ul. Leśna 1, 33-380 Krynica Zdrój, Poland
#12 of 40 hotels in Krynica Zdrój
Guests' ChoiceBased on 15 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
9.1
Value for money
8.2
Free WiFi
8.9
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Showing 1 – 15
Reviewed: 16 November 2023
Jerzy
PolandAll fine.
Good infrastructure, superb SPA area, saunas, swimming pool and gym available. Comfortable room, good choice on breakfast
Stayed in October 2023
Reviewed: 28 January 2023
László
HungaryNothing.
Everything.
Stayed in January 2023
Reviewed: 28 September 2021
Mustafa
Polandduring breakfast, unfortunately I have been asked 3 times for my room number. I felt that I was an outsider :( even though break fast was good and tasty. Also, during checking in there was kind of communication problem. Officer at the desk was helpful but English level was low. Comparing to the city, his English was OK, but from Mercure standard I was expected more. Even though he was helpful,
Location of the hotel is very close to city center, easy to reach to main square on foot. Under ground parking available, with additional fee but helpful. SPA services were exceptional. large area, and relaxing. Officers were helpful to arrange a massage for me. Definitely recommended to use SPA services,
Stayed in September 2021
Reviewed: 29 December 2022
Jan
SlovakiaBooking a room for a family is not a good idea. We got double bed ( very comfortable ) and a sofa for 2. Sofa was 1 m wide, it could accomodate ma 15 year old son . After asking at reception we were told sofa is OK for 2 children. It is definitely not. Finaly we got one extra bed, but then no more space left in the room even for walking. If I had known this in time of booking I would not do it.
Staff from Bali is very kind, smiling, helpful all the time. Cannot tell the same about receptionist.
Stayed in December 2022
Reviewed: 6 October 2021
Jarosław
PolandCould have been cleaner and cheaper for available standard and very basic and cold breakfast.
Location, room size.
Stayed in October 2021
Reviewed: 23 August 2021
Richard
United StatesStaff is just not friendly and not accommodating at all. I don’t want anybody to go out there way, but being friendly and simple good morning with a smile does go a long way. It is really NOT worth a price. The staff should be train in customer service for sure….
It was clean and room was specious.
Stayed in August 2021
Reviewed: 6 January 2023
Anonymous
United Kingdomlocation , standard, staff 👍🏻
Stayed in January 2023
Reviewed: 15 December 2022
Simon
SlovakiaThere are no comments available for this review
Stayed in December 2022
Reviewed: 13 May 2022
Anna
PolandThere are no comments available for this review
Stayed in March 2022
Reviewed: 27 March 2022
Joanna
PolandThere are no comments available for this review
Stayed in March 2022
Reviewed: 19 February 2022
Yauheni
PolandThere are no comments available for this review
Stayed in February 2022
Reviewed: 31 July 2021
Kaia-liisa
EstoniaThere are no comments available for this review
Stayed in July 2021
Reviewed: 25 July 2021
Ireneusz
PolandThere are no comments available for this review
Stayed in July 2021
Reviewed: 25 July 2023
Szatan667
PolandThere are no comments available for this review
Stayed in July 2023
Showing 1 – 15
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