The clarity of information provided regarding locker facility and the fact that they don’t they do not replace water bottles. There were tea bags but no coffee. May be I expected too much.

The location, cleanliness, etc

Stayed in May 2024

Supply of hot water from the shower, not enough for 4 showers in a row; noisy neighborhood; access street heavily littered

Good WiFi; spaciousness; good position; self checkin/out; appliances

Stayed in May 2024

I have booked for 3 people (1 kid), but the sofabed that was supposed to be used by the kid, wasn't made and there was no blanket. The kid had to sleep with us

The Place was good, clean and the location was more than ok

Stayed in April 2024

It was very noisy it the nights with people in the streets & it echos in the corridors the bin men come very early every morning 6-30 am

Great location & very clean

Stayed in March 2024

Street outside needs cleaning up, bins a mess

Cool layout inside flat

Stayed in March 2024

No microwave, could be a bit noisy at night especially during weekends or high season. If you are looking for good vibes and a well connected location is anyway a great place.

I stayed in Lisbon with my parents for a couple of days and this apartment is great! The location is very central (tram 28 has a stop just down the street), and there are several small markets, restaurants and coffe shops nearby. We travelled at the beginning if March, therefore the area was still very quiet, but you might need to consider a busier nightlife during the high season. Anyway, the windows are new and they keep the noise away. Air conditioning, furbished kitchen, fridge, kettle, owen. The bathroom is comfortable but it doesn't have a window. They changed our towels every day and it was super clean. I would suggest it to families during the lower season and to friends or couples in spring/summer time probably. Overall, and considering the central location, it was a good value for money.

Stayed in March 2024

Low wifi signal at my unit, towels so sharp.

The design of the unit.

Stayed in February 2024

Had a little bit of a smell when we walked in but nothing opening the windows didn’t fix

Location and facilities were good. We arrived earlier than checkin and wanted to store our luggage. A wither was in the hallway and went above and beyond.

Stayed in January 2024

Mattresses were quite hard.

It was the second time we stayed in these apartments, as we love the location - Bairro Alto. The checkin procedure was very convenient - we got a door code and checked in at a digital kiosk in a hallway with our IDs. Our studio (room 4H) was located on the top floor and didn't face the main street, which was a huge advantage. The main street is very busy, and has a bunch of cafes and a tram line. Trams run from 6 in the morning to 11 in the evening and make a lot of noise. The first time we stayed in an apartment looking over the main street and it was difficult to fall asleep even with earplugs. The studio was well equipped, the bathroom was specious and had free toiletries and a hairdryer.

Stayed in January 2024

No dryer, bed and pillows not very comfortable.

Cute room, daily housekeeping, washer in room.

Stayed in January 2024

Automatic checkin system didn’t work. Had to call staff after a few attempts and was then allocated the wrong room. Disappointed, we called staff again then had to wait for staff to arrive and change our room, so overall the checkin process was quite annoying. Giuseppe made things right, thank you! So once in our apartment all was forgotten and we had a great stay.

Location is wonderful. Clean property.

Stayed in November 2023

There wasnt cmfortable to come in to building. Cod its so long, not light to see numbers and sometimes doesnt work and It was problem to come in.

Comfortable and nice apartament. I recomend it

Stayed in December 2023

Missing tea towels in the kitchen

Excellent location, right in the heart of the city center with walking distance to the most of attractions and landmarks. The apartment is modern with elements and character of locally built houses which adds extra charm. It was very clean as well.

Stayed in December 2023

Check in process is super stressful

Location

Stayed in December 2023

Bathroom is smallish and not well laid out (the main door and shower door interferes with each other. Location can be noisy thru 2AM. It's on a narrow uphill street with 1 person width sidewalk made of slippery Portuguese cobbles.

Big roomy apartment. Abundant of great food everywhere. Also lots of small markets/convenience store. Close to Time Out Market.

Stayed in December 2023

The bathroom was slightly unclean with black mould on the skirting of the shower, checkin and door codes were rather long

Very spacious with fully equipped kitchen, sofa bed was comfortable and location was close to many places, cleaners were always on site for extra towels

Stayed in September 2023

While the apt was cleaned very well, the upholstered furniture was tired looking and quite stained. The kitchen should have a dish drainer for manually washing and a towel for drying dishes.The flooring also had many large gaps throughout the space, posing a bit more of an injury risk.

I had trouble with the on-line check in, but found the kiosk to be easier. Code access is a plus - no keys to share or lose. The common areas were spotlessly clean and well maintained. There were plenty of clean towels available for our party of three, and it was nice to see the tray of tea bags, crackers and jams. The black out shutters are a bonus too plus the a/c. There is a lot of storage space too.

Stayed in September 2023

The bed could be more confortable. The kitchen is new but some stuff lack a little bit of love (paint peeling, this type of stuff. Nothing that would affect your stay.)

It was spacious. Clean. We had room cleaning everyday and the staff was super helpful and nice. The emplacement was AMAZING. The view from our window was spectacular. It couldn’t be more in the middle of everything. It is a distance of walk of everything. It was really ideal for a family of three.

Stayed in August 2023

Furniture in the living room was really dirty. Check-in was confusing: information regarding access to the apartment was contradictory, owners demanded additional registration on their website apart from booking.com. Detergents for washing-machine and dishwasher were not provided (extra charge - 1 euro per tab - was expected).

Great location. Specious place, a lot of storage space. Soundproof windows, well functioning air-conditioning. Well-equiped kitchen.

Stayed in July 2023

at the last minute spotted tiny sign saying clean dishes or be fined.

very efficient on space, quality firing in kitche

Stayed in June 2023

there wasn’t anything we disliked

great location - clean and easy to access. small provision of utensils and kitchen appliances. air conditioning. daily cleaning service.

Stayed in June 2023

bathroom and shower quite small, ok for a short stay

excellent location

Stayed in May 2023

location was great. spacious and clean apartment.

Stayed in April 2023

Practical flat

Stayed in April 2023