Ash Grove Circle, Puketona Road, Haruru Falls, 0247 Paihia, New Zealand
Based on 159 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
8.8
Facilities
9.3
Staff
9.7
Value for money
9.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Theresa
SpainJust a short drive away from busy Paihia, you find this very clean and well maintained Motel. We enjoyed the pool in the lush gardens. The rooms are spacious, with super comfy beds. Highly recommend, we would come again!
Stayed in April 2024
Reviewed: 18 April 2024
Murray
New ZealandThe mosquitos...we killed a bunch of them.
It was very clean and quiet.
Stayed in April 2024
Reviewed: 4 April 2024
Benjamin
New ZealandFriendly host. Clean and modern facilities
Stayed in March 2024
Reviewed: 3 April 2024
Jokiel
New ZealandImmaculate room and very good location!
Stayed in March 2024
Reviewed: 1 April 2024
Honestreviewz
New ZealandFriendly and accommodating staff members made the stay very enjoyable. Would highly recommend Ash Grove Motel to anyone visiting Paihia. The swimming pool is lovely on a good day.
Stayed in April 2024
Reviewed: 29 March 2024
Linda
United StatesNear the hubbub but quite getaway.Very friendly and helpful management. No Netflix unless you use your account if you have one… otherwise very nice to take a dip in the pool after being out all day.
Stayed in February 2024
Reviewed: 24 March 2024
Dawn
United StatesSewer smell outside
Location
Stayed in March 2024
Reviewed: 10 March 2024
Kerry
United KingdomThis place is amazing. We came here 10 years ago and couldn't wait to visit again. The location is perfect, rooms are spacious and spotless.
Stayed in February 2024
Reviewed: 4 March 2024
Pete
Canadano complaints
Quiet, comfortable, clean, short drive from town and the Waitangi Treaty Grounds.
Stayed in March 2024
Reviewed: 26 February 2024
Whitts
New ZealandSlept soooo well. Beds super comfortable. Easy access to accom and rooms overlooking pool were very peaceful. Good to step out for a swim
Stayed in February 2024
Reviewed: 25 February 2024
Alison
United KingdomNothing
Location, facilities & hosts
Stayed in February 2024
Reviewed: 24 February 2024
Andy
New ZealandNothing could be better
Very nice garden location - quiet and away from busy Pahia
Stayed in February 2024
Reviewed: 19 February 2024
Rosana
New ZealandNo negatives, lovely place, lovely hosts
Excellent option, a little out of the main town so quiet but close to a local brewery and a couple of other eating places, and a short drive to paihia township
Stayed in February 2024
Reviewed: 15 February 2024
David
AustraliaNothing
Very well presented property, clean and well maintained. Pool was very welcome after a long drive
Stayed in February 2024
Reviewed: 14 February 2024
S
United KingdomEverything about Ash Grove was excellent.
Stayed in February 2024
Reviewed: 11 February 2024
Mahaki
New ZealandIt needs air con especially during summer.
Friendly staff. Close to Haruru falls and Paihia. Swimming pool was amazing.
Stayed in February 2024
Reviewed: 6 February 2024
Bryn
Palestinian TerritoryNone
The owners were accommodating for our late departure.
Stayed in January 2024
Reviewed: 31 January 2024
Maria
AustraliaIt was lovely to have laundry facilities onsite but would have a tad more convenient if each cottage had their own ironing boards and iron. However, all cottages were close enough to the laundry room to borrow or do ironing there so it wasn’t a major issue.
The rooms were lively and cozily comfortable, the pool was fantastic and we used it everyday but was great that it was surrounded by greens and flowers so was inviting and relaxing to lounge around, loved the setting that it’s close enough to the city centre that we could walk a few times or park halfway and walk when we had full day tours. Owners/Managers were friendly and helpful, easy to deal with.
Stayed in January 2024
Reviewed: 27 January 2024
Stephen
New ZealandEverything really nice
Stayed in January 2024
Reviewed: 22 January 2024
Ben
New ZealandCottage was spacious, comfortable and private. Good local advice
Stayed in January 2024
Reviewed: 21 January 2024
Qi
ChinaI wish there could be one more rabbish bin in the kitchen.
it's a lovely place with wonderful owners. They're not only helpful with settling down but also with the plan of my trips afterwards. If you have a car, this should be the number one choice no matter you are going to kereikerei or pahia The swimming pool is lovely too
Stayed in January 2024
Reviewed: 18 January 2024
Deborah
United StatesYou do have to drive here from town - not really walking distance, but the grocery is an easy drive. It is very conveniently located between Waitangi and Paihia, and a hop, skip and jump to the boardwalk trail to the waterfalls. There is no AC - only a fan which was fine for us in January as the windows afforded a good breeze, and there is always the pool for cooling off.
This motel is a special find - huge rooms, so clean, well appointed and comfortable. It has a complete kitchen, wonderful shower and comfortable beds. The best part is stepping out from your door to your own patio and right to the pool. This pool is not in a parking lot or by a street but surrounded by a beautiful garden and lawn. We enjoyed morning coffee poolside as well as Happy Hour. All units open to the pool. The couple running the motel is delightful, extremely helpful in planning activities, learning about the gardens, and making our stay exceptional.
Stayed in January 2024
Reviewed: 9 January 2024
Barry
New ZealandNA
Stayed in December 2023
Reviewed: 8 January 2024
Lynette
New ZealandNo aircon
It was lovely and quiet. Surroundings lovely.
Stayed in January 2024
Reviewed: 7 January 2024
Jesse
New ZealandBeautiful location, a small drive away from the township and beach however nice and quiet, nestled away in the bushes. Great views and a lovely pool directly outside the rooms.
Stayed in December 2023
Teignmouth, UK
Villejuif, France
West Valley City, USA
Warsaw, Poland
Vieste, Italy
Kaprun, Austria
Unawatuna, Sri Lanka
Kuldīga, Latvia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content