159 Lincoln Road, Henderson, 0610 Auckland, New Zealand
#89 of 176 hotels in Auckland
Guests' ChoiceBased on 1260 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.8
Facilities
8.0
Staff
8.8
Value for money
7.6
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Natasha
New ZealandWas a fantastic location for a concert at Trust Arena. Heaps of parking, bed was comfortable.
Stayed in April 2024
Reviewed: 1 May 2024
Michael
New ZealandPerfect location for a concert at trust arena.
Stayed in April 2024
Reviewed: 1 May 2024
James
New ZealandThe fact the bond doesn’t get released for another 4 days after checkout, and we couldnt pay in cash
Clean tidy
Stayed in April 2024
Reviewed: 28 April 2024
Alana
New ZealandVery expensive for two nights due to the concert we went too being on. Especially for such a small room, but I guess at the end of the day we didn't have to pay for an uber into Central city.
Location is great for anything near Trusts Arena. It's a quick easy walk down the road. Free parking and heaps of it. Ladies at reception were very helpful. Room was clean and comfortable. Small ish for the price.
Stayed in April 2024
Reviewed: 28 April 2024
Charlotte
New ZealandThe bathroom could have been a bit cleaner, had marks all over the skirtings and back of the door etc. Dust under the vanity. Towels had stains on them.
Ease of getting around, lots of things within in short distance. Room was nice and big, staff pleasant to deal with.
Stayed in April 2024
Reviewed: 28 April 2024
Hannah
New ZealandThe room next door was super noisy in the night, kept opening and closing the door and slamming it... Not ideal
Location was great, room was clean and tidy. We had everything we needed, staff were great and loved we could order a pillow, extra comfort.
Stayed in April 2024
Reviewed: 27 April 2024
Danielle
New ZealandLots of parking and walking distance to Trust arena
Stayed in April 2024
Reviewed: 27 April 2024
Lawton
New ZealandBasic.
Went to an event at Trusts Arena
Stayed in April 2024
Reviewed: 22 April 2024
Eames
New ZealandEasy parking, comfortable bed. Even though near a main road the room was reasonably quiet. Close to facilities and shops.
Stayed in April 2024
Reviewed: 21 April 2024
Juanita
AustraliaComfortable stay, good size rooms, clean and tidy. Unfortunately, a bit over priced
Location was great for where we needed to go for our family event
Stayed in April 2024
Reviewed: 15 April 2024
Emma
New ZealandNo microwave in the room
It had lots of room
Stayed in April 2024
Reviewed: 13 April 2024
Shuna
New ZealandThe bed could have been a bit more comfy I found it very hard, but still managed to get some sleep none the less
Lovely clean and spacious room, shower pressure was great, bathroom was nice and clean, we didn't have breakfast,
Stayed in April 2024
Reviewed: 12 April 2024
Erin
New ZealandGreat convenient location
Stayed in April 2024
Reviewed: 6 April 2024
Jo-nz
New ZealandWalls were thin, could hear the conversation next door easily even though they were not talking loud.
Friendly staff. Great location for events at Trust Arena. Basic but nice breakfast for $15. Bathroom products like soap, shampoo and such in refillable containers.
Stayed in April 2024
Reviewed: 6 April 2024
Ashley
New ZealandOnly let down was no extraction fan in the bathroom so bathroom was quite stuffy and musty no ventilation although it did have high up sliding windows didnt like that for security. No lock on bathroom door. No toilet brush.
Awesome location for what we needed, 5 min walk to trusts arena, bottle store in same complex, fast food and dine in restaurants in 2min walk. Open space, good parking. Overall great room, deck ect and area would definitely stay again. Value for money .
Stayed in April 2024
Reviewed: 6 April 2024
Donna
New ZealandNeighbours were a little loud, nō fault of the motel
Location was perfect
Stayed in April 2024
Reviewed: 5 April 2024
Teriann
New ZealandThe pillows weren't great & only one rubbisn bin in the room was a bit inconvenient.
Perfect location to stay for a concert at the Arena and the room was clean.
Stayed in April 2024
Reviewed: 5 April 2024
Toni
New ZealandDisabled hdmi ports on the TVs
Location
Stayed in April 2024
Reviewed: 4 April 2024
Haydn
New ZealandStill waiting on gst receipts for me and 3 colleagues, after numerous attempts to contact the hotel and one conversation with reception over a week ago, still no receipts.
Stayed in March 2024
Reviewed: 1 April 2024
Lynda
New ZealandA little musty smelling at first but with airflow it was better.
Shower and bath great, beds comfy, kitchen utensils provided, spacious, good car parking
Stayed in April 2024
Reviewed: 31 March 2024
Balchin
AustraliaN/A
N/A
Stayed in March 2024
Reviewed: 29 March 2024
Mahara
New ZealandIt was the perfect location for our Event at Trusts Arena, food places, supermarkets etc within walking distance.
Stayed in March 2024
Reviewed: 23 March 2024
Andrea
New ZealandBed was quite small for 2 people. No fan in bathroom. Had windows that don't lock so anybody can open them into our bathroom from outside. Noise was a big problem- you can hear EVERYTHING going on outside, so sleep was disturbed throughout the night and woke early in the morning to a possible resident onsite yelling around the property for about 30 mins. Very thin walls. Lift to access 2nd floor appeared to be a bit run-down and old. Volume was limited on the tv, was not able to increase sound, so could barely hear movie playing. Free wifi requires you to accept your email address to be used for Marketing Purposes, before you can use it so beware! Didn't feel as safe staying in the Premium upstairs rooms that are located close to but not inside the main building. Have stayed once before (about 5 years ago) and stayed in Standard room located in main building and felt safer.
Staff were friendly and accomodating. Room was very big, clean and tidy. Liked it had a balcony. Closest Accommodation we could find to visit Costco. Bath was nice. Shower pressure was good, although had to be careful as when initially turned on, the pressure was like a water blaster!
Stayed in March 2024
Reviewed: 19 March 2024
Sieni
New ZealandThe first room that was given to me was very dark with out of date colours. For 2 people it was too large.it was not warm and inviting making me feel very uncomfortable.
Good location, close to restaurants.good parking area.
Stayed in March 2024
Nashville, USA
Willingen, Germany
Monopoli, Italy
Port Campbell, Australia
Telti, Italy
Saint Andrews, Canada
Kalpetta, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content