ul. Św. Marka 35, Old Town, 31-024 Kraków, Poland
#441 of 2,913 Holiday rentals in Kraków
Guests' ChoiceBased on 527 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.7
Value for money
9.1
Free WiFi
9.6
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End of dialog contentReviewed: 24 May 2024
Namrata
NetherlandsThe hotel was very clean and well-maintained. The rooms were really comfortable and spacious. The staff were extremely good! A special thanks to Kinga who was highly professional, courteous and super helpful!
Stayed in May 2024
Reviewed: 24 May 2024
Tuukka
FinlandGreat location and room, helpful staff, only dowside I didn’t have more than 12 hours to enjoy it
Stayed in May 2024
Reviewed: 22 May 2024
Wendy
HaitiThe bed was too soft from wear and international TV was limited to news.
Great location in the old town,but away from the crowds; close to the main train station and green space. Reception was happy to answer all of our questions.
Stayed in May 2024
Reviewed: 19 May 2024
Phillip
United KingdomHelpful friendly staff. Great location, brilliant walking distance to major attractions and easy transport connections for those further afield. A modern feel yet still warm and comfortable.
Stayed in April 2024
Reviewed: 17 May 2024
Giovanna
United KingdomNothing
Lovely location, central but quiet
Stayed in May 2024
Reviewed: 14 May 2024
Holly
United KingdomNothing to dislike, would highly recommend.
Great location for exploring different places whilst being quiet enough to rest. Staff were excellent and very friendly. They have a lovely outside garden too which was nice for our morning espressos the staff were kind enough to make us! Access is via private code to get into rooms and main entrance and changes per stay (which we found out when we retrieved our stored bags) so felt very safe too.
Stayed in May 2024
Reviewed: 11 May 2024
George
GreeceI really appreciated the nespresso coffe mashine in my room.
Stayed in April 2024
Reviewed: 2 May 2024
Emma
United Kingdomtruly nothing - art not my cup of tea but appreciate having some that was original and not just a print.
We loved the central location of this accommodation, great beds/linen, pod coffee to get going in the morning and small fridge which is great when travelling.
Stayed in April 2024
Reviewed: 1 May 2024
Emil
AzerbaijanI highly recommend this place. Great location, close to everything. We had very beautiful, clean and comfortable room. And all the staff were polite and respectful.
Stayed in April 2024
Reviewed: 29 April 2024
Martine
NetherlandsWe liked that the hotel has a 24 hour reception (our arrival was at 02.30 in the morning from Lviv) and our room had a kitchenette which we found extremely useful.
Stayed in April 2024
Reviewed: 21 April 2024
Vernice
United KingdomNothing
Spotlessly clean and comfortable bed. The staff were lovely and helpful.
Stayed in April 2024
Reviewed: 12 April 2024
Caroline
IrelandNo breakfast available within the hotel, instead in a restaurant close by
Excellent location, clean, comfortable
Stayed in April 2024
Reviewed: 11 April 2024
Angela
United KingdomI was happy with everything
Beautiful room, great location. Staff all very friendly and helpful.
Stayed in April 2024
Reviewed: 7 April 2024
Ewa
United KingdomWe had two connected rooms. Nice design, super comfy and quiet. And ofcourse - the location is great, espeuif you need to use the railway station.
Stayed in April 2024
Reviewed: 3 April 2024
Igor
LatviaNice location. Pretty property.
Stayed in March 2024
Reviewed: 1 April 2024
Nasser
United KingdomThe hotel is very clean and very close to the main square of Krakow.
Stayed in February 2024
Reviewed: 30 March 2024
Andrea
CanadaIt was a little noisy but it bad. It had a really bad shower and you had to walk to breakfast which was underwhelming.
The staff were very friendly, helpful and professional. The location was super close to the square in old town, surrounded by restaurants and entertainment and public transport.
Stayed in March 2024
Reviewed: 25 March 2024
Michelle
United StatesOnly complaint is I find the pillows are uncomfortable. Everything else was perfection.
This hotel is AMAZING!!!!! So clean, amazing location 5 mins walking to the center, amazing staff, gorgeous rooms stocked with nespresso and tea, soap in bathroom smell amazing. I was in a horrible situation dealing with an emergency and the staff went above and beyond to help me! 100% staying here again.
Stayed in March 2024
Reviewed: 19 March 2024
Yana
UkraineHello! I’m staying in this hotel 4-th time and always happy! Great service! Very clean! Good location in the center. Very helpful staff) always polite and friendly)) They booked a table for dinner, organized an appointment at hairdressers and other)) At reception you can find coffee, snacks and fruit for free.
Stayed in March 2024
Reviewed: 19 March 2024
John
United KingdomThe kitchen area was smaller than I expected, but it was serviceable
The location was excellent, and the rooms were clean . I would recommend this apartment
Stayed in March 2024
Reviewed: 7 March 2024
Katarzyna
United KingdomNothing, everything was lovely !
Lovely staff, very nice hotel furnished to a high standard and perfect location - had a great stay and would highly recommend. Not to mention it’s great value for money ! :)
Stayed in February 2024
Reviewed: 2 March 2024
Anke
BelgiumAfter reading all the reviews I was looking forward to my stay and it dit not dissapoint. Hotel has an amazing location in the old town but is really quiet at night. Rooms are well desingd with a lot of space in the bathroom to put your belongings. And last but not least our room was squicky clean upon arrival, as was the rest of the hotel. Not a dirty spot to be found. We had an amazing stay here.
Stayed in March 2024
Reviewed: 27 February 2024
Vincenzo
ItalyOne think to point out: pillows not much comfortable.
This hotel offers good accommodation with coffee machine and cups, electric kettke for the, little fridge in the room. Superb shower, TV with a range of channel. The hotel has strategic position in Krakow: 10' from major streets and Stare Miasto, historic centre of the city.
Stayed in February 2024
Reviewed: 26 February 2024
Raymond
United StatesOur favorite of the three places we stayed at during our time in Poland. Beautiful lobby. Friendly receptionist staff that went above and beyond. We were able to check in early which was convenient but they do have luggage storage available as well. Room was nice and clean with a refrigerator available. Location was perfect for us as it is about halfway between the train/bus station and old town main square area which are both walkable distance. Also just about a minutes walk to Florianska street. If you plan on using the train/bus frequently for day trips to Auschwitz, salt mine, or for visiting other cities like we did, this is the perfect spot. Our flight also got delayed 24 hours and they were able to add an additional night and were able to make accommodations in order for us to keep the same room rather than having to check out and check in to a new room.
Stayed in February 2024
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