Nothing negative to say.

Stayed in June 2024

Amazing staff, great location, very comfortable!

Stayed in May 2024

This is the loveliest hotel I have ever stayed in! On one hand, you can feel the rich history of the place, and on the other hand, it's a charming boutique hotel where every detail is beautifully crafted. We thoroughly enjoyed the pool, the amazing breakfast, and the stunning views. It’s a place I would definitely recommend to anyone visiting Angra. Angra stole my heart; it's a place I would love to return to. You can take a leisurely 20-minute walk to the city center or drive to convenient public parking spots.

Stayed in April 2024

The elevator to the floor where we were staying was broken and we had to carry our luggage up and down two flights. We were told we couldn’t park in the staff parking in the back of the hotel even though it would have been much easier for us. When we asked for the coffee packets in our room to be replenished, we were told that we would have to pay extra for them which seemed a bit chintzy.

The public areas of the hotel are spacious and comfortable and the rooms are as well. The breakfast includes a variety of choices and is plentiful and very good.

Stayed in May 2024

Place, cleanless

Stayed in May 2024

Nothing

Location and building

Stayed in May 2024

It’s about a 15-20 minute walk to center of town

Beautiful property

Stayed in May 2024

Gluten free breakfast is poor. Apart from what is gluten free from the buffet (eggs, bacon, cold meat, milk..) they only offer bread. Nowadays it is extremely easy to find gluten free food in the market, especially for a hotel. I wish they also served something sweet for celiacs. Also, maybe it was a one time mistake, but the staff suggested that I toast the bread in the normal (and full of gluten) toaster. When I explained that I couldn't they immediately rectified and toasted it inside

The staff is very friendly. Especially the lady that welcomed us. The views (aside from burger king) are beautiful. Easy access parking. Beautiful buildings very well decorated. Comfy bed

Stayed in May 2024

I will be picky here, for the hotel's information! Breakfast was good but inconsistent. They ran out of natural flavoured yogurt in the last three of the five days of my stay. No strong coffee Portuguese style. No vegetables! Granola wasso-so. No milk that I could see. Prosciutto was dry, and then they ran out on the last 2 days of my stay. There seemed to be an issue keeping things in supply! Plates were not taken away until you left the restaurant. Personal order taken for eggs on days that were less "busy", and then hot plates put out on "busier" days. Whole fruit was old, and only about 2 - 3 fruits (literally)! These same fruits made their appearance over and over on my 5 days! Overall, it seemed that the number of guests could not maintain a sufficient level of supplies for the restaurant!

The building was wonderful and modern, and restored and renovated with its character intact. Different views from many angles, close enough to town, yet removed for a pastoral stay. Room had all the amenities, but they did not replace the coffee pouches except once during my 5 days. Pasteis de Nata was the best I had on the islands. Bottled fizzy water was a nice touch. Good fresh cut fruit and figs. I appreciated that I could take my breakfast to my room without any fuss. Homemade cookies and celebratory cupcakes on April 25 were a very nice touch!

Stayed in April 2024

- Streaming casting on TV didn't quite work Nothing more in particular.

- This is true palace - Place is vey tranquil - View from window is marvellous - Pool - Good breakfast - Private parking - Good wi-fi - Close to the center of the town - Next door to University campus - Price off-season is superb - Place where the Pope once hung around in person

Stayed in March 2024

The view of the Burger King from the balcony.

Great customer service, very comfortable bed, wonderful shower, delicious breakfast, very good parking area and convenient location; not too close but close enough to everything.

Stayed in April 2024

The bar doesn't have many drink options, and no food options. I think this could be improved in the future, because the setting of the bar is very comfortable and classy - it makes you want to spend time there.

This is an amazing property. It's set in an old palace that has been fully renovated, but the original charm and history were perfectly kept. It has an amazing view of the sea and the 2 main mountains of Angra do Heroismo, which you can hike up to for amazing views. The hotel is just a 15-min walk from Rua da Se, the main street with restaurants, bars and shopping. There is plenty of parking available if you have a rental car (which is the best way to explore the island). The beds are comfortable, the whole facility is very clean, breakfast is delicious. Everything looks brand new and charming at the same time. But the best part was the kindness of the people who work there, they all made us feel very welcome.

Stayed in April 2024

Bar service was somewhat unpredictable

Love the style and decor of the hotel. It was a great location as a short ish walk to the town. Breakfast was fantastic . Views from hotel are stunning

Stayed in April 2024

Loved everything

It’s and amazing place! Looks exactly like the pictures. It’s a new place, it’s clean, beautiful, well maintained. All the staff without exception were so friendly and nice to us. Breakfast was great as well. It’s about 20 minutes walk from a main area of restaurants and bars (walkable at night), great view over mount brazil and the ocean. We loved seeing the sunset from the pool while reading a book. The place also has a big private parking lot for free. We didn’t wanted to leave

Stayed in March 2024

Very unique historical property but the hotel is modern, clean, comfortable. Great breakfast.

Stayed in February 2024

Lack of personnel. Nobody to take the luggage ( though the receptionist helped). The way between the reception and the elevator is tricky. The cobblestones are not inviting and a wooden platter for instance would be nice. To have to go through the bar to have access to the rooms. Nobody in the bar to get us drinks.

The property itself is a beautiful place. Very nicely renovated.

Stayed in December 2023

Amazing hotel, very good breakfast, very nice view

Stayed in December 2023

Pillows a little bit soft, perhaps a hard pillow could have been included in room

Grand hotel that I think has only recently opened. Lovely views of Monte Brasil. Has a swimming pool. Spacious airy feel to the place and interesting history. Staff are very helpful, professional and friendly. Very personalised feel to the place due to high staff/guest ratio; were able to assist me a lot. Nice breakfast. Large area in front of entrance to park car.

Stayed in October 2023

The only thing I didn't like was that there was only one way to enter/exit the property.

The staff were incredibly friendly, the room was clean and comfortable, and breakfast was delicious.

Stayed in July 2023

I did love my room--I thought it would be slightly bigger, but there is little you can do about that. Also, having been spoiled with fresh water and a baked treat my first day, it would have been nice to come home to that refreshed again my second day-- a small detail! I admit I was tired and was looking down, but walked into the plate glass lobby door--I don't know from a safety standpoint if you could take a decorative logo for the hotel that would not interrupt the ambiance and elegance of the lobby and mark them better, but this could be a true safety hazard.....

Breakfast was wonderful--I especially appreciated being able to have access to large bottles of water. The hotel is gorgeous, the staff wonderful, and the food marvelous--thank your so very much!!! Thank you also for keeping the chapel open and beautifully kept, and the pool open at night--I enjoyed being able to swim after dark in the quiet!

Stayed in September 2023

Staff top

Stayed in September 2023

Employees are really nice. The place is really clean and beautiful.

Stayed in September 2023

Rooms with sea view is a bit of an exaggeration, at least the ones we got

Very nice clean warm welcome

Stayed in September 2023

Nothing

Welcoming host Nicely designed and decorated entree & building Firm beds Cosy rooms

Stayed in September 2023