Skip to main content
  1. Hotel reviews homepage
  2. Netherlands hotel reviews
  3. Zuid-Holland hotel reviews
  4. Rotterdam hotel reviews
  5. Reviews of citizenM Rotterdam

Reviews of citizenM Rotterdam 4 stars

Gelderse plein 50, Centrum, 3011 WZ Rotterdam, Netherlands

#9 of 73 hotels in Rotterdam

Guests' Choice

Review score

Based on 1445 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    9.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 22 April 2024

    10
    Great Place to stay!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    only the breakfast so simple for me. i didn't like it.

    My room was really good, i love technology so the room was really good you can find a lot of technology with the system automation.

    Stayed in February 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    nothing

    i like the whole CitizenM concept, I love the big bed, their showergel and shampoo, that you can change the lights, the school of life books

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Great location and very helpful staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that the sink was outside the bathroom in the hallway, close to the door.

    Fantastic location. Bed is large and very comfortable. The hotel staff was very helpful.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    10
    One of the coolest amd best hotels ever
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    -

    Design, location, super confortable beds, smart rooms

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Comfortable design stay
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    room layout, I still don't like the lavatory in the room, too little space for your toiletries, how about another shelf? tea or coffee in the room would be nice. coffee jam in the morning at breakfast. table space is limited during business rush hour.

    Easy self-check-in with assistance, perfect location and connection to public transport, breakfast yummy and fresh, love the design interior design of the hotel

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Overall was good
    • Business trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    No gym

    Location

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Cool place. Great vibe.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was small. I had to climb over my partner to get to the bathroom since the bed is against the wall.

    Everyone working here is so friendly, knowledgeable and helpful! The location was perfect and they have parking. We didn't get breakfast but the coffee was top notch. When we get back to Rotterdam citizenM will always be my first choice.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Top location and commodity for the price!
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything, amazing experience

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Fun and relaxing stay in city central location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really.

    Great location and fantastic modern property with a fun look. Loved the room and how you can control all mod cons via the iPad. Bed was super comfy as well. Oh and the staff is very friendly and always ready to help. A++

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Worth it for a pit stop!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very cool features in the room. Very quiet and beautiful location

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    The staff are friendly, the location is the right one. The decor is superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We had a green blinking light in our room, that was changing to sleep. The staff gave us a sleeping mask to minimize the discomfort

    The decor is impeccable, clean. The room is small but perfect for 2

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I prefer two separate duvets, but at least it was super large :)

    I had a great experience! Early check in (without any extra payment) was a lifesaver. The bed is very comfortable.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    All good.

    I loved how modern the hotel is. Controlling everything with the IPad is cool and the lounge is great. I also liked that there are good books all over the place even in your room. The location is superb too.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Great place to stay when visiting Rotterdam.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Whilst I would recommend this hotel, there were a few things that we were not so keen on. The shower room houses the toilet which only has frosted glass for privacy. The sink is outside the shower/WC room and is just separated from the bed by a curtain. The shower room is also quite small which can be difficult when showering. The bed is against the wall/window on one side, so one of us had to climb over the other if getting up during the night.

    The location of this room was perfect - it was right in the centre of Rotterdam and an easy walk to most places. The staff were outstanding and couldn't do enough to help. The rooms were clean and comfortable with modern features such as an iPad to control the TV, lights, blinds etc. The room even has a 'wake' feature that lights up and plays music to wake you up. There is a safe in the room and the bed is massive. The wi-fi is super fast and there is a comfortable lounge area.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Overpriced breakfast buffet, with very few things to offer, we rather looked somewhere else.

    The location is just in the middle of Kubus Apartments, Old harbor "Oudehaven" and Markthal, plenty of restaurants and sightseeing just by walking around the corner! Smart Rooms are all equipped with an iPad to control everything from lights to TV, a very neat feature! Rooms are quite small but with what you need for overnight, they have even different 'mood' settings to change ambiance lights and sound, Bedding is comfortable. The coffee in the restaurant is quite good and the staff is really friendly!

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Fantastic experience
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The colour changing lights in the shower were fun and what a glorious shower! The food was first class and it was so relaxed. We were so pleased we could check in early and choose our room. We will be back !

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Excellent!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Would have like tea/coffee in the room.

    Position, staff, electronics.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Great concept. Very friendly staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Great location, lots to do nearby. Good public space. Rooms bijou but very comfortable. Relaxed atmosphere.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Lovely stay, highly recommend!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The technology and comfort!

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    above all, the staff were great. Helpful, pleasant, thoughtful - really great. The location is star. The room was not large, but perfectly adequate for my needs. And the public spaces supplemented any need for a perfect stay. The internet connection was very good, and the media was great. It is such a good concept for a hotel in a European city. Really - Bravo!

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    None

    Good location!!

    Stayed in February 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel but poor breakfast.

    Excellent hotel but poor breakfast.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    no tea or coffee making facilities in the rooms

    location, bed comfort, facilities breakfast was great

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Stuff was really friendly and helpful in all situations

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: