Av. 24 de Julho, 698, Polana Cimento B, 9999 Maputo, Mozambique
#38 of 42 hotels in Maputo
Guests' ChoiceBased on 91 hotel reviews
6.1Cleanliness
6.8
Comfort
6.8
Location
8.6
Facilities
6.7
Staff
8.0
Value for money
6.7
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Mahlale
South AfricaCeiling was falling off. Served the same thing everyday for breakfast- no options. Only one staff member speaks English, the rest of the Staff hardly speaks English and it’s difficult to get assistance when the other one is not around, The doors don’t lock, they didn’t give us keys.
Location. Friendly staff. Pool was big. Room was cleans.
Stayed in May 2024
Reviewed: 23 April 2024
Edson
MozambiqueI discovered a window with deficient closing.
Staff, food and accessibility
Stayed in April 2024
Reviewed: 13 March 2024
Birdman
MozambiqueToilet and the room very small.
The staff are friendly
Stayed in February 2024
Reviewed: 25 December 2023
Zanele
South AfricaBathroom had mold and shower not clean.
Breakfast and the staff
Stayed in December 2023
Reviewed: 21 December 2023
Karabo
South AfricaThe noise from other clients and the mosquitoes
Close to amenities
Stayed in December 2023
Reviewed: 28 November 2023
Ratlhogo
South AfricaThe room facilities
The pool view and the friendly receptionist .
Stayed in November 2023
Reviewed: 27 November 2023
Rebecca
BrazilRoom wasn’t prepared and bathroom needs better cleaning. No towels in the room or remote control for TV or A.C. breakfast horrible, service so slow. Not reliable if you are in a work trip.
Location
Stayed in November 2023
Reviewed: 18 October 2023
Chris
United Kingdomcomfy and good breakfast, but bathroom shower was blocked and there were dead flies and hair coming up when we used the shower. Also the staff were not keen on giving us a double bed as we are a gay couple which we didn’t appreciate.
Stayed in October 2023
Reviewed: 9 January 2023
Jdbogota
ColombiaVery deteriorated... bad smell, quite dirty and in the middle of renovation so we were sleeping in the middle of Civil Work...
Located on 1 of the main avenues of Maputo, and staff always willing to help.
Stayed in January 2023
Reviewed: 17 December 2022
Hafiz
EswatiniIt was gud
Stayed in November 2022
Reviewed: 25 June 2022
Inacio
MozambiqueLack on the hot water in the room I was given at the entrance
Unfortunately I did not take breakfast as I had a meeting breakfast outside of the hotel
Stayed in June 2022
Reviewed: 25 April 2022
Benardette
ZimbabweThe fitted carpet for my room was very dirty and dusty maybe it's need to be removed.
The staff members were just excellent and the food was good
Stayed in April 2022
Reviewed: 30 October 2021
Margareth
NetherlandsPool was empty yet on google it looks as if it has water. Pictures on google were deceptive as the place is run down and you could smell raw sewage on the premise. Sheets and pillow cases were not clean No breakfast facilities at the hotel
Renovation of the place Place should retain its former glory
Stayed in October 2021
Reviewed: 18 October 2021
Natercia
MozambiqueThe pool is not working, no breakfast facilities
Location
Stayed in October 2021
Reviewed: 21 September 2021
Jamal
MozambiqueDoes not have breakfast
Location
Stayed in September 2021
Reviewed: 19 September 2021
Athe
KenyaThere should have been breakfast
No breakfast
Stayed in September 2021
Reviewed: 2 September 2021
Wendy
South AfricaThe room that I stayed in wasn’t very clean and it smelled very bad like sewerage. I have complained several times but they didn’t do anything .The bathroom was a complete mess with no lid for the bath and the toilet didn’t flush properly. I forgot my bracelet in my room on the day I left and I called them immediately and they told me that they didn’t see anything. I think for the money that a person spends there one can get a better place….., personally for me it’s a big no, no!
That the place was in a perfect area near the city center, it had a swimming pool and a restaurant on the property
Stayed in August 2021
Reviewed: 29 March 2024
Deren
South AfricaRoom was full ofcockroach not cleaned very dirty full black marks behind the bath tub pictures only looks nice for nothing
Breakfast was horrible they only serve an omelets and sandwiches only
Stayed in March 2024
Reviewed: 13 February 2024
Lucelle
South AfricaLarge amounts of mosquito's in the bed and the fact that we where unable to swim because night and morning chemicals where put in the pool.... HTH is not the only chemical that can be used there are floating chemicals that are less harsher and swimming could be possible
Enjoyable but the restrictions on bread and coffee where not favourable. We where looking forward to the local bread and unlimited coffee or tea
Stayed in December 2023
Reviewed: 12 February 2024
Joe
United KingdomNo sun loungers around the pool
Nice place on one the main roads in maputo. Catia very helpful on the front desk, got us an additional mattrass as 2 lads sharing a double
Stayed in February 2024
Reviewed: 19 January 2024
Pearl
South AfricaPlace not well kept
The staff were friendly. But the place should not be called a hotel. Maybe a Lodge or B&B. We told the people we dont eat pork, yet they made us pork anyway. We ended up leaving without eating
Stayed in January 2024
Reviewed: 11 January 2024
James
IrelandA bar fridge would have been nice
Lovely staff. Always helpful.
Stayed in January 2024
Reviewed: 4 January 2024
Nomfundo
South AfricaReception, organisation, breakfast, room size , surroundings
Nothing
Stayed in January 2024
Reviewed: 31 December 2023
Koos
South AfricaThe room is very small , the toilet is down stairs with no toilet paper. Only one towel in the room. People sitting outside our window and our curtains cannot close properly.
The breakfast was not bad but not a big choice.
Stayed in December 2023
London, UK
Subotica, Serbia
Bruck an der Großglocknerstraße, Austria
Trapezaki, Greece
Inverness, UK
Lisbon, Portugal
Branson, USA
Heilbronn, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content