Picking up the key from a different location is a bit of a hassle, especially with family and luggage (though it was known in advance). The host was not very communicative and did not always answer, There was maintenance being done while we were there and we did not know about it. Air conditioning only in the living room. Not a problem when we were traveling but if you plan to stay in the summer you should know.

Nice spacious apartment. Very good location and still quiet

Stayed in April 2024

Carpet is worn

Excellent location

Stayed in April 2024

Very noisy, window didn’t close in main bedroom, air conditioning only downstairs, upstairs was a very dirty fan.

Location was good and parking was very good - but you have to book it

Stayed in April 2024

Fetching the keys from a different location was very inconvenient and the charge for onsite parking was $35/day. A dishwasher was present, no sponge or cloth to wipe bench and more dish drying towels would have been good.

Superb central location, very spacious 2 br, 2 bathroom town house. Well kitted out. We were very comfortable. Had problem connecting to wi-fi and the team were responsive in coming to reset the router.

Stayed in March 2024

Not enough toilet roll

Good location,

Stayed in February 2024

No a/c upstairs, only 3 wine glasses available, hob self-ignitors didn't work and no back up lighter/matches to light, no bread knife, showers pressure low and drained slowly

Good location, 2 bathrooms, easy access, reasonably modern, comfortable beds

Stayed in January 2024

The keys were at another address with another code and lockbox to access them and that wasn’t stipulated ahead so it was a bit inconvenient not being able to get to the property directly, or having to go back to leave the keys at another place before check out. The parking spot is extra and I didn’t know that ahead either.

very clean and comfortable, spacious apartment and great location

Stayed in January 2024

What a palaver to pick up the keys. We had to drive to another place on the busiest rush hour street, with no parking outside, to find that the front door of the building we had to go into to get the keys would not open and we hadn't been sent the keypad number for this building. So we had a 10 minute phone call to someone, whose number was on the door of the building, until they could find the code to get in. Then we had to go back to that building, when we left, to drop the keys off. We also weren't given the number on the keypad to get us into the building we were staying in, so had to go through the garage door every time. I'm just glad I was arriving by car. If I'd been arriving on foot and had to traipse across town to get the keys, I'd have been even less happy

Stayed in December 2023

Bit of a hassle getting luggage from the carpark to the apartment as no lift. But apart from that no complaints. Wouldnt advise if anyone has mobility issues

It was clean and comfortable. Walking distance to restaurants, Museum and shops

Stayed in November 2023

Collection of key from another location. Long walk in from street which included many steps carrying suitcases which is difficult for many people.

Stayed in November 2023

We had arranged for your email to be sent to my personal email address, which finally happed after we were all ready at Jessie St, and after many phone calls, we then could not find u suite in Wakefield St to get the key for the unit We were not familiar with Wellington, no car and lots of walking for 2 - 80 year old women. with our suitcase, After many phone calls again, direct to the owners the matter was finally sorted by the Manager from the Usuite in Wakefield St whose kind support was much appreciated

great location

Stayed in November 2023

Collecting the keys from another location is a bit of a hassle however this went smoothly for our group.

Clean, comfortable, modern. Beds were very comfortable. Two bathrooms a bonus. Excellent location. Nice and secure.

Stayed in November 2023

Quite a process to pick up keys

Spacious and comfortable

Stayed in October 2023

Empty toilet roll at top of stairs, oven didn't heat up

Very spacious, close to everything.

Stayed in September 2023

The check in process was painful. Having to collect the keys from a different location to the apartment with way to many steps. Also the parking instructions were not available, had to figure it out and then the apartment location instructions were not clear when entering the complex from the carpark. No apartment no provided either. No check out instructions provided.

Location was great, appartment was large in size and well set up. Clean and had comfy beds.

Stayed in October 2023

Bathrooms weren't pristine

Stayed in September 2023

The final steps to the booking process left a lot to be desired. By the time we arrived at the property we had no means of accessing it. We were sent an email that morning detailing the access arrangements, but we were already on the road to the property. Finding out the access process while standing outside the property was not a good start. Then you needed to walk about 10 minutes each way to collect the keys and other access fobs. These access arrangements should be sent at least 24 hours before to give time to see the emails at the previous destination where WiFi and other reception readily assists reading emails and messages. Also, while we were promised parking on site, and we were given a fob for the garage underneath the property, there was no indication given about which of the car parks belonged to permanent residents and which were for visitors. We picked a car park only to find terse messages on our car later in the evening advising we where in a reserved spot. Again, some better communication on this would save such a hassle. In the end, we decided to park in the street. Not the desired outcome as it was all paid parking over the daytime. Some improvement in communication about this aspect would be good in the emails setting out the arrival processes.

The property was beautifully presented and very comfortable. Kitchen facilities were very good. It’s also in a great location for walking around Wellington. Beds were quite comfortable.

Stayed in September 2023

Unfortunately the wifi wasn't working when we arrived, but that was fixed the next day. The key is a 10min walk away from the apartment, at the hotel that owns it. Not a big deal, especially because the taxi was willing to wait for us.

Very comfortable apartment. The beds and the couch were very good. The bedrooms are spacious and the large floor to ceiling windows makes the space feel very luxurious. The apartment is located in the centre of Wellington, 3min walk from the best supermarket in Wellington. In the morning we got fresh orange juice, bread and coffee there for breakfast, absolutely wonderful! Even though it is in the city centre it was pretty quiet and felt private.

Stayed in July 2023

Lack of a larger parking area.

The location was great. The apartment is very well furnished and the amenities were very good. Having extra room heaters helped. Check in and out takes some extra work since the keys can't be kept on site.

Stayed in July 2023

Very spacious, clean and great location.

Stayed in July 2023

It was very clean and the location suited us.

Stayed in June 2023

there were a lot of steps to the property and inside the property. not ideal for someone who is on crutches with a broken ankle. no lift

the apartment was very nice, clean and comfortable

Stayed in June 2023

We did like everything, just a couple of notes so you are aware - the main bathroom has a loose vanity tap and the shower takes a long time to drain, perhaps just need more than one tea towel too to be able to do dishes

Great stay, property was very clean and tidy, great location

Stayed in May 2024

Paid NZ $35.00 for secure parking in garage per night, probably not bad for central Wellington, but parking space very tight to get into

Exceptional place to stay for 2 couples travelling together as 1 room onsuite with family bathroom and shower next to other bedroom.

Stayed in February 2024

Immaculate property.

Stayed in December 2023