222 Ulster Street, 3200 Hamilton, New Zealand
#34 of 39 hotels in Hamilton
Guests' ChoiceBased on 198 hotel reviews
5.9Cleanliness
7.3
Comfort
7.0
Location
7.6
Facilities
6.3
Staff
8.0
Value for money
6.1
Free WiFi
6.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 April 2024
Scott
New ZealandCurtains were a bit worse for wear Stairway was a bit unstable
Friendly helpful staff Good location
Stayed in April 2024
Reviewed: 10 April 2024
Ruby
New ZealandCheck out staff were very short and almost rude really. Massive arguments all night heard from surrounding tenants
Big comfortable bed
Stayed in April 2024
Reviewed: 5 April 2024
Denise
New ZealandNoisy neighbours
Room was gud enuf
Stayed in March 2024
Reviewed: 3 March 2024
Helen
New ZealandNo basin in bathroom
Very quiet and clean
Stayed in March 2024
Reviewed: 12 January 2024
Louie
New ZealandThe amount of people staying at the room upstairs were too loud and they were all drunk. Doesn’t feel secure. It felt like it was a more of a hood feel vibe within the vacinity.
Staff was nice.
Stayed in December 2023
Reviewed: 4 January 2024
Lisa
New ZealandOne cleaning indian lady was unwelcoming very rude to us rest of staff lovely tho
The room was a good size the lady at reception was lovely They cleaned our room when we asked too as our stay was for 12 nights the location was great the bed was comfortable
Stayed in January 2024
Reviewed: 17 December 2023
Margaret
New ZealandLooks a bit untidy on the outside
The bed was big and comfortable
Stayed in December 2023
Reviewed: 15 December 2023
Myra
New ZealandAll that I needed in the unit was supplied so there was nothing to complain about.
Great accommodating Staff, comfortable clean unit (though could do with updating/paint etc), parking just outside the door, microwave and dishes. Not the Ritz, but it ticked most of the boxes for the cost.
Stayed in December 2023
Reviewed: 27 November 2023
Jenny
New Zealand-
Comfy bed, clean sheets. Clean shower and bath room toilet.
Stayed in November 2023
Reviewed: 4 November 2023
Jennifer
New ZealandWifi doesn't work in some places in the room or outside. There were people staying up at 11 to 12 pm, talking loud.
I liked how it was nice and warm and not too cold.
Stayed in November 2023
Reviewed: 3 November 2023
Billie
New ZealandNo parking for top stayers was very noisy and paint was falling off the ceiling in bathroom could use a bit of maintenance to get it upto scratch
Friendly staff comfy bed and decent internet
Stayed in November 2023
Reviewed: 5 October 2023
Steve
New ZealandRun down, no satellite tv, poor amenities, dope smoker on premises that stunk the place out, just a real below average experience
The bed was ok. It was as clean as it could be, linen was clean
Stayed in October 2023
Reviewed: 4 September 2023
Paul
New Zealandnot a safe feeling in that area of town. bathroom shower in bad condition
staff were friendly
Stayed in August 2023
Reviewed: 17 August 2023
Lisa
New ZealandHow the kitchen is also apart of the bathroom, I don't like washing my toilet hands in the same place I do the dishes,
The location and the staff!! The cleaners were super friendly to in the morning
Stayed in August 2023
Reviewed: 13 August 2023
Kiri
New ZealandHotel itself (outside) was not very tidy looking, needs a clean up. Also was not pleased to learn that half the hotel was accommodating emergency housing when we arrived.
Rooms were clean and tidy. Reception staff were friendly.
Stayed in August 2023
Reviewed: 7 August 2023
Grant
New ZealandThe bathroom was very old fashioned.
Clean room in a good location.
Stayed in August 2023
Reviewed: 3 August 2023
Homar
MexicoDefinitely the photos had nothing to do with my room
I really like the location
Stayed in August 2023
Reviewed: 28 July 2023
Loret
New ZealandDidn't like not having a basin in the bathroom and the tap on the sink was loose.
Big comfortable bed and large room.
Stayed in July 2023
Reviewed: 26 July 2023
Brian
New ZealandUnit is a bit old and dated for the price
Friendly and helpful staff
Stayed in July 2023
Reviewed: 20 July 2023
Tenga
New ZealandThere seems to be a lot of residence who were very loud all night, arguing and swearing. This kept me up for quite some time.
Stayed in July 2023
Reviewed: 17 July 2023
Mary
New Zealand2 towels per person is a must, you only had one per person. real milk is better for your clients health your long life milk was lumpy the walls are paper thin you hear the neighbors a stool or something to pug your clothes on is needed your internet didn't work in the room and the view of the homeless though they need somewhere too it's just so in ya face it's uncomfortable there I said it
Great location and clean room
Stayed in July 2023
Reviewed: 29 June 2023
Suanna
New ZealandThe bathroom/kitchen set up was not great. Cleaning hands after going to the toilet should not be done in the same space as cleaning dishes related to food. This was a shock for me as these are strongly held cultural principles in NZ. Aside from this, the sink tap was dripping all night which was annoying, and every time the loo was flushed there were really loud noises from the plumbing for quite a while afterwards, which I presumed was the cistern refilling. Also, the shower curtain was not long enough to keep water from spilling onto the floor - if it was 2cm longer, it would have diverted water back into the shower cubicle rather than the floor. A shelf or stool or something to put clothes on while in the shower would have been useful as well.
Really comfortable and large bed. Nice to have a small desk to use as well and the arm chair was a nice touch.
Stayed in June 2023
Reviewed: 18 June 2023
Contracting
New ZealandWasn't really their fault but loud music playing most nights by other guests . Yelling etc
Stayed in June 2023
Reviewed: 21 May 2023
Nola
New Zealandclean and tidy. bed was comfortable
Stayed in May 2023
Arraial d'Ajuda, Brazil
Ontinyent, Spain
Zarautz, Spain
Bad Gastein, Austria
Sant Lluis, Spain
Bran, Romania
Mito, Japan
Shanghai, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content