Beds were not very comfortable, toilets were small, not modern

Location, staff behavior, accommodating the requests

Stayed in June 2024

The quality of the mattress was not good. Also would be nice to have a refrigerator in the room.

Perfect location, in the city center, a few steps from the main street, but very calm. Very good breakfast and friendly staff. Different food and price restaurants are just nearby.

Stayed in May 2024

I don't like toilet because it's not attached.must go outside for toilet

Neat and clean.all staff Good communication with gest

Stayed in May 2024

Old furniture.

Clean place. Very nice receptionist. Good communication a few days before. I could keep my car in carpark before check in and after check out which was great!

Stayed in September 2023

Doors and floors in some places need replacing.

Room was spacious, with a nice view to the mountains.

Stayed in August 2023

I love the atmosphere in the hotel. It's super creepy in the hallways when you go to the bathroom outside your room. Old furniture but I like it. Right in the main street. Private parking. Loved it.

Stayed in May 2023

The beds for a double room are extremely thin. The room was a tight squeeze for two people. This was the only problem I found sharing a room with my dad. The coffee in the morning was extremely bitter but bareable.

I loved how close it was to the town (literally on the road). The free breakfast in the morning was absolutely lovely. The building itself is absolutely beautiful and the staff were all extremely helpful when needed. The free parking and no use of an underground parking.

Stayed in May 2023

Great location, authentic, very clean

Stayed in February 2023

No sound proofing at all. My room was next to stairs and I heard basically each step. Moreover there was some company living in several rooms nearby -they were running to and from each others room like every 5 minutes until late at night. I could not fall asleep though I was veeery tired after the long walk/hiking. Instant coffee for breakfast Not very comfy bed Rooms need some renovation No kettle/tea coffee in the room

The location of the hotel: just in the middle of the main touristic street (not sure though if it is a plus of you are going to ski). Good breakfast except the instant coffee. Big balcony with a Mountain View

Stayed in December 2022

Coffee at breakfast would have been good.

Rooms were comfortable, nice bed and good shower. Right at the start of the pedestrian area made it a great location and parking was a bonus. It was out of season so it appeared that there was only us and another couple onsite so it felt a bit strange. Breakfast was good but no coffee! There was a kettle in the room but nothing else to go with it like cups, tea or coffee but there was a fridge.

Stayed in September 2022

Shower system not good

location is perfect, Breakfast good as well, Room was bit small.staff are very friendly.

Stayed in August 2022

Rooms are old and need renovation.

Amazing breakfast! Very good location. Free parking slot.

Stayed in March 2022

It would have been amazing to have a kettle in the room so we could have some hot tea after a long day on the slopes! One evening, the staff did make us a pot of tea (which was a life saver!!) but on the other day we arrived back at the hotel too late and reception was already closed.

Great breakfast every morning. Staff were very friendly and helpful. Hotel location is perfect if you're interested in trying the amazing restaurants on Krupówki street, and it's within walking distance to Gubałówka, which always provides incredible views.

Stayed in January 2022

My room was just next to the stairway and the door is not isolated properly. There's quite a big gap on the bottom so you hear every other guest using the stairway and maybe talking. Or other doors being closed. I'm usually not that sensitive but the noise was a bit too much for me. There should be done something about the door. And the interior, especially the bath was a bit worn-out, but but dirty.

The location is really good. It's in the main pedestrian street of Zakopane where everything happens. The free parking space on the premises of the hotel are a very good option for people arriving by car.

Stayed in January 2022

Location and breakfast

Stayed in December 2021

The furniture was a little bit older and the staff at the reception didn’t speak english well (but somehow we understanded each other).

The hotel is located at the center, we have a parking place, the room was comfortable and the breakfast was good.

Stayed in November 2021

noises made by other customers could be heard at night (doors could be sound proved better). floor very squeaky.

great location, very good breakfast, friendly staff, parking.

Stayed in October 2021

Room could have been better equipped. We had a terrace with an awesome view but only 2 plastic hairs were put outside. Maybe a little table and nicer chairs would have great.

Location is very good, close to everything in the center, room has a nice view over the mountains. Breakfast was very delicious with great variety of options.

Stayed in August 2021

Room needs renovation (old furniture), very thin walls. Pictures are different from reality

Good breakfast and location. Friendly and very helpful staff!

Stayed in August 2021

Perfect 👌 location

Stayed in April 2024

Everything is fine, but if they can understand and talk more with English language it's better

The hotel is in the best street, and they helped you with everything you asked.

Stayed in April 2024

It’s not as beautiful and comfortable as we see in the pictures. I'd not call it a Resort. It's a very simple hotel. Do not expect too much.

The location, staff and breakfast!

Stayed in March 2024

Could do with better lighting outside,

Location

Stayed in March 2024

Place cries for renovation - some interior elements were broken like toilet seats, towel hooks, windows. There were no activities for kids. Rooms were not ventilated and smelly. Paintjob and interior are from 80s or early 90s. Water temperature in shower is imposible to adjust - if somenone in other rooms are using water, then your shower gets too hot or too cold. Imposible to use on normal hours especialy with kids.

Great location, very good breakfast and free parking in the middle of city. Helpful staff.

Stayed in July 2023