It's hard to identify a single thing that could have been improved.

The staff was incredible and very helpful with regards to places to eat and sights to see. The food was outstanding. The location along the water was perfect.

Stayed in June 2024

By far the best ocean views my wife and I had ever had anywhere. The villa was amazing, and the staff was extremely accommodating.

Stayed in May 2024

Everything was good.

Location, views, architecture and design

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

All good

Everything

Stayed in May 2024

Warm & lovely people, gorgeous aesthetic, decisions food! Couldn’t ask for more. Thank you to Joao, Rafael, Vincente, Sandra, Sara, & the rest. We loved our stay!

Stayed in March 2024

Beautiful hotel with very attentive and friendly staff

Stayed in March 2024

I don't really have any negative comments. Be nice if there was a beach. But the hotel doesn't control that. Other than that the perfect place.

Everything about this hotel was amazing. It's quaint, quiet, located right along the sea and was an overall relaxing experience. The staff was amazing, the food in the restaurant great, and the room was very comfortable. Plenty of free parking if you have a car. Try the hottub overlooking the ocean! If you're going to stay on Saint Miguel, this is the place you should stay.

Stayed in February 2024

I liked everything

The reception staff, especially Mr. JOÃO THE BREAKFAST WAS VERY LUXURY AND HEALTHY. She informed us about the city and more.

Stayed in February 2024

Nothing

Exceptionally clean. Michelin quality tasting food. Try the roasted pork for dinner there to be blown away. Epic sunsets. The staffing crew service are world class as well.

Stayed in February 2024

I think it was definitely my best vacation ever! White is the best place to take a break from the world. The room is amazing. Breakfast and dinner is great! I loved the location! The staff were just SUPER! I miss that place already. Don't hesitate.

Stayed in February 2024

Not staying their long enough

THE STAFF! Sandra, Vincent’s and Joao went above and beyond during our stay! They gave us the best check in experience, ensured we were aware of all the amenities at the hotel (don’t miss out on the hot tub reservation after a long day of hiking) and helped us optimally plan our days. Their sincerity and service were unparalleled! The view and location are also incredible. Very easy to drive to several hikes, waterfalls, grocery stores and running trails. Not to mention the complimentary breakfast is outstanding!

Stayed in February 2024

I don't like that I'm not there currently. And I think they're top notch trying to out do the beauty of the island... very easy and tempting to stay on premise... especially the facilities... so don't get stuck there... there's lots to see and do on Sao Miguel!

The staff was above and beyond. The location was perfect for staging tours by day and nightlife options alike. Gorgeous Gorgeous! One of the nicest hotels you'll ever stay.... it's worth it!

Stayed in January 2024

Location and ambiance

Stayed in December 2023

The place is absolutely astonishing. From the very beginning when the personnel greats you at the desk, providing with refreshing tea, and a small tour around the place. The hut for yoga or massage with a magnificent view. Warm pool, a fireplace in the room. Perfect design, lovely breakfast and cuisine, very polite and keen on details, and of course, the magnificent view on the endless and ruthless ocean.

Stayed in December 2023

The main areas are quite small and can be crowded by guests if all rooms are occupied, and swimming pool daybeds are limited.

Great location with a superb ocean view from a cliff, close to town center. Great atmosphere all day long. Great service, and accommodations. Great Breakfast & Restaurant on site.

Stayed in August 2023

Amazing place and staff!

Stayed in October 2023

The location, view, amenities, AND staff were all amazing! But a special thank you to the staff for being lovely from the beginning to the end of our trip. Any question or request that we had, they answered it and went above and beyond. A special bonus included the phone they provided to help with daily excursions outside the hotel and orders while you're at the hotel; this was really appreciated. Our trip to São Miguelwas extra special thanks to the White Exclusive. Thank you! P.S. As someone who rented a car, there was plenty of parking for guests.

Stayed in October 2023

More shade at breakfast.

By far the best part was the view and the pool/view combo.

Stayed in September 2023

The staff was very friendly and helpful. The view was gorgeous and the shared amenities were beautiful. We ate several meals at the hotel; the food was very good, particularly the cheese plate and sparkling sangria. A short walk from the resort was a lovely paved walking/running path along the water. We appreciated the extra touches like the "hut" you could reserve for your own use to do what you liked, such as yoga, meditation, a nap, etc. It provided privacy with sliding doors that opened to a fabulous view of the water. There was also a heated spa that we reserved on another evening. All of the staff spoke excellent English and many of the other guests were American, as are we. This hotel was written up in the New York Times which is how we found it. It was reviewed as sleek minimalism which is accurate. I'd add the views are breathtaking. We visited Lisbon, Cascais, Barcelona and this resort in the Azores - the Azores were our favorite part of the trip - a must see.

Stayed in July 2023

Exceptional place, wonderful. All perfect, the place, the room, the staff, the breakfast... And special congratulation to the restaurant Chef!

Stayed in August 2023

Very expensive, no green area

Very close to the ocean, excellent manager, nice room

Stayed in August 2023

The 4 of us loved everything, except me - I had a problem with the mattress - it was very stiff and I could feel every single spring through the fabric and linen. That was weird, apart from that it was amazing!

Stayed in July 2023

restaurant was limited in meal options and was a bit overpriced compared to other meals on the island. Breakfast items were inconsistent day to day but overall good.

great location, the Villa was amazing and private. staff were helpful. facilities were very clean, good parking.

Stayed in June 2023