Corner of King and Queen Streets, 4310 New Plymouth, New Zealand
#1 of 31 hotels in New Plymouth
Guests' ChoiceBased on 1167 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
9.8
Facilities
9.5
Staff
9.8
Value for money
9.0
Free WiFi
9.2
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End of dialog contentReviewed: 22 August 2023
Jessica
New ZealandSmaller room (left wing) is very small
Staff, location and the larger rooms are amazing
Stayed in July 2023
Reviewed: 21 August 2023
Rachel
New ZealandThe staff and location were amazing. Nice spacious, clean room with everything you’d need. Very close to great restaurants, bars and waterfront. We liked the toilet bring separate from the shower.
Stayed in August 2023
Reviewed: 21 August 2023
Tessa
New ZealandGreat spot, super staff, clean and comfortable room.
Stayed in August 2023
Reviewed: 20 August 2023
Jared
New ZealandExcellent location, amazing service.
Stayed in June 2023
Reviewed: 18 August 2023
Jean
New ZealandVery close with everything. Good staff.
Stayed in August 2023
Reviewed: 14 August 2023
Katie
New ZealandQuality of the toiletries. But that’s pretty standard in most hotels.
Modern, clean, had absolutely everything you need!
Stayed in August 2023
Reviewed: 13 August 2023
Karen
New ZealandNothing. It was fabulous
Staff were very welcoming, especially to our child. The decor was cool and we loved the bath and bath salts..
Stayed in August 2023
Reviewed: 7 August 2023
Karen
New ZealandOur second visit here within a few weeks...so a different room but just as comfortable and delightful as the previous one! The rooms are so cosy....beautiful decor and all our needs catered for...mini fridge with soft drinks, snacks etc, wonderful selection of tea and coffee..and gorgeous bathrooms. The beds are extremely comfortable, big flat screen tv that was easy to work and lovely lighting throughout the room. The location is excellent with a range of really good eateries/coffee shops just a few paces from the hotel door. The hotel staff are so friendly and go out of their way to be helpful...very impressive.
Stayed in July 2023
Reviewed: 6 August 2023
Craig
New ZealandReception staff didn't explain the holding charge. Beside that all good.
Rooms were great. Bed real comfy
Stayed in August 2023
Reviewed: 5 August 2023
Demetria
New Zealandn/a
fantastic central location. Modern and funky design, very cool. downstairs from the hotel is the coolest lane way of bars and eatery’s.
Stayed in August 2023
Reviewed: 31 July 2023
Jessica
New ZealandRoom is pretty little in the left wing, not a lot of room for suitcases
Amazing place, location and staff
Stayed in July 2023
Reviewed: 28 July 2023
Richard
New ZealandNothing
Nice features Good location Great friendly helpful staff
Stayed in July 2023
Reviewed: 26 July 2023
Robin
NetherlandsOriginally booked room was pricy, not sure how it compares to the upgrade they gave us.
Friendly en helpful staff. The room was upgraded prior to our arrival and quite spacious! Separate toilet from bathroom. Both were recently upgraded by the looks of them, very nice. Bedroom / living area was clean and had a small coffee station.
Stayed in July 2023
Reviewed: 25 July 2023
Hannah
New ZealandExcellent location, lovely staff, enjoyed the vouchers for local cafes/bars
Stayed in July 2023
Reviewed: 24 July 2023
Hanna
New ZealandEverything was perfect
Close to town, beautiful rooms will always go there for our staycation.
Stayed in July 2023
Reviewed: 23 July 2023
Lara
New ZealandExceptional customer service, staff went above and beyond to make our stay for a my daughters birthday special.
Stayed in July 2023
Reviewed: 22 July 2023
Karen
New ZealandNothing!
Love the location, decor and beautiful bathroom
Stayed in July 2023
Reviewed: 20 July 2023
Mary-anne
AustraliaThe room was spotless & very comfortable. Location was perfect for us - close to cafes, restaurants & only a couple of blocks from the waterfront. Staff were very helpful & welcoming - thank you! We will definitely stay here again when next in New Plymouth.
Stayed in July 2023
Reviewed: 20 July 2023
Jamie
New ZealandPerfect location and well appointed rooms. I loved the little treats- yum hot drink selection, little chocolate bar and delicious cookies. This is my second stay here and I will definitely be staying again.
Stayed in July 2023
Reviewed: 18 July 2023
Justine
New ZealandNothing I didn’t like.
The bath tub in our suite was luxurious, the bed extremely comfortable and the room tastefully decorated and well appointed. There was a great choice of eateries within a block of the hotel including adjacent to the front entrance. We went across the road to Monica’s Eatery for breakfast. The food was delicious and the coffee was superb. I totally recommend it. Will definitely be back.
Stayed in July 2023
Reviewed: 17 July 2023
Angela
New ZealandGreat location, amazing restaurants in the complex
Stayed in July 2023
Reviewed: 17 July 2023
Paul
New ZealandParking spaces
Rooms Staff Ambience
Stayed in July 2023
Reviewed: 17 July 2023
Rohan
New ZealandGreat location. Great facilities. Incredible staff. The discount book was very helpful.
Stayed in July 2023
Reviewed: 15 July 2023
Marlene
New ZealandNothing to dislike
Closeness to restaurants, art gallery etc The bath was great and the little treats were nice too Really really nice staff
Stayed in July 2023
Reviewed: 10 July 2023
Kaiwaka
New ZealandNo. It was amazing
Awesome, friendly staff. All of them including the cleaners
Stayed in July 2023
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