Poor wifi

Location, breakfast, spa

Stayed in March 2024

The parking was 30€, too much! We didn’t reserve it. The pool water was cold, and what I didn’t like is that was mostly visited by old people. Sauna was always full by them. Also, there was no list of the rules in the hotel; we smoked one cigarette in the balcony and they told us it is not allowed (we didn’t know!). We saw some other people smoking on the balcony thus we thought it was ok. However, it turned out to not be ok since that’s a policy in Poland. ¯\_(ツ)_/¯ - We were about to get punished 100€! Thanks to the receptionist they didn’t - she helped us translating from English to Polish since the main managers didn’t know English😢. MAIN MANAGERS!!

The location is very good, the hotel is very clean, breakfast was amazing, it is one of the best breakfasts I‘ve eaten in Europe! I also liked the receptionist who we made check in and check out with. She was amazing, I think her name was Mariana or something with M.

Stayed in October 2023

This review has been hidden because it doesn't meet our guidelines.

we were shocked to pay for ice . we were charger by Lukasz for a glass of ice !

Location , private beach , outdoor and indor pools. Really nice breakfast with lots of options.

Stayed in August 2022

no air conditioning in room!!!!! unacceptable when 30 degrees outside

location, food

Stayed in August 2022

WiFi was not reliable. Loud music from morning till midnight. Room wasn't ready, I had to ask for missing bedding and towels for my kid. Car park cost, 129 zl per night, is twice the market rate in this area. I parked for 60 zl nearby. Modest facilities - no gym, no wet room, no jacuzzi. Outdoor pool not heated, so I haven't seen any guests using it.

The seafront and central location is second to none. Great sea views and sunsets.

Stayed in July 2022

Wi-Fi inside room very poor, small room for 3 people, vacuuming under bed needed, aluminium hot water pot not clean, updated mini bar menu needed, small two person blue cloth seat needs vacuuming. Not enough space for additional mobile twin bed in room.

Indoor swimming pool, Sauna, bathroom shower, daily breakfast, ping pong room, comfortable bed, room service response for necessary items.

Stayed in February 2022

1. The hotel doesn't have a key card holder by the door, which led to my friend locking herself out of her room no less than three times in 2 days. The personnel opened her door with no problems every time, but she was mortified. Not very convenient. 2. The pierogi in a hotel restaurant - better order something else. 3. Spa treatments are expensive - prices aren't any lower than in Berlin. 4. There's a beauty salon on premises but it doesn't belong to the hotel, so it's not possible to book something from beauty procedures on hotel website. Spa treatments belonging to the hotel offer only include massage.

Perfectly clean, great location, comfortable beds. I liked the interior and that there were a lot of options for the kids. Hotel staff was very accommodating and nice. The pool was warm and relaxing, even if not too big. Breakfast was good and even had children's self-service table - appropriate height so that even toddlers could grab the food themselves. Nice touch.

Stayed in January 2022

Breakfast not very varied for people who do not tolerate lactose-free products, cold water in swimming pools.

Beautiful view from the window

Stayed in August 2021

Amazing location and food (a la carte). And great rooms with sea view. The hotel of choice in Miedzyzdroje.

Stayed in May 2021

I was on business travel and for me was the hotel room small and the table was also small, not suitable for work. Also, I never experienced that I would have to show an invoice for paid parking when leaving the hotel car park. And this hotel really is not one of the cheaper ones.

The breakfast was really good. The hotel location is on the coast on the promenade with a view of the sea.

Stayed in May 2021

nothing

Great staff, super friendly and always ready to help you!

Stayed in October 2022

The food was totally not fresh. Multiple hidden costs.

Great location, nice swimming pool, cleanness, beachfront view.

Stayed in September 2022

No bedding mattress in the sofa bed. only a spring mattress so you feel the steel springs all night. We stayed in a suite. it says: free beach-beds, but you still have to go in to the reception and pick up and pay for mattresses for the sun-bed. Chaos to get a sun-bed in the morning: the poor nice staff had to run all the way inside and pick up parasol and mattresses , total madness not to have all the stuff at the beach in the morning , poor staff. I have been traveling around the world and never experienced such an outdated pool. We never dared to use it. The whole pool area is a disaster and not cared for at all My bad: didn’t look carefully at the information when booking: no AC and almost 40 degrees when we were there.

nice location at the (crazy crowded beach) really Nice staff. really nice breakfast .

Stayed in July 2022

Before booking a room in the hotel we called to them and ask if they had available rooms on the west side with a view on the pierce. We were told that they had rooms of those type. We asked what we needed to do to book one of them, and they said that we would need just to write a message when requesting a new reservation. So we did it at once, but when we arrived they put us to the room on the east side with a much worse view in our opinion. We asked about the reason and they told us they they saw our request but they didn't have available rooms of that type. Keeping in mind that we booked a room 2 weeks before arriving, we felt really upset. And it seemed to me that the staff didn't look sorry about it. On the first day we also notified the staff on the reception that we had a broken door handle, it worked, but we were afraid that it could break off. They told us that they would do something. Next day, as the door handle wasn't fixed we asked again about fixing it, and they told that they would call a locksmith. We never heard about the progress on this case, but when we were checking out, our door handle was still broken. We had also problems with the WiFi, our devices were constantly disconnected, so the internet was not stable, and we used our own mobile internet. On the second day, we asked the staff about it, they said that they had never had the problems with the WiFi before, so they would try to do something, probably, reboot the router. I am not sure if they tried to fix it somehow, we tried it several times more but the problem still existed, so we kept using our mobiles. During the check out, I paid for the parking space, and received a printed invoice. While I was trying to double-check the costs, they started serving the next person, though I was still standing near the front desk. I wouldn't pay attention to this, but considering our whole experience at this hotel, it made me feel that the staff didn't care about me at all.

The location is really good, there are a lot of restaurants and cafes around; the hotel has their own place on the beach so you will always find a place to sunbathe. The staff from the cleaning service and the restaurant are very friendly.

Stayed in July 2022

Nice pool, bowling, very nice staff at the reception and in the restaurant, tasty food in the restaurant, tasty breakfast, close to the beach, balcony and a beautiful sea view.

Stayed in June 2022

We book 2 rooms for 4 adults and 2 children but when we arrived the receptionist said it was the price for 4 adults only and if I want extra bed for 2 children I have to pay 25e extra each per day. It was very unfair as I book our stay on booking.com for 6 people! For 4 star hotel breakfast was very poor, every day the same. The pool and kids area was very small and very limited. I don’t think I will ever go back to that hotel!

Nice location, close to the sea.

Stayed in August 2021

-

- location - doesn’t get any better in miedzyzdroje - new Design - Breakfast - big variety - amazing views - complementary water in the room - free beach towels and reclining chairs on the beach for hotel guests - amazing facilities like outdoor pool abs sauna - super friendly and helpful staff, you can see the effort going into that

Stayed in August 2021

The rooms were very small for 2 adults and 1 kid and did not have air conditioner or fans. We went during hot wave in June. One of the elevators was not working, so slowed down transit. The parking lot was full when we got there so had to park on street, so reserve your parking in advance. I would have liked a beach/pool bar to order draft beer instead of the bottle beer. There was construction going on putting in a new deck, so there was added noise that would not have normally been there.

I liked the beach, pool area, the Decor of the place were very nice and staff was nice. I liked that there was a special area reserved for guests and you got the lounge chairs, umbrellas, towels, robes. They keep everything very clean especially in the inside pool area. They had a nice cool water tank to get water when you were thirsty. It was a family friendly atmosphere. Very close to center of town and lots of amenities, food, drink right across the street.

Stayed in June 2021

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Stayed in July 2023

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Stayed in April 2023

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Stayed in August 2022

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Stayed in May 2022

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Stayed in July 2022