401 Queen Street, 1010 Auckland, New Zealand
#202 of 474 Holiday rentals in Auckland
Guests' ChoiceBased on 3321 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.1
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 6 May 2024
Claudia
AustraliaNice view, friendly staff. Good location within the city.
Stayed in May 2024
Reviewed: 6 May 2024
Dallas
New ZealandThe cost of parking. No window to open for fresh air.
Practically everything
Stayed in May 2024
Reviewed: 3 May 2024
Wage
New Zealandthe bathroom needed a vent to better air out the toilet
The bed, the staff, the lil romantic package, curtains hid light really well, nice and spacious with the kitchen facilities
Stayed in May 2024
Reviewed: 3 May 2024
Ryan
New ZealandLocation was really good
Stayed in April 2024
Reviewed: 2 May 2024
Maria
New ZealandNothing
Everything was well done from the breakfasts to the checking in .
Stayed in April 2024
Reviewed: 30 April 2024
Shania
New ZealandI loved the breakfast food so fresh and tasty, I travelled by train so the walk up Queen St to the location was very steep but I did enjoy my stay. I have stayed here previously and it was great
Stayed in April 2024
Reviewed: 29 April 2024
Clarke
New ZealandI didn't like that I made the booking online on the basis that a car park was available. I then learned upon checking in that a park was not available. This was frustrating. It should be completely transparent at the front of the transacting that at that moment a car park is or is not available. If one is then it should be able to be booked at that point. Also I didn't like that some random customer thought that it was her business to rudely interrupt my discussions/transacting with the front desk staff person. This persons input should have been discouraged by the staff.
I liked the room, the location, and the bed.
Stayed in April 2024
Reviewed: 29 April 2024
Maria
New ZealandNot enough parking .
It is a comfy, relaxing environment. The staff are very helpful . Probably needed more staff for cooking because 2 were off sick .
Stayed in April 2024
Reviewed: 27 April 2024
Ehtisham
PakistanNice room, location at walking distance from city centre and restaurants. Connectivity via buses.
Stayed in April 2024
Reviewed: 26 April 2024
Jude
New ZealandThere was no milk available for tea and coffee. The lift had a chime that would ring everytime it opened on the floor, this was somewhat irritating as could be heard from my room
I had a corner room which allowed more space, I liked that there was a kitchenette for use.
Stayed in April 2024
Reviewed: 26 April 2024
Jackie
New ZealandParking was expensive. Quite a distance from shops.
Cleanliness
Stayed in March 2024
Reviewed: 25 April 2024
Jess
New ZealandRoom was quite small. Aircon/heater was not working.
Clean and comfy room
Stayed in April 2024
Reviewed: 23 April 2024
Suzanne
IrelandNo phone in bedroom, yet room service menu. No room guide with details of facilities/services
Stayed in April 2024
Reviewed: 21 April 2024
Ricci
New ZealandLocation
Stayed in April 2024
Reviewed: 18 April 2024
Alana
New ZealandThat there no windows that could be open
How the rooms where set up and space was awesome Front desk was very helpfull
Stayed in April 2024
Reviewed: 18 April 2024
Tania
New ZealandWe asked for our room to be serviced. We went out for the day and returned late in the afternoon and it still hadn’t been done so we had to ring reception to restock our room with towels, and remove the dishes from room service the night before. The buffet Breakfast was ok but selection could be improved. Probably best to order off the menu if u have kids who won’t eat $25 worth of food like mine😂.
Location was good. Small superette across the road. We walked to Skycity, it took us about 20 mins. A nice stroll along Queen st. The bed was comfy and good shower. Receptionist was polite and quick checkin checkout.
Stayed in April 2024
Reviewed: 18 April 2024
Fairuz
New ZealandOne side of the bathroom wall is glass type. When someone is in the bathroom/ toilet, light can be seen through into one of the rooms.
Modern and vibrant look, spacious unit, complete kitchenette, good basement parking, centrally located
Stayed in April 2024
Reviewed: 18 April 2024
Jo
AustraliaThe manager was absolutely very rude and unfriendly and unhelpful. There was a new staff member there, she was nice.
Very comfortable and spacious.
Stayed in March 2024
Reviewed: 16 April 2024
Frances
New ZealandMy room was super cool. Staff were patient with me and my excessive amount of luggage. Luggage trolley delivered to my room for my departure.
Stayed in March 2024
Reviewed: 15 April 2024
Hingst
AustraliaUpdate decor.
Quietness, 24 hr reception, proximity to 'K' Road, flexibility of staff and courtesy.
Stayed in April 2024
Reviewed: 15 April 2024
Chris
New ZealandGreat location to the event we were attending.
Stayed in March 2024
Reviewed: 14 April 2024
Kihyun
New ZealandAir conditioner looked a bit dusty.
The room was very spacious. Even though it was a hotel, it had all the whitewares like a serviced apartment. Most importantly, the air conditioner worked perfectly like ice age.
Stayed in February 2024
Reviewed: 13 April 2024
Gretton
New ZealandBreakfast Able to put my bike in the store room
Stayed in March 2024
Reviewed: 11 April 2024
Sarah
AustraliaNo couch for watching TV!
Good location, clean and tidy room, paid parking is in the basement. Very comfy beds!
Stayed in April 2024
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