Av.1 De Maio, 9360-209 Ponta do Sol, Portugal
#6 of 6 hotels in Ponta do Sol
Guests' ChoiceBased on 276 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.0
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 1 June 2024
Marta
Czech Republicdark breakfast area, a bit noisy ventilation and not good isolated bathrooms- you can hear everything from your neighbors
spacious rooms, nice breakfast, parking included in the room rate
Stayed in May 2024
Reviewed: 24 May 2024
Helena
SpainSadly the beach across the road was being de-stoned in readiness for the summer months and it was very noisy and disturbing throughout the whole week. We were unable to really relax and enjoy the balcony which should have been a quiet and peaceful space. Obviously this was not a direct fault of the hotel as it was a public renovation. We experienced the same two years previously in May 2022 when we stayed at the same hotel for a family wedding. We had loved the hotel then which, despite the noise, we chose to return.
The manageress and all the staff, on reception as well as in the restaurant plus the cleaners were very helpful and friendly.
Stayed in May 2024
Reviewed: 15 May 2024
Amanda
United KingdomNothing!
The breakfast was always fresh and especially liked the Show cooking omelletes were always welcome! The staff were very efficient when cleaning the tables for breakfast very keen. The reception staff were very helpful, the room was huge and so comfortable balcony was well used,lovely view would stay again and recommend this hotel!
Stayed in April 2024
Reviewed: 12 May 2024
Colette
United StatesThe steam room floor needed a clean and the dry sauna was not working and needs repair. Lawn mowing at 9am when 10am would be better.
Great breakfast, nice aspect with open doors facing the beach, closeness to everything in the old town, having a roof top terrace and a pool for a swim, lovely fresh flowers in the lobby, very helpful staff with good english and loads of patience. Good all round ambiance and amenity.
Stayed in May 2024
Reviewed: 30 April 2024
Bruna
IrelandFriendly staff, clean and cosy sea view room. The indoor swimming pool and sauna facilities were clean and available to use - which I did! Bar staff was friendly. Dinner and breakfast buffet were solid nice meal options, great quality for value.
Stayed in April 2024
Reviewed: 20 April 2024
Diane
United KingdomFantastic location, great selection & quality at breakfast. Convenient parking under the hotel. Friendly staff. Good size rooms & bathrooms with large walk in shower. Lovely roof terrace overlooking the bay, as do the rooms.
Stayed in April 2024
Reviewed: 13 April 2024
Margot
CanadaThe property was in a beautiful location and very well maintained.
Stayed in April 2024
Reviewed: 30 March 2024
Liudmila
MoldovaLarge beautiful rooms, pleasant staff, delicious breakfasts and an amazing location
Stayed in March 2024
Reviewed: 22 March 2024
Simon
FranceNothing
Everything was good and the staf very kind Nice swimming pool Great breakfast
Stayed in March 2024
Reviewed: 22 March 2024
Yauheniya
United StatesThe location was amazing. Steps away from the beach. One of my favorite stays in Madeira. The man working a super early shift on the day I left for the airport did an excellent job of getting me a taxi last minute and was incredibly helpful
Stayed in February 2024
Reviewed: 21 March 2024
Yuliia
UkraineA magnificent hotel with its own soul. With a beautiful view and a really warm pool. Good breakfast and great location. I want to go back there again.❤️
Stayed in March 2024
Reviewed: 17 March 2024
Andrew
CanadaVery limited parking available. Location is very busy and touristic.
Beds were very comfortable. Breakfast had a good variety. Nice ocean views.
Stayed in February 2024
Reviewed: 8 March 2024
Jochen
GermanyNothing
Great location with spacey rooms and excellent breakfast. Free parking is also included.
Stayed in March 2024
Reviewed: 7 March 2024
Nicki
United KingdomShame the pool wasnt outside
The location was perfect. Parking was easy unlike other places on Madeira. The room was fantastic and the breakfast amazing
Stayed in March 2024
Reviewed: 1 March 2024
Joannafo
NetherlandsSome receptionists seem a bit rude and not professional.
Location is amazing! Right at the beach, where you can admire beautiful sunset. Rooms are big and bathroom is decently clean. Breakfast has a good variety of choice, coffee is not drinkable (you can order better one from the bar, but costs extra)
Stayed in February 2024
Reviewed: 21 February 2024
John
United KingdomDinner was not good. Hot dishes were at best warm, strange selection of dishes available made it difficult to select a balanced meal. Best to avoid.
Breakfast was excellent
Stayed in February 2024
Reviewed: 9 February 2024
Ganna
PolandIt was hard to navigate to the hotel in ponta do sol using google maps. Use road signs not a navigation.
The view from room is amazing. Great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna. Free parking in tonnel.
Stayed in February 2024
Reviewed: 9 February 2024
Marta
PolandA kettle, cups and sachets in the room would be a great convenience. Also put spa robes and slippers for going to swimming pool in room.
Perfect location with a beautiful view, large rooms, comfortable beds, very clean. A quiet neighborhood. Tasty breakfast but almost every day the same. You can order pancakes or an omelette with toppings. The hotel has a small gym, an indoor swimming pool and sauna, and a terrace on the top for sunbathing. Friendly and helpful staff. You could leave your car in the underground car-park for free. The evening with Madeira dances was very nice. There are bars and restaurants around the corner.
Stayed in February 2024
Reviewed: 9 February 2024
Peter
Slovakiafitness room was very basic, almost not useful
comfortable big rooms, very very nice staff in the kitchen, nice place (ponta do sol), free parking in garage
Stayed in February 2024
Reviewed: 28 January 2024
Matthew
United KingdomSome wait staff spend too much time chatting/doing little. Some long hairs (not ours) in bathroom. Noise from nearby club.
Location. Comfortable bed. Size of room. Excellent buffet breakfast. Nice heated pool. We really like it here and it’s our third time of staying. Had free upgrade to room with a balcony having only booked sea view. Great swimming in the sea just across the road.
Stayed in January 2024
Reviewed: 24 January 2024
Yulia
GermanyEnotel, if you have not heard of them, is a well-established chain of hotels and resorts in Madeira. Enotel Sunset Bay is located right on the seafront at Ponta do Sol with restaurants and bars all within walking distance. The hotel consists of several 'buildings' or rather facades, so I was surprised when I walked in to see a huge lobby. There is also a heated indoor pool next to the reception. For an overnight stay on the 10. January, I was given a room with a great balcony overlooking the sea. The room has 2 huge beds, the decor, bathroom, cleanliness, and size all exceeded my expectations. The breakfast is excellent, and we are spoilt for choice. I especially recommend the receptionists who were very friendly and helpful with tips. After a 30km walk from Funchal - it made such a difference to have such friendly personnel and a nice hotel room!
Stayed in January 2024
Reviewed: 23 January 2024
Gabriella
HungaryThe floor was not very clean, dust on the furniture. Playing on the pool table costs 6 EUR/ hour, it should be free.
Variety of the breakfast, the view from our balcony was great, the size of the room was great
Stayed in January 2024
Reviewed: 22 January 2024
Anna
PolandGreat hotel, specious and clean room, nice swimming pool with warm water; breakfast with many choices; free parking; view on ocean
Stayed in January 2024
Reviewed: 26 December 2023
Francois
SwitzerlandAll good no complaints May be the pool too small for swimming.. but no big deal The sea is just outside
Fantastic location Large room with sea view Excellent breakfast Nice indoor pool with sauna
Stayed in December 2023
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