advised as restaurant

a poor muffin

Stayed in August 2023

We got ripped off and the cleaners went illegally in to my room before I checked out and stole my drinks in the fridge

that we got to leave

Stayed in July 2023

The room was very tired and dark. The bathroom had mismatched toilet seat, and the shower was over a huge bath, which was tricky to step into (if you're older like we were). The rooms were not soundproof and I could hear toilet noises from the other rooms.

Location and staff were great. Reasonable sized room.

Stayed in July 2023

Felt like lots of emergency accommodation occupants.

Staff were lovely. Room was clean

Stayed in July 2023

If they are going to accommodate emergency housing, they should not advertise to travellers as a hotel. They should advertise that they are an emergency housing complex. They surprised us with having to pay a $100 deposit upon check in, this was not fair and not on the website details when booking. They need to make this clear! Bathroom did not have a hand basin, this was in the kitchenette and used as the kitchen sink too, YUCK! The King bed was 2x singles put together, with a noticeable ridge down the middle. One side was slightly higher and a flat mattress, the other was lower with a noticeable dent/dip in the mattress. I woke the next day with intense back pain the next morning! It is an emergency housing motel! Residents were smoking drugs, playing music, cars coming and going all hours, noisey throughout the night, thin walls, finally managed to fall asleep around 2am and a domestic violence incident with yelling and swearing early morning. IT SHOULD BE KEPT AS A HOUSING COMPLEX ONLY... Hubby and I were hoping for a nice quiet weekend away. We did not get this. Very disappointed. They purposely withhold information to get bookings, especially about emergency housing and deposit. NOT COOL! Unknowing travellers should know this and be fully informed.

I wanted to leave almost immediately after entering the room. Didn't think they would give a refund. Just thankful we had a warm place to sleep for.the night.

Stayed in July 2023

Nothing

Great service , clean. And very good

Stayed in July 2023

The fridge runs very loud and rattles consistently, the sink bench doors are nearly falling off and are a in need of replacing All this unit needs is an overhaul There were people shouting and fighting outside all night, probably emergency accomodation patrons

Room itself was quite nice. Bed was nice and soft. Bathroom was clean but could have a basin for washing hands etc as you have to wash hands in the kitchen.

Stayed in July 2023

The room was very basic, no table or chairs. Sliding door got stuck on the window. The hotel is being used as emergency accommodation and the conversations/yelling was not nice when we arrived. We asked for another room but none were available.

Easy location to find.

Stayed in June 2023

First warning sign was when a colleague dropped me off and asked if I was sure I had the right place!. Checked into room - there was a large amount of yelling, fighting and screaming from the other guests on the property (I have been told since that this Hotel is used for social housing) and then the police arrived. Felt extremely unsafe. Rang another property to see if they had any rooms available and left. Stayed 1 hour. Was advised that I would not get any money back (booked for 2 nights). Felt too relieved to get out of there to care at that moment..

Room was fine

Stayed in June 2023

The pillows were hard. It would be nice to have a little table and chairs or a couch as with two people there we had to eat on the bed.

The location. The massage chair was a nice touch. Shower was great. Room was warm.

Stayed in June 2023

Old and tired room mould in the bathroom . Long term stay families staying very noisy coming and going all hours.Staff very average on welcomes and goodbyes and thank you's.

Stayed in June 2023

That this was an emergency housing complex and we were not advised of this at check in. We had to endure a patched gang member staying opposite our room try to stare and intimidate us. Although this didn't worry us it still doesn't sit well. We also had first row view to many questionable visitors at the property

The staff were easy enough to deal with. I felt they tried to rush us through to our rooms in arrivals when I started asking questions about the possibility of changing rooms

Stayed in June 2023

Other people staying at the facilities (long term) yelling continuously from 5am, verbally abusing each other, swearing etc

The location, quick walk to the stadium.

Stayed in June 2023

Could of told us it was emergency housing. It was quite with no issues.

Central to city, greeted with a smile

Stayed in June 2023

Our family of 4 appeared to be the only guests who weren’t emergency housing tenants. The dining room and breakfast facilities were all unavailable. The parking area outside our units was a gathering area so littered with cigarette? butts.

The unit was clean and warm.

Stayed in June 2023

The room was dirty and dark. Neighbours were smoking weed. Not worth what I paid.

Stayed in June 2023

No TV available. Large number of people coming and going all night or "partying", loud talking and arguments 'til early hours of morning, lots of dodgy Patched gang members driving expensive bikes in motel across road and next door. Worst night sleep with noisy heat pump

Close to town.

Stayed in May 2023

I wasn't told it was for emergency housing when I booked it. Too noisy during the night and barking was available but hard to find one.

Close to city centre especially big supermarket Easy to find on Google maps.

Stayed in June 2023

Emergency accommodation. People coming and going all night. Loud and not looking very welcoming

The lady was lovely and the bed comfy

Stayed in June 2023

The parking area is a bit tight.

The receptionist were so friendly and always smiling. when I arrived there, they were welcoming. I loved the massage chair.

Stayed in April 2023

The noises a d the party. The place is used for people on welfare while they're looking for homes

Receptionist was very friendly. We checked in a the room smelled smoke. Went down and asked her to shift us to another room which she did

Stayed in May 2023

This is not a hotel. Its a motel at best. No mention was social housing. Front window didnt close or lock due to broken handles. Gang members walking around. Tennets allowed to play music all hours. Worse stay ever had.

Not a lot. Close to town centre

Stayed in May 2023

The door to the unit that wouldn't open, it was jambed, even the staff couldn't open it. The key that we were given to that door didn't work. The treads on the stairway that was the accessway to the room were loose and unsafe. The stairway is incredibly steep and would not meet the current building code. The cracked sink bowl that was clearly unhygenic. The room smelt stale. The smell of drugs being smoked nearby. Unrepaired paintwork and flooring.

Nothing!

Stayed in May 2023

parking needs upgrading

covinent

Stayed in May 2023

Location, feel, stale cigarette smell, paint peeling off bathroom ceiling, no sink in bathroom so had to do ever at the kitchen sink.

The staff were very helpful and friendly. Big comfortable bed.

Stayed in May 2023