Barangay Dancalan, Donsol, Sorsogon, Bicol, 4715 Donsol, Philippines
Based on 69 hotel reviews
7.2Cleanliness
6.7
Comfort
7.1
Location
8.3
Facilities
6.7
Staff
8.8
Value for money
6.9
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 14 May 2024
Bo
NetherlandsThis accommodation accepts cash only. And the room is a bit rundown. Value for money regarding the accommodation itself is overpriced. The room is very outdated and needs a big renovation for the price you pay. Then again you pay for the location as it is so close to the whale shark attraction. If you are in a wheelchair ask for the ground floor. There are only stairs to get to the first floor. There is a small step down from the sink. So beware of that. If you don’t mind that It is a bit noisy because you can here your neighbors. The shower did not have a lot of pressure and the toilet -when almost full- the water reservoir makes a loud noise. Looks like perhaps termites are in the wooden frame of the beds. You can buy water at their restaurant (so it is not complementary) At the Restaurant you can get free WiFi. WiFi is not available in the room itself. The Airco is not powerful enough to cool the whole room. If your sensitive to light bring some Ductape to cover the cracks in the front door and window.
The location is a 1 min walk to the whale shark center. That’s the main reason to book this accommodation. The spacious room with a balcony had an amazing ocean view for watching the sunset between the palmtrees. Daily replenishment of basic amenities and 1 toilet roll a day. Towels had a nice scent. There’s a nice pool (bring your own towel). There’s also a restaurant at the property. The staff is really friendly and helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Manuel
GermanyThe food was unfortunately not very good, neither was the timing of pre booked breakfast
Location and lovely comfortable place
Stayed in May 2024
Reviewed: 5 May 2024
Joelene
AustraliaNoisy air conditioning, termites in wood.
The location - it is close to where the whale shark tours depart from and is nice and quiet. Large room with a balcony, we enjoyed the pool and reasonable food and drink prices.
Stayed in May 2024
Reviewed: 3 May 2024
Roger
ChinaThe rooms need some repairs
Excellent food, good location, friendly staff
Stayed in April 2024
Reviewed: 17 April 2024
Matty
United KingdomNothing it was great value for money
It was a great location for the whale sharks. The swimming pool, bar and restaurant were great and had good views.
Stayed in April 2024
Reviewed: 4 February 2024
Enrique
NetherlandsThe forniture of the rooms is poor. No chairs, no usable table.
Good food, very convenient location for whale sharks seeings, diving, and walking.
Stayed in January 2024
Reviewed: 28 December 2023
Rockbaaz
IndiaCleanliness and maintenance. The images in the photos are true and the resort looks awesome from the outside. Walk inside, it feels rundown. Furniture are not maintained, sofa/couch is broken, the cupboard is mouldy - you wouldn't want to keep anything there, last paint job spills are seen everywhere - even on the safe. Be certain, this is NOT a 3 star resort you are walking into. The bathroom shower stall was broken. Had to almost carry it ito position so that the rest of the bathroom wouldn't get wet. Food is not good - apologies for the bluntness. First dish I ordered was too oily and did not seem to be authentic per local standards (had ordered Bicol Express). On the first day they took early order for dinner for 7. When I landed up, while the food was served promptly, i realised that it had already been cooked for a while and the barbeque chicken had hardened and the french fries were already soggy and oily. Had a to order a separate freshly made soup. The food choices are limited, many things were not available. I asked what was available and chose the most appetising out of that. The restaurant service during breakfast was non existent when I landed up late - I could see harried staff running around - capacity shortage maybe. I actually found two other resorts nearby - one have better rooms, the other had better food. Ended up having all my meals in the second resort. Unfortunately neither of these resorts are on booking.com. Finally, one request to the very kind lady in the front desk - who manages all our demands - please note there is an unhealthy smell in the reception. Please do look into it.
The location and the staff. The location s right on Donsol beach. Its right next to the Whale shark Butanding centre. Every room has a sea view. The rooms are HUUUUGE. The resort has a pool and a common dining room. Ample parking is available. The staff is super helpful and prompt. They do take care of you and help you organize your local tours. One thing I must appreciate is the clean linen, and clean towels. And the huge balcony from where you can see the sea (not very well articulated) and listen to the sound of the waves. It very peaceful to sit on the sofa in the balcony and while away your time and just do nothing. The sunset from this balcony - after the heat has gone down - is downright glorious. Fr the two nights I spent at the resort, I made sure I was there during sunset.
Stayed in December 2023
Reviewed: 23 December 2023
Jonas
SwedenThe owner and manager, Annie, is a fantastic person. Always friendly, positive and full of energy to fulfil your needs and to help you with your bookings. She runs a smooth operation, highly recommended...
Stayed in December 2023
Reviewed: 12 December 2023
Ineke
NetherlandsThe Girl from the restaurant was vergeten nice and we liked the foodprocessor a lot, also the swimming Pool was vergeten nice
Stayed in December 2023
Reviewed: 10 December 2023
Manuel
PhilippinesMay need to improve cleanliness and probably extra pillow
Pool, view from my room, staff friendly and helpful, location is ideal for those who want to see Whale sharks. Nice sunset and food is reasonably price.
Stayed in November 2023
Reviewed: 10 November 2023
Rebecca
DenmarkEntire place need some maintenance and renovation. Toilet smelled.
Good location. Good restaurant. Nice and chill atmosphere.
Stayed in November 2023
Reviewed: 6 November 2023
Sabrina
SwitzerlandThe hotel is quite run down which is sad cause the hotel complex therefore feels kind of deserted. Wifi is just available at the restaurant and in the pool area. Many dishes on the menu are not available
The breakfast was nice and the quiet location directly at the beach is a plus
Stayed in November 2023
Reviewed: 5 November 2023
Rochie
PhilippinesAircon not cold enough to cover the entire room, room is clean but not well maintained.
Restaurant available at the resort. Combination of pool and beach.
Stayed in November 2023
Reviewed: 24 August 2023
Chris
United KingdomBathroom not that great. The beach is very small, and dirty. At high tide there is no beach
Relaxing atmosphere, very nice staff. Overall had a good time
Stayed in August 2023
Reviewed: 22 June 2023
Jesse
United Statesno USB charging ports, TV not working properly, beds are a little hard.
Great location, staff was very friendly and helpful. the rooms accommodated a family of four and more. Prices are very reasonable. Rooms needs to be updated with the basic things, like a working TV, usb charging ports, some pest control (not the ones that will sting) I wished the restaurant would have ceiling fans, a buffet night? and maybe some AC maintenance. Other than that… great stay! my family really enjoyed it.
Stayed in June 2023
Reviewed: 9 June 2023
Corey
United StatesThe showers lacked hot water and water pressure was sometimes low. The remote never had good batteries. The cable and wifi reception were spotty and frequently out. The ocean was dirty and not very inviting at this area but the pool was great.
The location and view from my balcony was fantastic! Getting to the city was a tricycle ride for less than a dollar/person away. The landscaping and plant growing at Vitton is beyond compare. The food at the cantina was delicious and inexpensive. The servers and staff were very happy, friendly and helpful.
Stayed in June 2023
Reviewed: 31 May 2023
Ruth
Philippinesthat next to tourism 😊
Stayed in May 2023
Reviewed: 31 May 2023
Bernadette
PhilippinesThis is the 2nd time we came here and still it makes us happy as the first time we visited this place the staffs are nice, also the food😊
Stayed in May 2023
Reviewed: 3 May 2023
Alexia
PhilippinesThe room is very basic and not up to any international standard for this price. The room is quite large, but lacking furnitures to make it cosy: there was just a bed, and some shelves (not too many), so it felt empty. A desk and a chair would have been appreciated, and maybe a kettle with some coffee/tea would have changed the overall feeling. What’s the point of having a TV if it is not connected to any network? The bathroom definitely need some revamping: small, old style with mold. No WiFi in the facility. Only cash payment (or GCash) accepted, better come with enough cash to cover all your expenses.
The common area is well maintained. The pool area is nice, the pool is large, and right in the seafront. Staff is great and helping. I liked that they have their own vegetable garden. I liked that all rooms have a balcony, very helpful to dry your diving/snorkeling gear. The hotel is very well located, right next to the departure area for the whale shark interaction.
Stayed in May 2023
Reviewed: 21 April 2023
Rebecca
United KingdomWe really liked it here, so much we stayed an extra day! Loved the spacious rooms and balcony
Stayed in April 2023
Reviewed: 2 March 2023
Alessandra
ItalyI didn't like the cleaning, because my room was full of ants and the next morning I found on the side of the sink lots of brown dots that might have been ants eggs or poop
I liked very much the swimming pool and the position that is really close to the whale shark center. Also the staff was very nice and helpful
Stayed in February 2023
Reviewed: 1 March 2023
Najib
Netherlandsroom must be maintained
Location
Stayed in February 2023
Reviewed: 1 March 2023
Shagorika
United KingdomOur balcony door didn't open unfortunately and the furniture and facilities in the room are a little old and outdated, but otherwise comfortable bed and large room.
5mins walk from the Donsol Whaleshark Tourist Office and boat set off point, lovely resort and great value for money.
Stayed in February 2023
Reviewed: 23 February 2023
Nicolas
FranceStaff Location
Stayed in February 2023
Reviewed: 12 February 2023
Daniel
GermanyThe rooms are a bit run down. They are okay, but would benefit from a renovation.
Very helpful staff Good restaurant Perfect location
Stayed in February 2023
Showing 1 – 25
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