Nothing we didn’t like

Super location. Friendly staff. Good breakfast choice. Comfy bed and ultra clean room/ bathroom.

Stayed in April 2024

Amazing location

Stayed in April 2024

Pillow to soft like marsh mellows,waking constantly to rearrange it. Tv had hardly any channels,missing 1 to 15 had to watch bbc news or euro news.

Location less than 1 minute walk from the old town location.

Stayed in April 2024

Great location in the heart of Kraków’s Old Town. Friendly and helpful staff. Good breakfast offering. So

Stayed in April 2024

N/A

Good size comfortable room, nicely kept. Ideal location for the main square and tram stops and breakfast was very good. Very happy to stay there again

Stayed in April 2024

Wifi was not fast. My window looked at the main walking street and therefore my room was a bit noisy. Bathroom felt like a bit narrow, especially when I had to sit. On the street there were some girls, who maybe wanted to scam tourist. Always be aware and careful (not only in Poland)!

It was close to the main train station. Maybe 4 stops by tram, but I was walking 10-12 minutes. Half minute from the main square, 7-8 minutes from the Castle and the river. Million pubs, restaurants in the neighbourhood, grocery stores in front of the hotel. Comfy bed. Friendly and helpful staff (Agnieszka was one of them).

Stayed in April 2024

Had a great time. Perfect location. Lovely friendly staff. They kindly made me breakfast to take with me the day my tour left early. The staff were always willing to help. Perfect location. I would totally recommend.

Stayed in March 2024

Beautiful little hotel right in the middle of the old town.

Stayed in April 2024

Excellent location right in the old town! The room was very big and comfortable

Stayed in March 2024

The location is fantastic, right by the main square! The room was comfortable and clean as well as the bathroom, which had excellent hot water and pressure. Staff were very helpful and offered suggestions of where to eat, although there is plenty around to pick from. It's great to have 24/7 reception and water.

Stayed in April 2024

Nothing

Clean room, kind and accurate staff, excellent location

Stayed in April 2024

I thought that the shower gel and the hand dispenser soap was a little watery and didn't really smell of anything. Previously in another hotel we had little bottles of showergel and hand soap. We also didn't get any milk which we got in another hotel. I thought that the fridge was very small ( again comparing to another hotel )

The room was light and airy and I found that it was big enough for what we needed. It was in a great location, I have stayed in Krakow before so was comparing you with another hotel we stayed at in the area as we liked that location. We didn't use the breakfast this time as we were busy doing other things. The staff were always really friendly and on the last day because of it being Easter, we decided to book a taxi ( normally we do the train but there was even problems with the trains coming and we caught a bus ) as the train service was every hour being the holidays. The staff were brilliant and our taxi arrived as booked and they told us the price too so we knew what to expect.

Stayed in March 2024

The guy at reception wasn’t very friendly.

Great location, very clean and noiseless.

Stayed in March 2024

Very clean with very helpful and polite staff 5*

Stayed in March 2024

Small things really , but as an individual guest I didn't tend to stay out late so things like watching TV would have been helpful but that was in Polish , the other little thing was the tea/coffee facilities , for me no milk at all and not enough creamer was provided so really only being able to make 1 cup or buy milk

I really liked the location of the hotel , being so close to Market Square with so many restaurants and cafes to choose from

Stayed in March 2024

Everything

It is the friendliest hotel an best in Krakow

Stayed in March 2024

Nil

Fantastic hotel. Location couldn’t be better. Staff were incredibly friendly and helpful. The room was lovely and clean. Great value for money.

Stayed in March 2024

Expensive and poor breakfast, poor quality superior room.

Exceptional front desk service, perfect location, very comfortable bed, excellent bathroom.

Stayed in March 2024

No soundproof rooms, you can hear everything from the hall and the other room.

Location is the most amazing, room size, very very clean

Stayed in March 2024

Noise at night with the window open onto the street. Would choose a courtyard view if returning.

Good location and smart

Stayed in March 2024

Only slight negative is shower could be hotter.

Loved the location. Spotlessly clean. Very comfortable room. Very good value for money. Would definitely return here to this hotel.

Stayed in March 2024

nothing in particular

location, comfortable bed, nice bathroom

Stayed in February 2024

Small suggestion- soap system not working well. Would recommend to find more effective distributor, half of what was thrown out was too much, getting wasted. No other suggestions to change anything.

Great location, very friendly staff, good breakfast and reasonable price

Stayed in March 2024

the staff are very helpful and the rooms are very good

the hotel is much better than I imagined, it is very central, close to absolutely everything, it surprised me

Stayed in March 2024