Rua Carvalho Araujo 39, 9500-040 Ponta Delgada, Portugal
#26 of 51 hotels in Ponta Delgada
Guests' ChoiceBased on 782 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.5
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 29 May 2024
Rebecca
United KingdomBreakfast, while well cooked, was very limited. Hardly any fruit and vegetables.
The hotel is in a fascinating old building. The staff are extremely friendly and helpful, especially when helping residents to negotiate the underground car park. The rooms are large and very nicely designed. The bathrooms are excellent. The beds and pillows are very comfortable.
Stayed in May 2024
Reviewed: 27 May 2024
Sergejs
LatviaFrom day one communication with staff was excellent. Specially when we arrived one day earlier.
Stayed in April 2024
Reviewed: 27 May 2024
Lisa
CanadaPrice was double the price in Terceira for similar accommodation and Collagio had less amenities. Funny smell in hallway and rooms. Needs air fresheners
Liked the architecture
Stayed in May 2024
Reviewed: 26 May 2024
Josué
SpainKindness of the staff, location of the hotel, facilites...
Stayed in May 2024
Reviewed: 24 May 2024
Yvette
United StatesExcellent breakfast! Excellent location ! Walking distance from everything. Very good Japanese restaurant inside the hotel , very handy.
Stayed in May 2024
Reviewed: 22 May 2024
Mikołaj
Polandn/a
Good breakfast, very helpful staff (we arrived during a very important religious holiday and the staff helped us a lot with getting to the airport). Very nice outdoor swimming pool in the center of the hotel. The biggest advantage - great location, all of Ponta Delgada within walking distance. I would highly recommend!
Stayed in May 2024
Reviewed: 20 May 2024
Florin
DenmarkExcellent location
Stayed in May 2024
Reviewed: 19 May 2024
Karine
United StatesThe staff is very helpful. Great location. Very good breakfast.
Stayed in April 2024
Reviewed: 19 May 2024
Dean
United StatesNothing
Beautiful. Comfortable. Beautiful pool and sitting area. Great location. Staff excellent.
Stayed in May 2024
Reviewed: 13 May 2024
Sandra
CanadaIt’s hard to find anything bad!
Elegant, spacious, old building with modern renovation. Clean. Comfortable and very quiet. Nice restaurant with good breakfast of fruit, yoghurt, bacon and eggs, cheese and cold cuts, breads, cereals, juice and coffee. Plenty of hot water, air conditioning and great windows. Elevators and staff help with luggage. Parking on premises was safe and convenient. Staff always helpful and kind.
Stayed in May 2024
Reviewed: 10 May 2024
Mike
United KingdomPillows could have been firmer - far to small & soft
Location and friendly staff
Stayed in May 2024
Reviewed: 8 May 2024
Joao
CanadaNo complaints
Very good
Stayed in May 2024
Reviewed: 7 May 2024
Guna
LatviaPersonal was super friendly and helped with everything needed. There was no problem to get a lunch packet because we had to leave early. The restaurant serves amazing food and all in all you get a warm feeling while staying in this hotel.
Stayed in May 2024
Reviewed: 5 May 2024
Kristine
United StatesNothing
Good location in a quiet area
Stayed in May 2024
Reviewed: 5 May 2024
Maarten
Czech RepublicStaff at breakfast were angry and also at breakfast there was rowdy loud music. For water at breakfast we had to pay (a small amount) which was a bit strange.
The hotel is a pleasant building in a quiet street. The place is roomy the rooms are adequate the beds a bit small. Staff at the reception were very pleasant and helpful. Breakfast was excellent but…
Stayed in May 2024
Reviewed: 4 May 2024
Sienna
United StatesClean excellent location
Stayed in May 2024
Reviewed: 24 April 2024
Sara
PortugalBreakfast could have been more varied.
Room was huge and very comfortable. The staff was also very friendly
Stayed in April 2024
Reviewed: 21 April 2024
Kim
FinlandBathroom a bit old fashioned
Tidy room, delicious breakfast, friendly personal.
Stayed in March 2024
Reviewed: 20 April 2024
John
United StatesNo notes! 😀
Everything. The hotel was super charming. Staff were friendly and helpful. Rooms were super comfy. Thanks so much! Wouldn’t change a thing.
Stayed in April 2024
Reviewed: 19 April 2024
Barbara
Canadawould have preferred 1 double or queen bed compared to 2 singles. shower water pressure could have been better.
great breakfast provided. room spacious and comfortable, with ample storage and seating. bathroom spacious and clean. Nice windows in room. very clean.
Stayed in April 2024
Reviewed: 18 April 2024
Patrick
United KingdomSwimming pool
Very well located, excellent front desk staff, good room, very clean and comfortable. Breakfast was good with a good selection of continental and cooked breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Adriana
United StatesNA
Great location on this island paradise. Awesome breakfast. Helpful staff. Great facilities. I’ll come back when it is a bit warmer to use that beautiful pool!
Stayed in April 2024
Reviewed: 17 April 2024
Sara
CanadaI felt the beds were too hard and I had a sore back from them. A few minor details of maintenance in the room. broken toilet seat cover and toilet paper dispenser needed to be tightened on wall.
The building location and decor was great! The staff were so friendly and helpful. Modern decor with historic features of basalt which the region is known for.
Stayed in April 2024
Reviewed: 16 April 2024
Susanne
CanadaEverything met or exceeded my expectations.
The location was fantastic in downtown Ponta Delgada. Bianca at the front desk was super-helpful. The room was comfortable and at a good price point. It was great to have parking in the building, and the car elevator was an interesting experience.
Stayed in March 2024
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