All was great, just the bedroom bathrooms can feel a bit old and outdated

Extremely peaceful, with a beautiful location in the middle of nature, really friendly and helpful staff, good food and cleaned

Stayed in March 2024

everything we like.

location was very good, big variety of food, many special dish,

Stayed in March 2024

The hotel is located a bit off the beaten path and there's not much else around it. Ollantaytambo, which is the nearest town, is about a 25 minute drive away. Otherwise, the hotel compensates by having things to do at the hotel which is nice.

The hotel offers many amenities and activities for you to try so you don't have to leave the property to have a fun filled day. They have alpacas onsite and you can feed them, and they have massages and other cool activities to choose from.

Stayed in March 2024

They play terrible and very loud music during all the meals, sometimes different tunes in different parts of the hotel. Some quiet pan flute local music would be much more appropriate.

It is very beautifully designed with vast gardens and pretty chalets. Nice extras like local arts and crafts for sale, an alpaca to feed.

Stayed in November 2023

The whole complex is large and beautiful. There is room to play for children, even small one and a baby sitter service. During the day you can come and feed alpacas. The breakfast is excellent, rooms very big and comfortable.

Stayed in December 2023

Everything was perfect!

It was a classically luxuriously property I really enjoyed.

Stayed in November 2023

Restaurant

Great Hotel set up with nice views

Stayed in September 2023

We stayed in this hotel for a week, and enjoyed every minute of it. The rooms are very clean and cozy, beds were perfect. Breakfast is great with lots of stuff. We especially liked the tea station offering local herbs. Also, 4 cute baby alpacas are visiting the area every day to polish the ideal Andean landscape.

Stayed in July 2023

gym was limited

wonderful views of the surrounding mountains, great garden for the kids. We loved the coca leaf ceremonie with the shaman

Stayed in July 2023

Exceeded expectations in everything. One of the best in my entire travel history.

Stayed in July 2023

I really enjoyed everything

The staff, facilities and food were excellent

Stayed in July 2023

The spa facilities could have been better. They are basic and outdated. It doesn’t really look like 5-star hotel spa.

This place was truly special. Beautiful and relaxing gardens and breathtaking views. Good activities such as star gazing and alpaca feeding. Good breakfast and nice rooms with lovely view.

Stayed in July 2023

I compared to other offerings in Cusco and Urubamba and the restaurant offering could be better. For the prices we paid, I expected a much better breakfast (like andean bread, finding the plates and drinks refilled, or tamales) and more Peruvian fries (potatos) in our dishes. I had a higher expectation of the restaurant (of course if we are in Peru and in a 5 stars hotel). But I say this more as feedback because overall it was good (like a 8 of 10). Prices are bit expensive for extra activities, so prepare your wallet for that, worth it but a bit expensive. Anyway, you can find alternatives going to Urubamba town, in case you stay in Casa Andina more than 3 nights.

One of the best places I stayed in Cusco. Super recommendable for relaxing and disconnecting periods. The staff attention, the facilities, the alpacas (yes! alpacas!), the view and the mountains surrounding the place were everything we looked for.

Stayed in July 2023

No air conditioning or fan, windows didn't open. That made the room hot and stuffy even though the nights were cold 39*

The setting Large room

Stayed in June 2023

we were 4 people in a room (two young kids) but we found the double beds very small and uncomfortable for sharing. that's why we ended up switching hotels.

very friendly staff, great breakfast, fun grounds for the kids and great hot shower.

Stayed in May 2023

All was fantastic

The staff made this stay. Very happy and attentive. Javier in particular was great! We had booked the jacuzzi and steam room and without asking he came to pick us up in the golf buggy from the bungalow we were in. This was so welcome and a lovely surprise as we had a very long and tiring day and it was little touches like that that were appreciated. The open fire in the bar area was fab. Lovely to unwind with a cocktail or a glass of wine and have a meal there. The staff also helped us book a private tour of Ollaytantambo, Moray and Las Salinas. I highly recommend that trip. Very interesting and the guide was fun. It’s a fantastic base to acclimatise before Machu Picchu. Amazing trip all round. The gardens are exceptionally beautiful. How lovely when the gardening team also says hello! The staff have been through a lot with many tourists deciding not to travel. It’s so sad. Please go as they really do depend on tourism and deserve to be visited. You won’t regret it!!! The array of food at breakfast was great. Nothing you could have wanted that wasn’t provided.

Stayed in March 2023

nothing

all

Stayed in January 2023

The internet was absolutely awful. No connection at all!! They said it was being fixed within the hour, sadly wasn’t anything still 24 hours later.

Beautiful location and very friendly staff.

Stayed in December 2022

it’s pretty much in the middle of nowhere, and no other dining options than the hotel’s restaurant which is not cheap. the menu stays the same so no variety to it. the bar has slightly more dining options

The place is very nice and gives a luxurious feel

Stayed in January 2023

great location

Stayed in December 2022

There wasn’t AC in the rooms and the beds were a little stiff. Also, the menu doesn’t change much but I’m sure there are other restaurants in the area to check out

This was a fantastic place! I highly recommend coming here to acclimate to the elevation and then use this as your base place to go to Machu Pichu

Stayed in November 2022

not close to anything around, needed to take a taxi to get into town, but we wanted a quiet place to relax so it was good for us

beautiful view on the mountains, quiet and relaxing. the highlight was feeding the baby alpacas every day!

Stayed in September 2022

the wonderful hotel but there is nothing to do around it. It is one more hotel to rest from the whole trip. Nice hotel but I stayed two nights and got a bit bored. I recommend that you do tours from this hotel and you will have a wonderful time since you will have an excellent breakfast and you can go on a tour and return to rest at the hotel. the staff has many tour recommendations.

breakfast was exceptional. varied food options. very rich. very clean. The hotel is very beautiful. clean and staff very friendly and helpful. The rooms are super spacious and comfortable. very relaxing.

Stayed in June 2022

they didn’t have many free activities for a 5 star hotel. they only changed one dish in every breakfast and made it a bit boring. good quality though.

the view and the distribution

Stayed in May 2022