The staff don't speak English, it was some times hard to understand what we are asking. The last evening there was no enough food in the hotel's restaurant, we had to find another place for dinner

The pool, sauna, the room was great with the beautiful view

Stayed in January 2024

We were given a room for the handicapped which meant our small children kept pressing the alarm buttons and our shower head was at 160 cm height which was annoying. The shower was not separated by anything therefore an anti slip mat is essential - I slipped and severely bruised my finger due to this. I reported it to reception and asked for medical assistance but was coolly waved away. Also I didn't appreciate the parking fee of 30 PLN/day which I was informed applied only to booking.com customers - a bit annoying. The location was a bit out of the way - a good drive was needed to get anywhere.

Lovely roomy hotel with superb breakfast. Swimming pool and wellness center was a huge added bonus. Our dog was half price dus to its small size. For two evenings a week there was fabulous animation for small children which was greatly appreciated. The hotel restaurant served very tasty food and the service there was lovely.

Stayed in July 2023

Staff at the reception does not speak english. Pool area looks a bit worn out.

Spacious rooms, tasty breakfast, hotel is situated in a very calm area.Good value for your money.

Stayed in August 2023

poor breakfast and the staff was not specially nice. i was Third time in this hotel and I first time i had to pay extra for the parking and the room was incredibly small.

location is nice and the hotel is generally nice

Stayed in July 2023

I liked everything, just a shame about the spa, my partner wanted to use it, but couldn’t as the member of staff was busy.

location, excellent Mountain View.

Stayed in January 2023

The toaster didn't work all the time. But that's all. We had no feather comments.

Every morning we had a very nice and delicious buffet breakfast. You could choose between different kind of breads, even gluten free if you asked for that, yoghurts, juices, eggs, sausages, quiches, coffee etc.

Stayed in December 2022

Reception was below hotel standart. From dress-style of receptionist to mess on table (some list of papers everywhere), to small chaos, …chance to improve 👍

Nice hotel, new modern, clean, …

Stayed in December 2022

A sofa was with old dirty spots. Extremely bad coffee during the breakfast (all two mornings as we have stayed). There isn't a towel heater in the bathrooms, so we couldn't dry our swimming suits and towels after their usage.

Good and nice location, all around mountains. Great that we could stay with a dog with no additional fee and got a free big parking as well. Big, normal room and comfortable bathroom. Very silent location. A swimming pool area was simple, but cozy and warm with not a bright light - was possible to relax. There is no hot tub, so it's very great that water was not so cold (~31 degrees) in the swimming pool. Good size of it. I also remember a big assortment of different cheese in the breakfast.

Stayed in November 2022

Small pool area, no possibility to get any drink at the pool.

Stayed in August 2022

The bathroom has no ventilation, how can it be?

Nice swimming pool operating from 8 a.m. to 10 p.m. Ample parking lot. This hotel is certainly NOT located in Szczyrk. Who wrote the description? It didn't matter for this stay, but in winter people might get upset, there are no winter sport facilities and it takes (in winter) an hour to get to facilities in Szczyrk. Improve!

Stayed in August 2022

With the exception of reception staff, the hotel is nice with very good service

Stayed in August 2022

Difficult to go around with stroller inside the building as some areas were reachable only by stairs The room intelligence system which controls AC and other stuff was very luminous and annoying during the night

Nice location in the mountains surrounded by trees, beautiful room, spacious balcony, comfy beds. Nice room with games for kids and very good breakfast. The internal restaurant was a bit pricey but offered a nice variety of good quality meals

Stayed in August 2022

Shower drain was blocked.

New, clean rooms, great location and views. Really good restaurant. Decent prices. Rooms sound proofed really well.

Stayed in July 2022

Super clean, neatly designed, perfectly located.

Stayed in June 2022

Opening time of swimming pool from 8 a.m. It is to be since 6 a.m. like in other chain hotels (Golden Tulip is one of them)

Splendid breakfast. Swimming pool and sauna quite nice, but overcrowded in the evening. Perfect cuisine in bar/restaurant, prompt service.

Stayed in February 2022

I wish to have room with a better view.

Food at this property was incredibly good. A huge selection of delicious thanks.

Stayed in February 2022

Clean, modern and comfortably big suite room, large bathroom, good breakfast, nice pool, free parking, reasonable price

Stayed in January 2022

Gd wellness area, pool, gym and sauna. Pool has no dedicated children area/water play equipment. Very friendly staff.

Stayed in January 2022

- no way to avoid stairs - a bit difficult with trolley - keys to swimming pool locker at main reception but should be at spa reception - above are very small hints to improve but generally all was wonderful

-warm water in swimming pool - big, clean and comfortable rooms - delicious food in restaurant - spa service on a high level - friendly and helpful service - calm location

Stayed in January 2022

N/A

Surrounding, close to nature. Pool, restaurant and bar. Breakfast choices. Staff were helpful and friendly.

Stayed in January 2022

missed a jacuzzi & steam sauna, such a huge facility has a space for it :)

great location & views from the rooms, good restaurant, with great breakfasts and dinners, all modern and new

Stayed in December 2021

Clean, Modern and Nice place. Near to mountains.

Stayed in August 2021

The restaurant closing early and there is nothing to eat. There pool is basic, no Jacuzzi, the sauna is very small.

Breakfast is very very good. The best we ever had. Žr

Stayed in August 2021

Swimming pool, food and room were really good and better than I expected. Staff do their best during these complicated times and it was appreciable. I would recommend this place if you are looking for calm and mountains.

Stayed in June 2021