40 Kitchener Street, 1010 Auckland, New Zealand
#49 of 464 Holiday rentals in Auckland
Guests' ChoiceBased on 2464 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
8.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Matthew
New ZealandWe loved everything
Comfortable cosy and wow the view!
Stayed in April 2024
Reviewed: 28 April 2024
Charlotte
New ZealandTV in lounge not in bedroom - I would have liked to watch a movie in bed. Found it difficult to find the entrance as had a car and ended up by carpark not the main entrance. Signposts in carpark limited.
Location fantastic so close to everything in the city. Pool complex great except no swimming towels available there or in rooms. Beds and linen so comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Hsungu
AustraliaSoundproofing was poor
Stayed in April 2024
Reviewed: 27 April 2024
Kelly
AustraliaNothing
Great location, easy walk to bars and dining. Apartment was clean and comfortable, well equipped for two.
Stayed in April 2024
Reviewed: 26 April 2024
Arianna
New ZealandI liked everything
Clean quiet staff very accommodating, had the pool all to ourselves. It was wonderful. Will be back again.
Stayed in April 2024
Reviewed: 26 April 2024
Kelly
AustraliaGreat location, private, clean and well staffed
Stayed in April 2024
Reviewed: 25 April 2024
Angela
AustraliaNothing
Clean, great service on check in
Stayed in April 2024
Reviewed: 24 April 2024
Marcela
United Statesoverall was an excellent stay, I would stay there again.
Great location, spacious department, amazing view.
Stayed in March 2024
Reviewed: 24 April 2024
Sally
New ZealandI couldn't get the volume working on the chromecast, and in the end I gave up. Pairing the device wasn't very straightforward. Road works on Victoria Street made waking from the airport bus stop with bags quite difficult.
The view was great - 28th floor! I had asked for an upper floor so was glad I'd got what I asked for. It was nice to be a little bit away from Queen street - still a busy part of town but not so much traffic noise.
Stayed in April 2024
Reviewed: 21 April 2024
Francis
New ZealandFantastic location. A little suburb in the city. Great bars cafes. Swimming pool spa sauna. Spotless.
Stayed in April 2024
Reviewed: 19 April 2024
Flipflop79
FijiBecause there's no room service, there is nowhere to dispose of rubbish apart from in the kitchen bin. Staying for 5 days and making full use of the kitchen, I would have liked somewhere to empty rubbish outside the apartment.
Great location for both city and park and only 10 mins walk to Sky City bus terminal (for airport and routes to south). Views from floor 26 were exceptional. Room very well laid out and no room service disturbances - you can replenish coffee, shampoo etc. from reception instead and staff were all very helpful. If you only want somewhere to sleep, there are plenty of similar alternatives nearby at lower prices. However, if you plan to spend time in the room, this is a good one.
Stayed in April 2024
Reviewed: 19 April 2024
Ward
AustraliaLocation
Stayed in April 2024
Reviewed: 18 April 2024
Fernando
ArgentinaVistas, piscina
Stayed in April 2024
Reviewed: 18 April 2024
Donna
New ZealandThe deck floor was very dirty and the rails the neighbour also said his was the same.
Room and view was really nice with very comfortable bed.
Stayed in March 2024
Reviewed: 18 April 2024
Clive
AustraliaNothing
Great location and walking distance to all shops, restaurants and waterfront
Stayed in April 2024
Reviewed: 17 April 2024
Lee-anne
AustraliaParking costs were expensive
Great location and the view from our apartment was amazing
Stayed in April 2024
Reviewed: 16 April 2024
Wenfos
AustraliaLocation, staff, room and facilities all met our expectations
Stayed in April 2024
Reviewed: 15 April 2024
Elisa
New Zealandparking was extra.
lovely comfortable room.
Stayed in April 2024
Reviewed: 15 April 2024
Fleur
New ZealandThe location in particular was great, only a short walk to Queen Street.
Stayed in March 2024
Reviewed: 13 April 2024
Kristina
New ZealandNothing really
Really loved the view day/night really close to town walking distance too was great
Stayed in March 2024
Reviewed: 12 April 2024
Joanne
CanadaGoing from the hallway/kitchen area to the bathroom there was a raised lip on floor which you can trip on very easily. Extremely dangerous. We put a suitcase at BR entrance to remind us.
Location - nice apartment - nice views , very nice, helpful staff.
Stayed in April 2024
Reviewed: 12 April 2024
Sandra
AustraliaAll good
Location
Stayed in April 2024
Reviewed: 10 April 2024
Beckie
New ZealandThe bathroom was outdated and i didn’t like the step up into the shower
Everything was easy access and the carpark was easy and great to use
Stayed in March 2024
Reviewed: 10 April 2024
Alima
KazakhstanNoise from street 24/7, not sure if this permanent or temporary due to construction works outside Level 15
All good
Stayed in April 2024
Vidin, Bulgaria
Bishop, USA
Gambassi Terme, Italy
Istanbul, Turkey
Val Thorens, France
Kazimierz Dolny, Poland
Erding, Germany
Bath, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content