Quinta do Paço de Cidadelhe, 5040-154 Mesão Frio, Portugal
#21 of 23 hotels in Mesão Frio
Guests' ChoiceBased on 130 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.5
Staff
8.9
Value for money
8.2
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End of dialog contentReviewed: 4 May 2024
Canario
CanadaRooms we stayed in showed a little wear and tear and needed more detail regarding requirements for swim caps and slippers in pool and sauna areas
Beautiful views overlooking the Douro, modern style rooms and great facilities such as pool, Turkish steam room, sauna and hot tube. Loved the atmosphere and style of the hotel as well as the connection with the winery.
Stayed in April 2024
Reviewed: 26 October 2023
Benoit
FranceThe restaurant is too expensive for the value and we did not get explanation (but also did not asked for) on how it was billed (no carte as such but a full package. In the rooms located in the old building the bath tube is directly located in the room with no separation.
Well located in a quiet vineyard surrounding the building mix with class old and new facilities
Stayed in October 2023
Reviewed: 1 October 2023
Teresa
CanadaGoogle Maps failed us. It was very hard for us to get there. The narrow roads and fast drivers were intimidating. There was no where to go unless you drove… the pretty little town right beside the resort didn’t even have a coffee shop.
The views were beautiful and we loved walking through a vineyard. The food was delicious. It was relaxing.
Stayed in September 2023
Reviewed: 30 September 2023
Russell
United StatesBreakfast was plentiful. The location was stunning!
Stayed in September 2023
Reviewed: 16 September 2023
Jose
United KingdomO pequeno almoço não está ao nível do hotel .
Stayed in August 2023
Reviewed: 9 September 2023
Cristiana
PortugalThe room was amazing.
Stayed in September 2023
Reviewed: 27 August 2023
Sue
CanadaThe location of the shower/bathtub and the pool wasn’t working the first day. Indoor pool required bathing caps and we were not aware or offered any free of charge as the outdoor pool was not available as advertised.
Location, mountain view.
Stayed in August 2023
Reviewed: 22 August 2023
Ana
SpainPool with an estrange color. Food was exceptional Cleanliness was really remarkable
Stayed in August 2023
Reviewed: 30 July 2023
Ricardo
PortugalThe level of cleanliness was not up to par during my stay at the hotel. I found the breakfast disappointing and the Turkish bath and sauna were not very impressive. In my opinion, this hotel would be more fitting for a 4-star rating rather than a 5-star.
This hotel is a pleasant spot to relax and take in the scenery.
Stayed in July 2023
Reviewed: 24 July 2023
Joao
PortugalNot a 5-star hotel. More like 4-star. A few minor details were missing to be a 5-star. Nothing annoying, but the small flaws can’t happen at a 5-star.
Beautiful location and surroundings. Great for couples and romantic getaways. Breakfast was good.
Stayed in July 2023
Reviewed: 24 June 2023
Andre
United KingdomNothing!
Douro Scala is a great hotel to escape for a couple's weekend! Quiet location, great views, lovely pool area and the food was amazing! Highly recommend to recharge and enjoy a few days as a couple!
Stayed in May 2023
Reviewed: 18 December 2022
Johann
South AfricaBreakfast very average.
The room was clean and reasonable size.
Stayed in December 2022
Reviewed: 18 October 2022
Chen
IsraelThe friendly staff were great, nice breakfast and mostly the incredible views! We also enjoyed the heated indoor pool and walking around the vineyard
Stayed in October 2022
Reviewed: 16 October 2022
Jay
United StatesRoom was far from reception (five sets of stairs or two elevators and two long halls). Could have used a trolley for luggage or someone to help carry it.
Beautiful property, well kept with exceptional grounds and views. Great breakfast included with room, and restaurant for dinner was a nice option which we took advantage of when too tired to travel to town. Beautiful big pool.
Stayed in October 2022
Reviewed: 21 September 2022
Gordon
CanadaEverything had a strong smell of perfume, such that sleeping and relaxing was a challenge
Beautiful scenery and a charming set of buildings
Stayed in September 2022
Reviewed: 4 September 2022
Stéphanie
FranceTudo top do check in ao check out!
Stayed in August 2022
Reviewed: 19 August 2022
Neville
United Kingdomrestaurant staff could have been a bit friendlier
location, views and food
Stayed in August 2022
Reviewed: 16 August 2022
Stacey
PortugalThere seemed to be different menus for different people. We also were not greeted at reception and no information was given. The hotel is clean but it could do with a clean in the fridges etc.
Really liked the pool, welcome drink and the hotel itself is beautiful. The hotel is very relaxing and the rooms are really lovely.
Stayed in August 2022
Reviewed: 4 August 2022
Christopher
Denmarkyou can clearly see that it needs a bit of work - some paint, new bed frames, etc. It is clearly a bit old.
The hotel was very nice with an amazing view!
Stayed in July 2022
Reviewed: 30 July 2022
Hugo
NorwayThere were not enough chairs in the swimming pool for everyone.
Great location for relaxing.
Stayed in July 2022
Reviewed: 24 July 2022
Tomas
Francevery modern and clean rooms. pool was great and not too full. great view on the Mountain View rooms
Stayed in July 2022
Reviewed: 16 June 2022
Marco
PortugalThe access road it’s very difficult and degraded
Stayed in June 2022
Reviewed: 27 May 2022
Margaret
IrelandBed room very dated tiles missing on shower floor .one bottle of water for 2 days .
The staff in the restaurant both morning and especially evening time were brilliant.The food was really good too.
Stayed in May 2022
Reviewed: 27 May 2022
Nuno
AustriaStaff was not really friendly and the facilities are a bit old - a refurbishment would be worth an investment
Good value for money, food was tasty and great location
Stayed in April 2022
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