1st room no daylight and lots of noise. No gluten free bread at breakfast.

Travelling alone I was worried and met so many lovely people and helpful staff. One room had no window and overlooked noisy atrium. Next one was great with terrace and splendid view.

Stayed in March 2024

Breakfast offering was limited.

Good location, clean, quiet.

Stayed in November 2023

Breakfast very limited

Clean and comfortable

Stayed in November 2023

Check out at 09:30 is a little early No tea/coffee facilities in bedroom

Very helpful staff

Stayed in September 2023

We had a room with a terrace. Knowing that two people would be coming I would have assumed that the hotel staff would make sure there were 2 chairs on the terrace. I called and asked for a second chair so that we could enjoy the terrace... the answer I got was " We will see what we can do" Our stay ended and the chair never came...nor a table. The adjacent room had a table and chair. So, that part was disappointing.

The breakfast buffet was great. Fresh fruits and great coffee. Great options. Kind and helpful staff. Warm water in the shower (great) Views (wonderful) heater in the room (helpful) Location ( just minutes to the Square) Staff ( helpful: flight was in the evening and I could leave my luggage in the storage)

Stayed in September 2023

The room was cold, not well insulated as it’s in an older original building. The floor was very cold although they did have a space heater.

Room was very cute, balcony was charming with a nice view. Staff was friendly and welcoming. Coca tea available whenever. Breakfast was basic but good, it started at 5:00 am early to have something before an early morning excursion.

Stayed in July 2023

Clean, safe, comfortable

Stayed in June 2023

while not applicable to our stay, having a noisy neighbour or even someone who comes and goes a few times would be heard very easily in the room. our room had a great terrace but it was also facing the Main Street so there was some noise in the evening and the morning - worth it for the terrace though

Hotel was clean and close to sights in the central historic district. Our room had a really lovely large terrace with expansive views towards the historic centre, which caught the morning sun and was a great place to relax. the hotel is clean, and the front desk staff are polite. breakfast had nice fresh fruits and coca tea. the shower had good water pressure and hot water.

Stayed in May 2023

Breakfast was very good. Room was comfortable and clean. Shower was hot. Staff were friendly. I liked the hotel.

Stayed in April 2023

The staff was v impersonal.

Loved the view from my balcony!

Stayed in October 2022

Breakfast, but all Peru has terrible breakfasts

We had a small room off a quiet street with balcony it was sweet and welcome escape from the hectic streets of cusco

Stayed in October 2022

The blankets were wool and having slight allergy to wool it made me uncomfortable at times but it is just a minor inconvenience. And although we are a married couple we were assigned two beds (we had another stay earlier at this hotel via a tour and it was also two beds) we didn't care too much being too tired after Inka trail but I believe it's better to ask before assigning a room.

Comfy bed Great balcony Central location

Stayed in October 2022

The beds were not comfortable at all, the walls were paper thin, so use ear plugs, and there was an auto- light outside our room in the street that turned on and off all night.

We enjoyed breakfast which was included in our stay. The staff was excellent and very helpful. Everything was cleaned well. Towels and basic toiletries were provided. There was a storage room for our bags while we hiked the trail or checked out and needed to store our bags. Also, my husband got attitude sickness and they called us an ambulance and were very caring and helpful.

Stayed in September 2022

Poor patchy internet service

Friendly staff, short walk away from the main square, Plaza de Armas

Stayed in September 2022

bathroom faucets had low pressure

Great location, efficient check-in desk, friendly housekeeping staff, decent variety of breakfast items

Stayed in August 2022

We had pretty much the same meal all 3 mornings - same fruit, bread, potatoes, juice, etc. Having more variety would be nice.

The breakfast was good. There was a nice variety of things to choose from.

Stayed in August 2022

breakfast was a bit lacking and noise from streets required use of earplugs

location

Stayed in June 2022

shower curtains

close to centre. reception organised my taxi to the airport.

Stayed in June 2022

very cool space!

Stayed in March 2022

Nothing

The staff were so friendly! I was here before my trip to do a hike with a tour group for Machu Picchu, and was apprehensive as was a solo traveller. The staff were all so friendly and accommodating, able to answer my questions. I even left my Apple Watch before I left and they kept it safe for me when I came back. The hotel room is so nice, and the balcony shows a stunning view of Cusco. There is free coca tea in the lobby which is handy. The location was great and nearby to a minimart which is good

Stayed in October 2023

Room didn't have soap or towels. Towels were very thin and small. Door to patio was hard to open or close.

Not expensive.

Stayed in September 2023

So noisy, terrible.

Good beds

Stayed in October 2023

The bedrooms were not ready for the visit. The number of towels did not match the number of people staying in the room. Items like shampoo, soap were not available either. TV did not work, I had to ask to come and fix it. The lights in the corridor were not on, which made it difficult and dangerous to walk around the hallway. Again, I had to request to be turned on.

The breakfast was good. They had fresh items in the morning. However, some of the menu items were not replenished or took longer to replenished when we were having breakfast.

Stayed in July 2023

The staff are so friendly, helpful and accomodating

Stayed in June 2023