming client.Then say client was rude with him while client tried to explain regarding the reservation.

    Stayed in October 2023

  • Reviewed: 22 July 2023

    10
    Excellent
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not special.

    No breakfast & dinner. However they kindly told me to the way to go when I asked.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    10
    Innap Inn Kota Bharu@Thank You Inn Recommended!
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Fair price, clean, very good service, convenience, fast wifi connection. Recommended!

    Stayed in July 2023

  • Reviewed: 11 July 2023

    1.0
    Tried to charge extra
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bad review I am giving here has got nothing to do with the property itself. The place is clean and it’s quite ok for the price I paid. As soon as I arrived at the property, I was told they could not offer me the room for the price I booked and if I didn’t want to pay extra then I should find another place to stay. She said they have problem with OYO and haven’t been able to sort it out and when I said it’s their problem and not mine and I insisted only paying what was indicated on this website. Another guy was fetched and he was trying to emotionally blackmailing me. Saying this was the first time a guest didn’t want to pay extra and that I was “inhuman” not to. He said I could write review and he could also write a review about me. And he sarcastically wished me a good day and good stay. It was unbelievable that someone would behave like that and it was almost hostile. They should have just honoured the booking with a smile even if I didn’t want to pay extra. I booked the room for RM39.70 and I was asked to pay RM30 extra, which was 75% more of what I should be paying. It was such an unpleasant encounter and you should be aware of this if you would like to stay here.

    Centrally located

    Stayed in July 2023

  • Reviewed: 9 July 2023

    1.0
    Dont trust price at Booking.com because u need pay extra money at Hotel..
    • Leisure trip
    • Group
    • Executive Suite Family
    • Stayed 1 night
    • Submitted via mobile

    U need to add money for u room.. in booking u just to pay RM220 but at hotel need to add extra money around RM120..

    Stayed in July 2023

Showing 1 – 25

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