If they had breakfasts (help yourself) in the bar, which used to be available on my previous stay 3 years earlier.

Everything was easy. The room was comfortable, and I enjoyed the bar meals, which made it very relaxing. A bonus was hearing the Whanganui Country Music Club on the Wednesday night of my stay.

Stayed in April 2024

The room Was dusty , torn curtains , I had to Ask for a hairdryer The chairs on the deck had no backs

Location Clean sheets Friendly staff

Stayed in April 2024

The Grand is a historical building understanding over time things happen.I felt the owners could do bit more to keep this place fully alive.Few imperfections in my room burnt out 4 point power plug,no microwave or utensils.Has a heater but doesn't work.

Location n price

Stayed in April 2024

Gaming room attracted some unsavoury people. The hotel is just run down and needs a lot of work to bring it up to standard.

Beautiful building but needs a lot of restoration money spent on it but the bones are good and it has huge potential.

Stayed in April 2024

When asking for the tv in the room to be fixed, was told they would fix it but didn't .there was a used cotton bud in the bedside cabinet, the cups could be washed properly

Location was good

Stayed in March 2024

Bathroom could've done with a deep clean.

Staff were very friendly. Room was quiet, even with a live overnight event happening across the road. Beds were incredibly comfortable.

Stayed in March 2024

The elevator was slow, tiny and bloody scary 🤣

Central location.

Stayed in March 2024

Could use bed skirts on the single bed bases..not nice walking in and seeing them.makes it look old fashion....could easily staple black material to them..cheap fix..

Location and having a restaurant bar facility

Stayed in March 2024

The shower head needs replacing or cleaning or some sort of maintenance and the wretched fridge needs replacing. It made so much noise all night it kept us awake until we discovered the racket was the obviously dying fridge so we unplugged it! Also their tvs aren't working. Can they not afford repairs?? 😫

The view was great, the room well set out.

Stayed in March 2024

Nothing

Location. Middle of town. Good value for money.

Stayed in March 2024

No remote for TV so couldn’t use it. Bathroom extract was broken so made a terrible noise and couldn’t be turned off if you had the light on.

Price and location good

Stayed in March 2024

Staff were a bit strange, one staff member on arrival was not very pleasant to deal with, didn't show us where the room was or talk about breakfast options etc. On checkout the next morning, another staff member (or owner) was lying asleep on the couch in the main lounge.

Good value for money - the cheapest place around. Room was secure and a decent size, came with a fridge, lots of space.

Stayed in February 2024

Bar prices

Carpet needs repairs and shower could have been cleared.

Stayed in February 2024

Bathroom was pretty grotty

Close to town

Stayed in March 2024

Not enough power outlets and beds were very very uncomfortable

The price

Stayed in March 2024

There was no breakfast in the booking. The room did not have an iron or ironing board and I couldn't iron my shirts. The hotel is quite aged but it can still work fine if there are some basics provided.

Friendly staff and it was a massive property with lots of old posters etc

Stayed in March 2024

Looks like the hotel will be going under significant repairs and renovations, however there were no signs around to warn customers of certain hazards. Once they were pointed out it was rectified. The public bathroom cleanliness was not a top priority, this could be due to be understaffed.

The location was great and the bed was very comfortable. There is a small bar to relax in.

Stayed in February 2024

- indifferent checkin, almost felt like I was interrupting their day. And quite a bit of discussion about what room I would get. - although once Grand, this building needs plenty of work to try and reverse the ravages of time. The carpets are worn, the door opposite mine was off its hinges. - the room was warm and comfortable with a good shower but not clean. - the fire escape window didn’t open - there was no Tv reception - the electrical appliance test tags all expired 2019. While testing isnot mandatory in NZ, it does show that the appliances are at least 5 years old. - I didn’t eat at the Grand, but the dining room wasn’t set up for customers

Stayed in February 2024

TV not working, very poor wifi

Stayed in February 2024

was clean, location was good, bar and food was basic but nice.

Stayed in November 2023

Nothing

Nothing outstanding

Stayed in November 2023

Very rundown and could do with some money spent on it. No air conditioning and with it being an extra hot weekend (30ish degrees) IT was pretty unbearable. They did give us a fan which was of a little help

Stayed in January 2024

Very dated, needs maintenance but generally clean . No aircon in bedroom a big factor. Restaurant menu not the same as advertised. Restaurant not open so revert to tables in bar

Reasonably priced, central to city

Stayed in January 2024

Room kettle needs cleaning

Great bar

Stayed in January 2024

Bar wasnt open Christmas Day..They could have made some money.

Location was excellent.For a Hotel that was built in 1926 was amazingly in Okay Condition.Plenty of Nostalgic Stuff on the Walls.For what it was worth it was good for the Money.Beds Were sweet.Shower Pressure was good.Location was sweet.It suited needs as only there to Sleep and Slurp on some Drinks before going out.It aint the Ritz.And always precheck before arrival as the English is their Second Language.

Stayed in December 2023