Jr. Deustua, 297, 051 Puno, Peru
#45 of 120 hotels in Puno
Guests' ChoiceBased on 380 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.4
Value for money
8.8
Free WiFi
8.0
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End of dialog contentReviewed: 7 August 2023
Amir
Hong KongInternet connection was very spotty (I used my cellphone for my own connection, which was OK).
The room was nice and spacious and has a work desk that was important to me. Breakfast on the top floor was very nice and offered a great view of Puno.
Stayed in July 2023
Reviewed: 5 August 2023
Smith
PeruThe mattress was very poor on one of the bed
The staff was very friendly and helpful. The room was very good.
Stayed in August 2023
Reviewed: 31 July 2023
Ofra
IsraelThe location was excellent
The staff were welcoming , help with the information . The breakfast was excellent. The room was clean
Stayed in July 2023
Reviewed: 29 July 2023
Mustafa
GermanyNothing! All good
Clean and friendly staff
Stayed in July 2023
Reviewed: 19 July 2023
Maxim
RussiaNo fridge in rooms
Pet friendly
Stayed in May 2023
Reviewed: 18 July 2023
Noel
GermanyNo complaints.
Everything! The room was very clean, the staff super helpful and the breakfast was delicious! We have really enjoyed our stay.
Stayed in July 2023
Reviewed: 15 July 2023
Graham
United StatesNot applicable
The location was good, friendly staff, clean rooms and the plumbing worked good
Stayed in July 2023
Reviewed: 11 July 2023
Saša
SloveniaEverything was perfect, thank you
Good price, location, breakfast,comfortable bed& hot water (not always in Puno)!
Stayed in July 2023
Reviewed: 1 July 2023
Ilya
Switzerlandone of windows does not have a lock
breakfast, location
Stayed in June 2023
Reviewed: 28 June 2023
Nikoletta
United StatesNothing was bad
Great location, comfortable beds, hot water, great breakfast, and great value. Very friendly staff.
Stayed in June 2023
Reviewed: 22 June 2023
Stephen
United StatesThis was my first time staying in winter and unfortunately the heat in the rooms isn't adequate. After waiting several hours for the room to heat up, we contacted the front desk, who provided a portable heater, but even with that the room was never "warm."
This was my third stay at this hotel. I like the hotel, it's location, it's staff and it's comfort.
Stayed in June 2023
Reviewed: 21 June 2023
Hh63
FranceAsked for more money for early check-in although half of the hotel was empty. It was cheap and we could enjoy extra breakfast though.
Good hotel in very central Puno. Heater + hot water.
Stayed in June 2023
Reviewed: 12 June 2023
Stephan
FranceBreakfast was ok, but the buffet was a bit 'basic', with not too many options.
Location is great; 2 minutes walk from the Plaza de Armas Heating and warm water available (not a given in Peru) Flexibility with check-in/check-out
Stayed in June 2023
Reviewed: 7 June 2023
Erik
Netherlandsthe shower head didn't work properly, but this is just a minor problem
The location in the historic center, the breakfast.
Stayed in June 2023
Reviewed: 4 June 2023
Jantaporn
Thailanddidn’t figure out about the shower. it’s either too hot or too cold.
staffs are very friendly. clean. good location. good value. breakfast is good. Wifi is great.
Stayed in June 2023
Reviewed: 4 June 2023
Antoni
FranceI first got a room without exterior window but I was proposed an upgrade for free
excellent breakfast close from the main square nice staff bathroom
Stayed in May 2023
Reviewed: 28 May 2023
Lorna
United KingdomThe food in the restaurant for dinner wasn't good.
Room was lovely and spacious, nice bathroom. Only there briefly for a night but it seemed a good location. Breakfast was good in the morning
Stayed in May 2023
Reviewed: 25 May 2023
Mauro
Perulocation, room
Stayed in May 2023
Reviewed: 24 May 2023
Andrea
Australiai like all very nice place
friendly staff, willing to help at any time
Stayed in May 2023
Reviewed: 21 May 2023
John
MaltaComfortable room, in the historic centre if Puno
Stayed in May 2023
Reviewed: 19 May 2023
John
MaltaComfortable bed, in the historic centre of Puno
Stayed in May 2023
Reviewed: 15 May 2023
Michelle
AustraliaVery conveniently located to the main square, restaurants and bars and a straight walk down to the lake and marina area. A little dated but really well priced and the heater in the room was awesome too as it was super cold during our stay. The staff were really friendly and helpful in holding our luggage for no extra charge while we went on our tour and allowing us to wait in the lobby in the evening as we had a late bus departure. They even printed off some documents for us without any hassle. We were interrupted at the beginning of breakfast by our tour guide arriving 20mins earlier than we were told so didn't really get to enjoy that, but from what we saw it was a good spread!
Stayed in May 2023
Reviewed: 12 May 2023
Natsuko
JapanBreakfast was nice! Room was spacious and comfortable.
Stayed in May 2023
Reviewed: 1 May 2023
Rachael
United Kingdomroom was quite cold and a bit noisy, breakfast very basic.
good location, great staff, nice size room and very clean
Stayed in April 2023
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