The air conditioning was centrally controlled which was poor and the dinner buffet was bland. Free water was also not provided with dinner which is poor.

Breakfast was amazing. The pool was really nice and the spa was fantastic.

Stayed in April 2024

We booked a half board which included Breakfast and Dinner however there were not much vegetarian options in the buffet which was a big put off.

The room was very nice and very clean. The hotel location is good with beach access.

Stayed in March 2024

Customer service and food quality

Location

Stayed in February 2024

Found the mattress of the rooms not very comfortable

Food, location

Stayed in February 2024

Booked 5 nights half-board inclusive. No breakfast available on departure as restaurant closed until 7.30am. I feel robbed.

Spacious and very comfortable. Generally staff very friendly, polite and obliging.

Stayed in January 2024

Breakfast not provided on departure at 7 even though we paid for 5 nights bed and breakfast

Stayed in January 2024

Some of the items were a little cold. Hard to keep them warm for long periods.

Great selection available for breakfast. Some items were a little cold at times but overall very nice. Water is available on the first night check in. Facilities to fill up reusable bottles would be a great addition.

Stayed in December 2023

5-star location. 3-4 star food and service.

5-star location. 3-4 star food and service.

Stayed in December 2023

Would have appreciated more a room with better nature view rather than overlooking the car parking area with loud noises coming through into the room easily Would be nice to include vegetarian/vegan sausages at breakfast Dinner should really have water included with the meal like breakfast does Dinner especially could do with a "vegetarian" list not just vegan, couple of things like a salad unexpectedly had ham in it Frustrating not to have access to an iron in the room - even 3* hotels we have stayed in have this Food in the cafe is too pricey Should mention details in the confirmation email such as needing a swimming cap for the indoor pool, charges for indoor facilities and kids club. Would be good to have a small children's playground area

Variety at breakfast and dinner Friendliness of staff Access to the beach Use of the pools Spacious room & nice balcony area Appreciated after dinner entertainment

Stayed in November 2023

Bed was broken when we moved in, but they fixed it after we let them know.

Close to the beach, pools inside and outside, good food,

Stayed in November 2023

We arrived late in the evening and I was surprised that there was a performance at the lobby, very loud. My son was sleeping in the buggy so woke up because of noise and started crying and its made our check in quiet difficult. Also in my reservation was included half board, receptionist advised if I want to have my meal in the room I will have to pay for room service only. However I was charged for a food and for a room service.

It was very clean, great location, everything what you need to have a smooth holiday

Stayed in November 2023

The room, bathrobes, Beach walk, Outside pool, breakfast

Stayed in November 2023

Nothing to say.

The food and the room were great. Also, the staff was always available to help me with anything, including a special request.

Stayed in November 2023

Check-in time is 16:00. I think this is too late. We were at the hotel at 12.30. Our registration process was completed, but we were not informed about when the room would be ready. However, they allow you to benefit from the hotel's services until you check into the hotel room. (I wish there were changing rooms so I wouldn't have to wear shorts in the toilet.) They said my room was ready around 15:00. Finally, if you used paid services at the hotel, you should check your bill carefully when checking out. Our massage fee was not recorded when we checked out. After returning from vacation, they contacted us and requested payment. (No problem! I paid the money, of course!) But it wasn't very pleasant to encounter a new fee after the holiday.

The staff is friendly, helpful and attentive. Bartenders make delicious cocktails. Live music is enjoyable. (But the soloist thanking you in Portuguese, English and German after each song may get on your nerves after a while :) I think a single thank you in Portuguese might be enough ;) )

Stayed in October 2023

Nothing really

Very good selection and no shortage of anything

Stayed in October 2023

Dinner buffet

Breakfast.

Stayed in September 2023

Bed was so uncomfortable. Didn’t realise to use spa you have to pay extra. Basic gym but again extra for decent gym.

Beautiful resort and hotel. Very clean.

Stayed in October 2023

The food in the hotel is not great. The buffet for breakfast and dinner has lots of choice but it just wasn't very tasty. We ate lunch each day at the Sunset bar (by the pool). This was expensive and twice in the week we received food that was undercooked (one piece of salmon was raw in the middle). We ended up eating out for dinner for much of the holiday. There are lovely restauants in the Old Town area.

This hotel is like paradise! Pool area is so quiet & beautiful. We were able to relax every day by the pool. Bedrooms are lovely & bed was extremely comfortable! The spa was fantastic, beautiful facilities & the treatment I got done (signature ritual) was heavenly! Ubers were cheap& quick from hotel into Marina/ old town area.

Stayed in October 2023

Dinners not great. Reception staff not at all helpful. Bar staff friendly.

Excellent room. Great pools. Good breakfast

Stayed in October 2023

The children’s playground & value for money : not 5 star ranking

The pool & breakfast

Stayed in September 2023

I was slightly disappointed with the Outlook from our room we thought we had a garden view, and we did but with a road directly in front, but it didn't spoil our experience, just a minor observation.

It's was our anniversary and the front desk staff arranged bubbles and chocolate strawberries for us in our room, a very pleasant surprise a day greatly appreciated 😊. Staff,food, and hotel facilities were fabulous, looking forward to our next relaxing break.

Stayed in September 2023

The bed and pillows. Pillows just full of air, nothing else. And the bed feels like you are sleeping on plastic sheet

Stayed in September 2023

Extra charge for entrance to the bigger/better gym ( 25€ for 3 entrances) Extra charge for sunbeds on the beach The nice beds next to the swimming pool are only reserved for adults in another swimming pool area No ventilation on the toilet (=smell stays for a long time…) Shower mold (in the corners) Loud music (until 10pm) from the nearby wedding venue (most nights of the week in our case)

Amazing outside pool (70meters long!) Proximity to the beach Wide buffet selection (and very quick refill of empty platers throughout service) Spacious rooms

Stayed in September 2023

Cleaning could be better and more on time

Great location and facilities

Stayed in September 2023