Av. Pachacutec 808, 00084 Machu Picchu, Peru
#56 of 98 hotels in Machu Picchu
Guests' ChoiceBased on 74 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.2
Facilities
8.0
Staff
8.9
Value for money
7.7
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 January 2024
Sandra
MexicoWas no hot water, after 3 min in shower was coming cold water, due to cold water not possible to take jacuzzi
Location and stuff
Stayed in January 2024
Reviewed: 1 January 2024
Lissa
CanadaBreakfast wasn’t fantastic but fine. Toilet paper was awful and cheap It’s literally the last stop at the top of the hill so hard to get to relatively speaking. We thought it was worth it but if you plan to go back and forth was a little tough
The property is beautiful inside and surrounding area. The staff are lovely and helpful The bed was really comfortable Great shower water pressure. Nice view from the rooms Breakfast included
Stayed in December 2023
Reviewed: 20 November 2023
Alexia
RomaniaThe bathroom was a bit old but it was clean and the TV didn’t work.
The location was great, nice staff, ok breakfast.
Stayed in November 2023
Reviewed: 4 November 2023
Charles
United StatesRoom tended to be warm. The portable ventilator was definitely needed.
Good breakfast. Excellent location
Stayed in November 2023
Reviewed: 31 July 2023
Fabricio
BrazilDoesn’t seen very clean and breakfast with only few options
Good location, close to restaurants
Stayed in July 2023
Reviewed: 24 July 2023
Kirstie
United KingdomThe shower/bath filled up a lot when washing, maybe eh drainage needs to be checked. The decor is a little dated and we had an issue with our heater, but that was sorted out fairly quickly.
The location is great for heading up to Machu Picchu. A good night's rest. Great breakfast - with lots of choices.
Stayed in May 2023
Reviewed: 12 July 2023
Coral
QatarComfortable hotel. Great location and rooms had a balcony. Plus the room had tea making facilities and a fridge (which a lot of hotels in Peru don’t have). Also had a fan and heater in the room. Friendly staff. They stored our luggage in the hotel store room after checking out while we walked around before catching our train.
Stayed in July 2023
Reviewed: 10 June 2023
Neil
United StatesRooms were a little musty.
Everyone was very nice. They allowed us to do a late checkout with no extra charge !!
Stayed in June 2023
Reviewed: 4 May 2023
Andras
NetherlandsThere was a jacuzzi in the room but the water was cut so we couldn't use it.
Big quadruple room on the top floor with a nice view. Hotel staff picked us up at the train station. Restaurants, shops next to the hotel. Hotel staff very kind.
Stayed in May 2023
Reviewed: 5 November 2022
Mayling
United Statesthe suite view is not what you are in the picture
Stayed in November 2022
Reviewed: 19 October 2022
Aleksi
FinlandThe room view could be little better. The hotel amenities were okay but pretty basic. The hotel could maybe put sligthly more emphasis on small details to level up the game.
Beds were amazing, so comfy. The bathtub in suite room was a nice extra after a long hike. The hotel staff were really really helpful and eager to solve all our problems/questions.
Stayed in October 2022
Reviewed: 11 October 2022
Manuel
United StatesGood walk from the plaza.
Nice breakfast. Hotel Staff was very polite, attentive and friendly. Bed and pillows were very comfortable. Close walk to Thermal baths in Aguas Calientes.
Stayed in October 2022
Reviewed: 10 October 2022
Dor-s
IsraelThe water was cold after 2-3 minutes. The location is on the mountain so you need to climb. The hotel is a little bit old and the pictures on booking do not show the hotel as it is.
Fernando in the reception was very nice and upgraded our room to a suite. The breakfast was great. The view from the terrace was perfect. Very close to the hot spring.
Stayed in October 2022
Reviewed: 18 September 2022
J
United Statesa bit far from restaurants
comfortable beds and friendly staff
Stayed in September 2022
Reviewed: 8 August 2022
Lucia
El SalvadorThe hotel could have sent us an email before arriving, so that they could have been waiting for us at the train station, because we had to carry our luggage all the way up, and they could have provided for that service, but we did not know in advance.
This Hotel is located at the top of the Machu Picchu town, with very nice views towards the mountains. Around the hotel there are a lot of restaurants and shops. The rooms and the bathrooms were very clean, the beds very comfortable and the breakfast was very good.
Stayed in August 2022
Reviewed: 16 July 2022
Pedro
Brazilthe location is a bit tricky
it’s comfortable and very neat. the staff was very helpful.
Stayed in July 2022
Reviewed: 10 July 2022
Christopher
United StatesCons: No Ac/heater built-in, glass doors don't seal cold well, you can hear all around, and no screen for bugs. Bathroom plumbing smells little bad.
Pros: Jacuzzi in the room, how big the room is, the wood floor, bed, towels, breakfast, the view, close to hot springs and everything!
Stayed in July 2022
Reviewed: 20 June 2022
Fernando
PeruThe location. It's relatively far from the station and main restaurants
Comfortable facilities, good breakfast and the staff was very helpful
Stayed in June 2022
Reviewed: 10 May 2022
Laura
United StatesDifferent kind of food
This breakfast was ok but it was same food all the time
Stayed in May 2022
Reviewed: 24 November 2021
Rico
GermanyToilet and the food was sub par. Breakfast is not really what you'd expect from a higher level hotel. Also no AC in the rooms.
we got upgraded to a suite upon arrival. Amazing
Stayed in November 2021
Reviewed: 1 December 2023
Ana
QatarBad breakfast.. old key that it’s not easy to open/lock the door.. to take the lift, u need to pass through toilets
Stayed in November 2023
Reviewed: 3 November 2023
Mark
United StatesIt was all good.
All of the Taypikala hotels are top-notch. A very solid choice ti use as your base for visiting Machu Picchu.
Stayed in October 2023
Reviewed: 12 May 2023
Carla
United Statesbeautiful property, great room and amenities, hearty breakfast, great location.
Stayed in April 2023
Reviewed: 22 April 2023
Sharon
AustraliaWe loved everything
Everything! it was a lovely spacious room with an amazing view.
Stayed in April 2023
Showing 1 – 25
Calella, Spain
Gaustablikk, Norway
Zamárdi, Hungary
Hanoi, Vietnam
Istanbul, Turkey
Utrecht, Netherlands
Brindisi, Italy
Spineto Scrivia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content