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Reviews of Bisengototo Homestay

Rua Morais Soares 61 - 1ºDrt, Penha de Franca, 1900-342 Lisbon, Portugal

#429 of 483 B&Bs and Inns in Lisbon

Guests' Choice

Review score

Based on 61 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    7.8

  • Facilities

    6.1

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 October 2023

    5.0
    Ana is nice, I think they need prioritize cleaning the common spaces like the bathroom
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 8 nights

    the bathrooms need to be cleaned on the regular bases!!! Host needs to make guess aware bout the hot water getting turned off

    the rooms were clean plus they had AC

    Stayed in October 2023

  • Reviewed: 28 August 2023

    6.0
    you are basically staying in someones house, with all their stuff in the bathrooms
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    the owner kept walking in when we arrived, the beda were being built when we checked in so we had to wait in a different room

    rooms were clean

    Stayed in July 2023

  • Reviewed: 12 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    If you want peace and quiet and luxury, this isn't the place for you. If you mostly want a place to sleep and shower, than this is fine!

    Having an airco was a lifesaver.

    Stayed in June 2023

  • Reviewed: 1 March 2023

    6.0
    good value for location but not pleasant. great host.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    the kitchen has a strong smell that goes all over the place. The door should be closed when someone’s using it or even after. both shower rooms should have a door so it doesn’t get wet all over the bathroom’s floor. our room has no curtains. we didn’t understand that. you can easily hear others in their rooms.

    the location made it easy. hot shower. Anna is really nice. she takes care of the place. and the price was ok.

    Stayed in February 2023

  • Reviewed: 7 February 2023

    7.0
    In general was okay, I can recommend it.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Location is a bit too far from old town. It could be cleaner. There is not a lot of space in the rooms.

    Kitchen is well equipped. There are electric heaters in the rooms.

    Stayed in December 2022

  • Reviewed: 11 November 2022

    6.0
    Not Impressed
    • Leisure trip
    • Solo traveller
    • Family Room with Shared Bathroom
    • Stayed 3 nights

    This was about the most basic of hostel I had stayed in. The unit was very dirty at check-in time, but was somewhat better after waiting an hour to clean. The washroom was far from nice and there was no hot water during our stay due to construction. The kitchen was a mess and I wouldn't use any item in there without cleaning it myself first. The guy at the front desk was about as lazy as any staff could ever be. Not recommended, but you get what you pay for. Cheap price = cheap stay

    Location was good.

    Stayed in October 2022

  • Reviewed: 22 September 2022

    6.0
    It was fine for the money we paid for it
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It wasn’t very clean, house smelt a bit weird and it was very noisy

    It was cheap

    Stayed in September 2022

  • Reviewed: 14 July 2022

    5.0
    disappointed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the room was very different than in the photo, the AC was broken, I told this immediately the first day and repeated asking every day, no action was done. my brother showed me blood stains on his bed sheets. the wc/bath were big enough but shared with a lot of people, the locks were bad and the airflow kept making hisses and noises. we had to let the window open not to die and the road is very loud. if I knew all of this I would have choosen something better

    location, walking distance from the centre

    Stayed in July 2022

  • Reviewed: 11 July 2022

    6.0
    Get what you pay for
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't get a towel to shower with and never saw staff again to ask for a towel. Place was quite noisy at night. Smells like damp. Get what you pay for.

    Stayed in July 2022

  • Reviewed: 17 June 2022

    5.0
    Normal. I agreed as an adventure, but I wouldn’t want to go back. Culturally too foreign to me.
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    The hostess is only available by phone. The intercom does not work. Not very clean. Very very noisy. We were given a different room than we booked.

    Place near the metro stop. Authentic staircase of an old house. Near the flat is a nice caffe.

    Stayed in June 2022

  • Reviewed: 25 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Shower flooded, bathroom was dirty, ran out of toilet paper so we bought my own, and the door had been locked with a chain so when we tried to return at 2 AM it was a struggle but the host answered in less than 5 minutes.

    Got to check in early. Host was very helpful. Good location.

    Stayed in May 2022

  • Reviewed: 21 March 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    Unfortunately, it is a very dirty place, the kitchen is unusable and the bathroom has mold everywhere. The room should be painted again and it smelled like cigarettes (there was an ashtray full of cigarettes on the balcony).

    The location is quite good and the building itself has a beautiful and clean staircase. The structure of the hostel is ok. It has the potential to be a good hostel but it is neglected. It needs repainting, getting rid of the mold, and regular cleaning, that's all.

    Stayed in March 2022

  • Reviewed: 30 January 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room looked a lot inferior than in the photos. Dirty walls and kitchen despite the willingness of the employees.

    The lady of the evening shift shift was lovely. Pleasant, welcoming, kind and humane.

    Stayed in January 2022

  • Reviewed: 12 January 2022

    6.0
    For a short overnight stay without frills
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    There was a little dirty renovation in the room, not a very pleasant smell in the house and a rather hard bed

    Excellent polite staff, excellent booking conditions, hospitality and good nature. It's good just for a few nights.

    Stayed in January 2022

  • Reviewed: 21 November 2021

    5.0
    Very nice host but the property is disappointingly dirty
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Both bathroom were filthy. There was mold all over. the toilet always runs out. there were problems with towels although the Lady solved it by buying new ones the next day.

    The host is a very nice lady. Very respectful and helpful always willing to help. The room was fairly clean. important was that the sheets were clean.

    Stayed in November 2021

  • Reviewed: 17 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilets were not super clean and both toilets run out of toilet paper several times during my stay

    Location and price

    Stayed in October 2021

  • Reviewed: 14 November 2023

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    No hot water Weak Wi-Fi signal in the room Dirty bathrooms

    Location Towels Fridge in the room

    Stayed in November 2023

  • Reviewed: 1 November 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Kitchen and toilets are very, very filthy. The trash bin in toilet hasn't been emptied once, during our stay. There wasn't hot water at all. The bed slats were falling off the bed. Extremely unpleasant stay.

    The location is excellent, the building has its charm. Getting in with code and key was easy.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    1.0
    Never again. If you can afford to pay few bucks more for another property, do it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The property lacked of cleanliness. Towels were supposed to be provided but they were not, when texted the management about it they did not even bother to reply. The bedsheets were stained and the room overall was stuffy and dusty. There was not hot water and did not seem to be a problem for the management as there was a sign stating that the boiler was not working and not to try connect it. By the kitchen there is a sign saying not to cook.

    The location is central

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Great facilities and lovely staff. Big room with comfy beds

    Stayed in October 2023

  • Reviewed: 30 September 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold water in the bathroom, we had to take a shower in such conditions. Both the bathrooms and the room need immediate cleaning and renovation. I Hope there were no parasities or worms. They even didn't give us any towels, we must have used ours. I definitely don't recommend this hostel.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Better than what the reviews are implying
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very comfortable and the staff was super flexible with us when we arrived earlier than expected. Some reviews are saying the place is dirty but we found it was cleaned every day and kept rather clean. The location is very easy to reach with a bus stop a few feets away.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    This was probably my worst booking experience ever. We reserved a room with balcony, which was nothing like the pictures. It was small with an extra bunk bed which take almost all the space in the room, the balcony was small and you couldn't even stand on it because there were an AC and a radiator. The place was dirty, they didn't even bother to empty the trash bin, the bed sheets were dirty full of hair. There were two bathrooms and for our 6 day stay no matter the hour there were no warm water, we were literally freezing while taking the shower, they didn't bother cleaning it, there was always a bad smell and floor full of hair and water.

    Good metro connection and the host was kind.

    Stayed in July 2023

  • Reviewed: 29 August 2023

    1.0
    Terrible, durty, uncomfortable, trick
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Room not clean, there was hair, sand and leftovers of the précédent people. The hoste people were not nice. No hot water. No working stoves. Lots of weird people and crack heads in the corner. Dirty city. Plus we didn’t have the room we asked for. No personnal kitchen.

    Nothing

    Stayed in August 2023

Showing 1 – 25

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