Rua Vasco da Gama 38, 38A, Portela-Loures, 2685-244 Lisbon, Portugal
#298 of 396 hotels in Lisbon
Guests' ChoiceBased on 1565 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.0
Facilities
7.9
Staff
8.4
Value for money
7.7
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 June 2024
Ana
BulgariaThe stuf are very friendly and accurate !
Stayed in June 2024
Reviewed: 9 June 2024
Varodi
United KingdomHad availability on short notice, nice staff
Stayed in June 2024
Reviewed: 31 May 2024
Susan
United KingdomNoisy neighbours!
Clean place and friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Harry
PortugalCould not lower the temperature on the air-conditioning.
Easy access to airport.
Stayed in May 2024
Reviewed: 19 May 2024
Nikolay
CanadaClose to the airport 5-10 € by taxi or uber. Friendly staff. Clean
Stayed in April 2024
Reviewed: 18 May 2024
Valerie
MoroccoOnly thing was that the hot water wasn’t very hot in the morning. And the water in the bathroom sink didn’t go down. Otherwise all was well, and I would recommend the property
Close to Aeroporto Very nice staff
Stayed in May 2024
Reviewed: 17 May 2024
Michael
PortugalDecent price, very friendly staff, comfortable bed and just what we needed for a pre-flight sleep
Stayed in May 2024
Reviewed: 13 May 2024
John
CanadaOverpriced breakfast, poor quality
Close to airport
Stayed in May 2024
Reviewed: 12 May 2024
Naste
RomaniaA bit far from airport and a bit expensive
The room, the staff
Stayed in May 2024
Reviewed: 9 May 2024
Fabio
Portugalnone
confort
Stayed in April 2024
Reviewed: 30 April 2024
David
CanadaAn improved breakfast or include the 'continental' breakfast in the room charge.
The breakfast wasn't sufficient considering the price.
Stayed in April 2024
Reviewed: 27 April 2024
Ghenyfher
CanadaThe location, was far from the subway station and far from good bus stops, it had a bus stop nearby but the bus that went there took a long time I stayed there for 1 week, they didn’t supply the room and washrooms
It was a good room with all I needed
Stayed in March 2024
Reviewed: 26 April 2024
Sharon
United KingdomQuite basic, but that's what it's set up for.
Clean and not fussy.
Stayed in April 2024
Reviewed: 19 April 2024
Noemi
PortugalVery clean and all facilitées. 10mn ride to the airport. Very good value for the price
Stayed in April 2024
Reviewed: 16 April 2024
Lydia
United StatesDinner options- should have been told very expensive microwave meals- should have been directed to grocery across the street.served the purpose.
Didn’t have - early departure.
Stayed in March 2024
Reviewed: 16 April 2024
Ewa
PolandConvenient, clean and cosy room with comfortable bed, very close to the airport
Stayed in March 2024
Reviewed: 11 April 2024
Carol
KenyaThe shower could have been a little hotter.
This was such a lovely surprise for a hotel close to the airport. Love the modern facility and flawless check in. Needed a place to rest and recover before a late night flight and this was perfect. Would definitely stay here again.
Stayed in March 2024
Reviewed: 7 April 2024
Domingos
MozambiqueIndifference of the staff
Good stay
Stayed in April 2024
Reviewed: 4 April 2024
Diane
CanadaWe ended up adding a 2nd night to our booking, so we were not in the city central which would have been better for exploring Lisbon.
Nice, clean place with very friendly staff. Handy to the airport.
Stayed in March 2024
Reviewed: 23 March 2024
Edna
United KingdomLocation fabulous staff very helpful the main door didn’t lock from the inside out not secure for toddlers..
Stayed in March 2024
Reviewed: 14 March 2024
Mario
United KingdomStayed here a few times. Simple and effective
Stayed in December 2023
Reviewed: 13 March 2024
Nick
CanadaThe shower in our room would not drain and quickly overflowed when we were using it
Stayed in March 2024
Reviewed: 12 March 2024
James
United StatesNo hot water in the shower
Close to the airport
Stayed in March 2024
Reviewed: 24 January 2024
Frankt
United StatesGetting to the parking lot was a bit tricky, so the next day we parked outside on the street
Close distance from the airport, easy to find.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content