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Reviews of Santa Barbara by Umbral

Rua 13 de Maio, 13, 2495-414 Fátima, Portugal

#16 of 20 B&Bs and Inns in Fátima

Guests' Choice

Review score

Based on 45 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.8

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 18 May 2024

    7.0
    Value for money!
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cups or glasses to drink water were not provided making it difficult to drink. The electrical socket at the dresser was not working. For a short stay was ok cos there were other points too. The location is not bad, just Google maps takes you for a long parade before reaching when there are so much more convenient routes.

    Clean and comfy, with basic toilet amenities.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Good place for peregrines
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No light in the washroom, not having a kettle or a hair dryer

    The location at a walking distance to anywhere in Fatima. The outside terrace on the room The easy way of parking for free in nearest r Streets

    Stayed in May 2024

  • Reviewed: 3 April 2024

    8.0
    Well located
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    the bad is a bit uncomfortable

    the location is so near to basilica de Nossa sra. de Fatima

    Stayed in March 2024

  • Reviewed: 7 November 2023

    7.0
    Fair for the price
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Small walls peeling off apparently due to mold

    Availability

    Stayed in November 2023

  • Reviewed: 20 October 2023

    6.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to shopping area and church. Restaurants

    Stayed in September 2023

  • Reviewed: 28 September 2023

    6.0
    Convenient but smaller rooms than advertised
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were smaller than the images shown on the website

    Location and the services from the staff

    Stayed in September 2023

  • Reviewed: 10 August 2023

    6.0
    Nice stay.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    It was hard to find a parking space

    Modest room but very clean and comfortable.

    Stayed in July 2023

  • Reviewed: 27 May 2023

    6.0
    The bare minimum. Could be much better without any effort.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Check-in and no daily cleaning and fresh towels.

    Location was good, near cultural center.

    Stayed in April 2023

  • Reviewed: 17 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The rooms don't have an iron or kettle for making tea. Kitchen facility accessible by all room will make it a perfect place to stay.

    The location was just perfect accessible to all areas by walking. The staff were very friendly and always ensuring our stay very comfortable. The lady Dora is a very hood host.

    Stayed in November 2022

  • Reviewed: 18 April 2024

    9.0
    Excellent price close to the Sanctuary. Clean and comfortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    This was my first stay in a Residencia. The price was amazing. The location is walking distance to the Santuary of Fatima. We parked our car about 1 block away in a fenced dirt lot. There were restaurants and shops nearby. The room is clean and comfortable with a good shower. There was no reception but we called the posted number and a woman arrived very quickly to check us in at 20:00h.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    3.0
    Ok
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Ok

    Stayed in March 2024

  • Reviewed: 26 March 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time very late

    Stayed in March 2024

  • Reviewed: 29 January 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s hotel staff take 20 euro more after booking when I check in the hotel nd the blanket is not good

    It’s clean room

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was really nice and safe.

    Stayed in January 2024

  • Reviewed: 10 November 2023

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was my second time i stay in the hotel Would like to come back every time when i come to fatima i love the place was so comfortable and location very good near to all places thank you for the staff was so friendly 🙂

    Stayed in November 2023

  • Reviewed: 2 November 2023

    10
    Very well welcomed
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    A beautiful welcoming smile from the receptionist and very well welcomed. It is very convenient to visit Fatima and a lot of restaurants nearby.

    Stayed in November 2023

  • Reviewed: 15 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No kettle, dull and outdated decor, no kitchen or fridge, dark and nó sensor light at entrance, no staffed reception, no luggage storage facility

    Location, daily change of towels, double bed, air conditioning

    Stayed in October 2023

  • Reviewed: 13 October 2023

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No full time reception, one has to contact the owner at another hotel, no satailíte TV, only local TV with 6 channels with nóne in english, pláin decor, 2 sachets of shower gel provided, no fridge or kettle & cups provided, even when requested and no common kitchen area or lounge sitting area for guests, small shower head and tiny bath.. Whole appartment block feels old, needs updating and over priced for what's provided. Unsafe dark gated entrance area at night.. Needs sensor light for guests at gate.

    Central Location, working lift to 3rd floor, air-conditioned, double bed, room serviced daily with change of clean towels, bathroom has a bidet, small balcony, cafes nearby, friendly reception staff with good level of English,

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    See family
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 19 nights
    • Submitted via mobile

    Quite and close my away

    Good

    Stayed in October 2023

  • Reviewed: 29 September 2023

    10
    Juan is the best host ever !!! He should be a tourist guide there
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    Cheap prices, clean and friendly staff

    Stayed in September 2023

  • Reviewed: 20 September 2023

    10
    I was surprised how nice and clean was the place, especially that I got it very cheap.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There was nothing that I did not like.

    The location is perfect , very close to the Nossa Sehnore Da Rosario, from the outside you don’t expect much, but once you are through the door everything is nice and very clean. I was pleasantly surprised how clean and neat both the bathroom and room was, very quiet too. I recommend this place, one of the best ones that I had using booking.com, not mentioning the price was very low too. I highly recommend this place

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Is was nice hotel with good price and good location
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't find the kitchen that i saw in the picture for make cafe at night specialy everything was close at night time

    The staff was so friendly and location was good and room was cleaning and i like it

    Stayed in September 2023

  • Reviewed: 21 May 2023

    1.0
    Worst booking experience.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    So, we arrived at 10:20 pm more less, to find i closed door in front of us, the tel number that you find in descriptions is wrong, if you call at that number in answer you will receive silence, after some minute somebody will send you a correct number ... They also provide instructions for check in, to call them 30 minutes before, apparently it doesn't work... I contacted them for refound, but after 48 h still no answer. Worst experience ever !!! Make you a favor, go for another host...

    A closed door in front of me at check in hours ....

    Stayed in May 2023

  • Reviewed: 7 May 2023

    5.0
    Very basic, felt a little unsafe
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom design makes it very uncomfortable, the door hits the toilet right in the middle so you can only open the door partially There was nobody at the front office, it took long time for somebody to come to open and check usnin leaving immediately, leaving all keys unattended, this was concerning, this is definitely a safety issue

    The cleaning of the room and bathroom, distance to santuary

    Stayed in May 2023

Showing 1 – 25

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