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  5. Reviews of White Castle Hotel and Resort

Reviews of White Castle Hotel and Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Aplaya, Balibago, Batangas, 4900 Balibago, Philippines

#1 of 1 hotels in Balibago

Guests' Choice

Review score

Based on 53 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    7.1

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 25 March 2024

    8.0
    The resort is a gem but accessibility and security needs much improvement.
    • Leisure trip
    • Family with young children
    • Standard Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    Access to the resort is frustrating but not on the side of the resort but to the local government unit as well as the signs to the resort should be easily seen and followed. I was told the tarpulin signs are stolen by the local residents which is very disappointing. I hope this issue gets resolved soon for more local and foreign tourists to arrive.

    Very comfortable and service was done very well and staff was very accommodating to all our requests. Especially when help was required on jumpstarting our stalled car battery. Outside, cool sea splashing on the dark sands reflect the sunny atmosphere at sunset and surprising land to cover during sunrise. The swimming pool on the resort was refreshing too.

    Stayed in January 2024

  • Reviewed: 17 March 2024

    7.0
    Reasonably affordable getaway although no outside food or drink allowed!
    • Leisure trip
    • Couple
    • Standard Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Old woman chased me around tried to sell me hugely overpriced gear, the hotel doesn't allow outside food and drinks so they can make you eat and drink their reasonably overpriced food and drink (but it wasn't too bad). Bicycle rent would have been nice but I'm probably asking too much. The beach itself is not the prettiest but of course this isn't the hotels fault. TV didn't work properly (kept on turning off randomly).

    Pool open for long hours of the day, nice view from the window, private place for us to eat, staff were quite helpful, replied to my texts in English and gave a free tricycle ride back to the main road. Free good breakfast. Right next to the beach. Room we stayed in was very pretty and we had food delivered straight to the room even after we arrived quite late.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Land View
    • Stayed 3 nights
    • Submitted via mobile

    Theres not much to do outside the hotel.

    The food is excellent and staff are friendly.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The staff were accomodating and were courteous too. I like the homey vibe of the resort

    Stayed in November 2023

  • Reviewed: 17 December 2023

    7.0
    Good and accommodating people, good food, nice place but beach is dirty and the streets going to the place is too narrow
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The location, the streets are too narrow

    The facade

    Stayed in December 2023

  • Reviewed: 26 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    Accomodating staff

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    A nice and relaxed place.
    • Leisure trip
    • Couple
    • Standard Room with Land View
    • Stayed 3 nights
    • Submitted via mobile

    To much plastic trash on the beach and in the water.

    A nice and beautiful hotel with a good restaurant and swimming pool and very nice staff. Close to the beach and a boat to go some places.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    9.0
    Our beloved fur babies had a great time. Whiskey (the resort pet) knows how to entertain❤️. Will definitely be back!!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The beach was not that clean. I hope the municipality will have a beach cleanup drive. They really need it.

    I love that they allow pets. The resort staff was super nice and accommodating. They clean non-stop reason why the place doesn’t smell.

    Stayed in June 2023

  • Reviewed: 16 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    The staff are very friendly and accommodating, especially the receptionist. Bed is comfy and the room is clean. I like the hot water in the shower.

    Stayed in May 2023

  • Reviewed: 12 April 2023

    9.0
    Food, Rooms, Staff, Beach Shack, Cleanliness are all 10, Wifi and Water pressure needs improvement.
    • Leisure trip
    • Couple
    • Standard Room with Land View
    • Stayed 2 nights

    - No Wifi in the rooms. - Low to almost no 4G signal in the rooms. - Water pressure in the bathroom was quite low. - The electricity got cut off one time, but hardly lasted 15 mins. - The immediate road to reach the resort is quite narrow so your driver has to be experienced. - The other resorts surrounding this one were full of people singing and partying pretty much all day and night (It was however the holiday season and nothing could be heard from inside the rooms which is a good thing). - The pool is tiny.

    - The Food was excellent! Not only did it taste amazing, but the portion was fantastic for the price. - The Rooms were very spacious and extremely clean, so was the bathroom and shower area. - The Staff were extremely accommodating and kind. - The Shacks "Kubos" at the beach front was one of the things I've enjoyed most, It was refreshing, cozy and having food/drinks there were one of the best parts of my trip. - Room insulation was perfect (Could not hear any noise coming from outside)

    Stayed in April 2023

  • Reviewed: 30 March 2023

    7.0
    Short stay impressions.
    • Leisure trip
    • Couple
    • Standard Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    WiFi only around the pool area. Pet dogs not trained where to poo.

    Very nice ambience to the building. Food was good, better than expecting with Euro styled dishes available.

    Stayed in March 2023

  • Reviewed: 12 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    None

    Big room and cleanliness at the yellow house and big veranda where we can see the ocean and the sunset. This is our second time here actually. I love the beachfront and the swimmingpool. Everyone in the family enjoyed a lot! Helpful and friendly staffs. Excellent service!

    Stayed in January 2023

  • Reviewed: 28 December 2022

    8.0
    Second stay here. Nice place!
    • Leisure trip
    • Couple
    • Standard Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The water stopped at some point but it came back in a few minutes.

    Staff are friendly and the bed is comfortable. The pool is clean.

    Stayed in December 2022

  • Reviewed: 26 November 2022

    8.0
    great to stay in Nasugbu with its clean beach front and friendly owner and staff!
    • Business trip
    • Solo traveller
    • Standard Room with Land View
    • Stayed 1 night

    the road going to the hotel was narrow. the bathroom lacked a towel rack and no where to place your soap and shampoo while in the shower.

    the look and feel of the hotel was great! the room was big and comfortable/ the bed and pillows were soft. breakfast was good. the pool looked inviting and the beach was ok. overall feel was a 7/10!

    Stayed in November 2022

  • Reviewed: 25 July 2022

    8.0
    Satisfied customer
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 2 nights

    beach

    Accomodating staff

    Stayed in July 2022

  • Reviewed: 17 April 2022

    7.0
    Large room, ocean view balcony!
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Need larger bed cover sheet. Only one thin sheet provided and it was small so sleeping 2 people on king size bed hard to keep covered or warm, turned off aircon. Water heater in shower did not work well, barely warmed the water and water pressure was low in shower though good in sink. Only two towels provided in room. Would recommend they add hand towels in addition to bath towels.

    I liked the large size of room and large balconey with table and view of ocean.

    Stayed in April 2022

  • Reviewed: 11 April 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    corkage fee

    the room & accomodations

    Stayed in April 2022

  • Reviewed: 7 March 2022

    8.0
    Good for families
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 10 nights
    • Submitted via mobile

    place could use some upgrades

    surrealistic

    Stayed in March 2022

  • Reviewed: 3 June 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Shore has many seaweeds at the time

    There are balconies at front overlooking the sea and at the back. Bed is comfortable. There is hot shower. Food is good and big serving for the price. Staff is friendy.

    Stayed in May 2021

  • Reviewed: 8 April 2024

    10
    Helpful employess
    • Leisure trip
    • Couple
    • Standard Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    None

    All

    Stayed in April 2024

  • Reviewed: 3 April 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very poor 🚿 . No hot water at all. I was given a different room. But that's ok. But steps leading to the floor is too narrow. Difficult to carry bags so many dogs around the open areas and licking the food plates which aren't collected from the table. The access to the location is very narrow . Driving a car is little difficult

    The staff is welcoming and helpful

    Stayed in March 2024

  • Reviewed: 23 March 2024

    5.0
    STAY AWAY AT ALL COSTS…!!!
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The issue was with the two adjacent properties on either side of my hotel (White Castle Hotel). I checked-in on Monday, March 18th. The first night was absolutely peaceful, tranquil and very relaxing. On the second night (Tuesday, March 19th), on the property next door/adjacent to my hotel was having a “family reunion” of approximately 30-40 people less than 40-meters from my bedroom window. This party lasted only until about midnight, with a beach bonfire, extremely loud karaoke singing, plenty of alcohol consumption and loud voices. I said nothing to my hotel management the next morning, because the previous night of partying next door became somewhat quieted/acceptable around midnight. However, on the third night (Wednesday, March 20th), there was a huge party at the hotel next door. It was a “Corporate Team Building Event” for the employees of a company in Manila. They were playing games, making announcements on a loud public address system, singing karaoke on a professional karaoke machine, drinking alcohol and partying around a large bonfire on the beach. They didn't stop until 2:00 AM. Needless to say, I woke up around 1:30 AM, and I couldn't fall back asleep until after 3:00 AM. And to make matters worse, this Corporate Team Function/Corporate Party”fired-up” their public address system and started singing karaoke on a professional karaoke machine again at 5:55 AM…!!! With little sleep after two nights of partying “neighbors” next door on both sides of my hotel room, I notified the hotel management that I had decided to check out of my room one day early and return to Manila. And even though the Hotel Manager agreed to refund the last/final night, this website (Booking dot Com) refused to honor the refund…!!!

    The entire hotel staff were extremely professional and courteous. The hotel and property was kept immaculate. The room accommodations were perfect.

    Stayed in March 2024

  • Reviewed: 3 January 2024

    5.0
    Not child friendly. Not good for family especially when you have toddler.
    • Leisure trip
    • Family with young children
    • Standard Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    One of the staffs slapped their dog in front of us before getting our order for dinner.

    Nothing much

    Stayed in December 2023

  • Reviewed: 25 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room with Land View
    • Stayed 3 nights

    I was thoroughly impressed with the resort; it takes on the appearance of a castle adorned with captivating art throughout. Its architectural style reminiscent of a Spanish beach house lends a charming touch. The culinary experience was exceptional, thanks to the owner, a renowned chef with a background in 5 stars hotels in Paris and Monaco, who genuinely prioritized delivering outstanding dishes to the guests. The atmosphere is tranquil and delightful, complemented by well-kept, clean rooms. The property's swimming pool, meticulously maintained, enhances the overall allure, providing a rejuvenating escape, especially following a day of exploration or beachside relaxation. The staff deserves commendation for their friendly and attentive service, consistently going above and beyond to ensure guests enjoy a comfortable and pleasant stay.

    Stayed in December 2023

Showing 1 – 25

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