1270 Hinemaru Street, 3040 Rotorua, New Zealand
#56 of 81 hotels in Rotorua
Guests' ChoiceBased on 2297 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
9.0
Facilities
7.6
Staff
8.3
Value for money
7.3
Free WiFi
7.7
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End of dialog contentReviewed: 26 May 2024
Andrew
New ZealandLarge hotel close to the centre of town, facilities all good, staff friendly and helpful
Stayed in May 2024
Reviewed: 26 May 2024
Marcella
New Zealandno information regarding meals or breakfast
as listed
Stayed in May 2024
Reviewed: 26 May 2024
Andrews
New ZealandThe bed was very comfortable however I did not have a great sleep as the air conditioning was quite noisy.
The location was perfect for the family function I was attending, a 5 minute walk and I was there so need to use the car.
Stayed in May 2024
Reviewed: 26 May 2024
Sagnik
IndiaFacility is very dated and needs a do up Breakfast was okay in terms of taste, I have had much better English Breakfast at small cafes
Free EV charging for guests Heated pools that are a charm Close to local shops and amenities
Stayed in May 2024
Reviewed: 24 May 2024
Barbara
New ZealandDecor bit tired, but hey , outweighed by everything else
location great. staff very good and helpful. Having massage facilities on site great
Stayed in May 2024
Reviewed: 24 May 2024
Radhika
New ZealandThere was constant ringing and fan noise that went on day and night which was a bit maddening. Not sure if it was noise from the spa facilities or something but it made it a bit uncomfortable to be in the room for too long
Great location, wonderful staff, and well maintained in our renovated room.
Stayed in May 2024
Reviewed: 24 May 2024
Dale
New ZealandRooms were clean and tidy, accessible to other facilities, buffet was amazing, the staff were friendly and professional, happy to return here for my next trip.
Stayed in May 2024
Reviewed: 23 May 2024
Triny
New ZealandWalk through reception after swim, no changing rooms in pool area
Beds and pillows were so so comfy x
Stayed in May 2024
Reviewed: 19 May 2024
Noriel
New ZealandWifi is very slow. I can’t even search on safari.
Location is good. It is accessible to town and tourist spots ( goverment gardens & polynesian spa)
Stayed in May 2024
Reviewed: 12 May 2024
Taniya
New ZealandRoom was beautiful, facing the garden, easy walk to the pool and spa. Great having everything under the same roof, restaurant, pool, spa, bar and welcoming lobby.
Stayed in May 2024
Reviewed: 10 May 2024
Marilyn
New ZealandPrice
Restaurant
Stayed in March 2024
Reviewed: 10 May 2024
Linda
New ZealandI did not like the fact that anyone can up to the rooms the lift should only be able to be used with a swipe card in my view, It would have made me feel a bit safer, I also think for the price there should be complimentary biscuits and water or something I have travelled a lot and this is the first time I have come across this.
The bed was very comfortable, and I enjoyed the fact that it wasn't a shoe box, over all I would say the staff were great and it was a good place to stay, I wish that I'd had time for breakfast I have heard that it is very good.
Stayed in May 2024
Reviewed: 9 May 2024
Shelvin
New ZealandPoor heating system in room being winter Multi room excess very unsafe
Location Inhouse spa
Stayed in May 2024
Reviewed: 6 May 2024
Ha
New ZealandAircon was noise all night even though it turned off
Stayed in April 2024
Reviewed: 30 April 2024
Shalvin
New Zealandthe heated pool and the spa was amazing
Stayed in April 2024
Reviewed: 29 April 2024
Chelande'
New ZealandIt was old and out dated. The wear and tear were visible. Breakfast included is expensive for just breakfast. And room wasn't ready on check in.
The views were nice and proximity to everything
Stayed in April 2024
Reviewed: 27 April 2024
Christopher
New ZealandThe breakfast was a bit avarage
Loved the location
Stayed in April 2024
Reviewed: 27 April 2024
Sonja
New ZealandExcellent Location and room outlook of lake was lovely.
Stayed in April 2024
Reviewed: 27 April 2024
Amanda
South AfricaParking was a bit of an issue
It was comfortable and all 3 of us was comfortable and there was enough room without us having to feel claustrophobic. The area was quite central in town so need not go far for exploring or the need to drive around.
Stayed in April 2024
Reviewed: 26 April 2024
Jasmine
New ZealandWe liked everything
Location, comfy bed pool and hot pools were great
Stayed in April 2024
Reviewed: 19 April 2024
Shashikanth
OmanThe items stocked in the mini bar (tetra pack containing milk) had already expired 3 months ago - which we noticed after consuming it. The facility is quite old & is waiting for a make over.
The location was quite good. They offer a community hot water pool - which was good. The staff was quite courteous.
Stayed in April 2024
Reviewed: 16 April 2024
Tutere
AustraliaEvery thing was fantastic
Very good
Stayed in April 2024
Reviewed: 14 April 2024
Love
New ZealandCould hear noise easily
Best location
Stayed in April 2024
Reviewed: 13 April 2024
Davies
United StatesEverything was perfect.
Walking distance from town and the spa.
Stayed in April 2024
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