The room is not worth the money. Very old, doesn't look like the photos. It isn't comfy. You have to go up to top floor, no elevator, stairs only. Not equipped well. Shared kitchen. And because of 1 minute (literarily) arriving after the time agreed (because lots of streets were closed and couldn't get there earlier), I got charged extra for the check-in. Although I was there before the time but couldn't find the exact apartment because there were no signs, and when I called the staff, that was 1 minute passed the time.

Great location, very central.

Stayed in August 2023

1. Key pick up from another address - have to plan ahead how you gonna do it on the way from the airport 2. Apartments are on the 4th floor, which you have to climb with old stairs - unless you are in a good shape or not traveling with elder relatives - avoid this place 3. The kitchen is apparently shared - was not mentioned in booking - making it sometimes impossible to have a meal, as all the plates/cups were already occupied by other rooms tenants 4. MOLD in the bathroom (and kitchen ceiling !!!) - DISGUSTING and dangerous !!! 5. The overall state of the place is just doesn't comply with the pics that were probably taken 10years ago - everything looks used, bed makes noise even if you just look at it, walls are covered with marks

The location of the place for a first timers in Lisbon is perfect! Close to two metro stations, main attractions etc. Good for a backpack traveller who is only interested in a place to sleep while exploring the city

Stayed in July 2023

We stayed for 7 nights and got 2 bathroom towels and only one hand towel. Maybe it would be a good idea to leave some more extra towels. Key collection - on their profile in several parts on booking.com and after the booking it says that the keys will need to be collected at the property and only one little part on the profile gives completely different address for the key collection. Also, other people reviews said that the keys needs to be collected else where. 4 days before my trip, every single day I was contacting them to clarify the address for the key collection but didn’t get any response. Only on the day of staying at around midday they send me a message asking when I am arriving and with the completely different address for keys collection. So, not very organised and communication not great. It takes a lot of time to travel to another location just to collect the keys. There are so many safety boxes on the top floor, why the keys can’t be left there? For the last couple of evenings someone didn’t listen the instructions that the street door shouldn’t be locked, just closed behind. So, we couldn’t even leave the building! We had to ask stranger to stop by the door and pass the key through a little gab, so the door would be unlocked… not the great experience, especially if you need to go to the airport…

The property is located in the city centre. So, it is quite noisy but you can reach all famous attractions just on foot. Yes, the apartment was on the top floor, and yes, it doesn’t have an elevator but most of all the old buildings in Portugal don’t have elevators. The kitchen was shared and it was clean, however there could be more essential utensils such as wine opener. The apartment was clean, reasonably comfortable bed.

Stayed in June 2023

The apartment wasn’t clean: the bathtub had still some water on the glass around it, the pavement had some footprints on it, the bed had some hair in it. It wasn’t pleasant. Also, nobody told us that the kitchen would have been shared with the people in the apartment next to us. We didn’t use the kitchen after all, but it would have been nice to know ahead of arriving.

The best thing about this apartment is the view from the bedroom: you can see the rooftops of all the buildings nearby, the streets and the hills surrounding the city; there’s a really magic atmosphere, especially at night. Also, the position is strategic: right into the city centre, close to both metro stations and bus stops. Very convenient!

Stayed in November 2022

The room was very up. had to climb lot of steps. kitchen you had to come down and use

The location was good

Stayed in October 2022

To get keys in their agency you have to go 45 minutes away, on the other side of the city.

Location of the appartment

Stayed in September 2022

the lock on the door was hard to operate.

having a refrigerator and plenty of space.

Stayed in September 2022

kitchen is SHARED. No curtains in one room with direct sunlight coming through. No cutlery. Ceilings are very low

cleanliness and location

Stayed in July 2022

I had to pick up the key in another part of the city. 45 min walking from the apartment. not convenient at all. homing are never answering the phone..:( last floor apartment. for fit people 💪🏼

location is amazing!!! in the heat of Lisbon. nice balcony .

Stayed in June 2022

Returning keys is 40 minutes across the city

Location Clean Modern

Stayed in August 2021

Could have done with a full size mirror for when getting ready (wife wasn’t impressed)

Location - amazing! Cleanliness - quality! Value for money - unbelievable

Stayed in October 2023

Without any notice they provided with fourth floor and also no lift

Only the beds were comfortable

Stayed in October 2023

1- Nobody told me that the keys were in a store very far from the room 2- I had to pay 2 taxis one to pick up the keys and one to return. 3- Never mentioned that the room were in a fifth level with no elevator. 4- No TV, no AC, no shampoo, not even one soap. 5-The days we stayed were hot days and hot nights we had to leave the windows Open but it was so nosy that we couldn’t sleep properly.

Nothing

Stayed in October 2023

just be aware of a lot of stairs to apartment and kitchen is shared

property has a lot of space and is in the centre of Lisbon

Stayed in September 2023

Lots of stairs to walk up. Have to collect a key from another area. Would be good if they had a lock box or something.

Clean. Lots of room. Perfect location

Stayed in August 2023

First of all we were put in the attic of the building. 10 stories up. If we didn’t have luggage it wouldn’t have been a problem but omg it was brutal getting it up and down those stairs. There was a shared kitchen but it was missing many necessities like dish soap, a dish towel, kitchen knifes, a frying pan, and there was no hand soap for the bathroom. No AC, it got super warm at night. And when the windows are open you hear the noice from the busy streets below. There was many other disappointing things about this apartment and I feel it was a huge cost for the value. I’m not one to complain but I had to share.

The location. Thats it.

Stayed in September 2023

No clear info about parking , the kitchen is empty of tools. No one from booking can help Me I'm very sed about booking customer service

The room big and lightly.

Stayed in August 2023

DO NOT STAY HERE! Deceptive Slum lords advertising this black mould infested property at exorbitant prices for tourists. It isn’t an apartment as seen in the photos, it is a room completely covered with mould. You will find it most visible in the bathroom but it has peen painted over in the bedroom, however mould is in the mattress and pillows. When I arrived the (separate & shared) kitchen area was full with 4 bags of garbage, which smelt like decaying corpses. For 2 days until it was cleaned I had to hold my breath on entry! Got rather unwell during my stay,

Stayed in July 2023

5th floor, no lift/elevator Garbage trucks every night midnight-3am. Very loud. No A/C so windows open to cool down but very noisy. Black Mold in bathroom & kitchen Messaged property several times with no response & didn't answer phone calls

Location in middle of everything accessible

Stayed in June 2023

The apartment was right up on the fourth floor and there was no elevator - not good if you're carrying heavy luggage. This is something that should have been pointed out on the websites at the time of the booking. The apartment wasn't cleaned anywhere near often enough and I had to phone a number of times to remind the staff to come round and do it. Also, I had to phone to ask for clean towels and toilet roll - there should have been a plentiful supply stored in the apartment. There was mould on the bathroom and kitchen ceilings and the extractor fan in the bathroom didn't work.

The location was good. Plenty of good, reasonably priced restaurant in the immediate vicinity.

Stayed in May 2023

Check in Process was horrible. On Booking.com given telephone number is not connecting you with reception/management. After they gave us an other number, they told us, we didn’t booked the hotel and there had to be a problem with booking.com. After we where about to book an other hotel, approaching guests told us, they have had the same issues. They gave us a telephone number, which connected us to the actual Manager of the apparent.

Location is good

Stayed in April 2023

SUPER Moldy ceiling, no ventilation in the bathroom. The cleaner came to wash the ceiling, and ofcourse the mold came back.

Big bed nice - close to everything

Stayed in March 2023

not suitable for people who don’t like climbing stairs

fantastic stay with a great view and perfect location

Stayed in November 2022

What they don’t make clear at all when checking in is that you have to drive 20 mins away to collect the keys to the property. I specify booked it because it was very central so pointless when you arrive and have to go very far out when collecting the keys. Also there was an extra €60 in hidden fees. Booking.com price it for €67 but it actually cost me €119. Not worth the money at all. You are also up 4 flights of stairs and with 2 heavy bags it was a nightmare and no air on or fan to cool you. I was woken up multiple times throughout the night with doors slamming and the locks on the door were so stiff it would take a-lot if efforts to open the doors.

Good location, that’s about it

Stayed in September 2022

Poor communication and absolutely no costumer service. They do not reply to the email neither answer at the telephone. I had to call Booking to be in touch with them. They seems pro but are not. A nightmare to get the keys. The room are on the top floor 85 steps with shared kitchen. The bed was uncomfortable and the television with no sound. The room was not as per picture. The add on booking is NOT 100% correct. Definitely to avoid.

Stayed in September 2022