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Reviews of Ramada Plaza Craiova 4 stars

Calea Bucuresti 1, 200678 Craiova, Romania

#9 of 36 hotels in Craiova

Guests' Choice

Review score

Based on 265 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    9.1

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Showing 76 – 100

  • Reviewed: 24 August 2023

    4.0
    Excellent except in the hot summer.
    • Business trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 3 nights

    The air conditioning system wasn't adequately equipped to handle the surge in heat we experienced. As a result, the room temperature reached 26 degrees, and the air conditioning unit would cease operating every 60 minutes. Also on one evening, the parking area was fully occupied, necessitating us to park on the street.

    I greatly appreciated the location, the provided services, the quality of the food, the efficient Wi-Fi, and the spaciousness of the room, which even allowed for the addition of a second bed for my son.

    Stayed in August 2023

  • Reviewed: 31 March 2023

    4.0
    DISSAPOINTING
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    Disappointing meals, disappointing staff.

    Large room.

    Stayed in March 2023

  • Reviewed: 11 February 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    The room was spacious and well-appointed. More generally, the property was OK, and the location was good. However, the staff is some of the worst I've encountered, and their behaviour was shocking. Forget about any trace of hospitality; everyone we've dealt with was arrogant, rude, and some were hostile. To illustrate, we were first denied entry into the parking lot upon arrival. After some time, we were told that the parking is full, but were allowed to drop off our bags. However, as we pulled over and started unloading our luggage, several parking people began yelling at us, using expletives!!!, and asking us to leave immediately. As far as we can tell, they wanted us to instantly free up the parking place just in front of the entrance for someone with a big expensive SUV --with local plates! When I asked the front desk about the parking situation, they claimed, "many local people have sauna and gym subscriptions and are allowed to park"; so we, as paying guests, may have to park elsewhere. When I pointed out that the terms of the reservation included parking, he first denied that was the case; then, eventually, he rolled his eyes over, took our car licence plates, and said he was going to call us once a parking place became available (he never did, we figured it out). The above is just one concrete example, but it is, unfortunately, representative of all our interactions with their so called "staff". So in sum, the room and location were OK, but unless you would like to be shouted expletives at (the parking people literally swore at us!) and be treated with contempt, do yourself a favour and avoid this place.

    Stayed in February 2023

  • Reviewed: 3 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A constant noise all over the night from the AC sistem or the ventilation. Terrific

    Location, very clean

    Stayed in December 2022

  • Reviewed: 7 July 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom fixtures were old, no hand soap , did not replace shower gel, poor quality towels, not enough towels, size of towels was inappropriate, dirty carpets, dirty lounge, could not serve lunch( salads) , no restaurant in the vicinity,

    Stayed in July 2022

  • Reviewed: 9 April 2022

    6.0
    Pleasant
    • Business trip
    • Group
    • Executive King Room - Non-Smoking
    • Stayed 2 nights

    The blankets were very very small that did not offer a comfortable sleep, especially for the hotel's price. The breakfast was similar as if you stayed in a 3 stars hotel

    The positioning of the hotel was ok for me. The room was clean and the staff was friendly. Very usual breakfast.

    Stayed in March 2022

  • Reviewed: 28 November 2021

    6.0
    A four star experience with three star friendliness
    • Business trip
    • Solo traveller
    • Classic Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I used booking.com and selected a room with a city view. After settling in for the night I was in a room with absolutely no view. I took a picture. The front desk staff wasn’t very friendly. Not what somebody would expect at 4-star hotel. I was overcharged at checkout. Luckily I spotted the error and they adjusted it.

    I liked that there was free parking. the breakfast was nice too

    Stayed in November 2021

  • Reviewed: 9 September 2021

    7.0
    Comfortable stay in a good location for my business trip.
    • Business trip
    • Solo traveller
    • Classic Queen Room - Non-Smoking
    • Stayed 3 nights

    The breakfast "to go" I received on checking out at 6.30am was very basic: a ham & cheese sandwich, an apple, an orange and a yoghurt without a spoon or serviette! Check out procedure very slow. Hotel unable to order a taxi which accepted credit cards.

    Good hotel in a good location for my business trip. Very comfortable room, good breakfast and very good restaurant.

    Stayed in September 2021

  • Reviewed: 23 June 2021

    5.0
    Passable
    • Business trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    AC didnt work on first room. I booked some bigger room and went there room temperature was 29⁰C and didnt go down. Repairman try to fix ot twice and after i must packed my things and move to another room. There it take 5h to get the room temperature go below 25⁰C. And they charge me full price.

    Sauna

    Stayed in June 2021

  • Reviewed: 2 October 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small breakfast buffet

    Very friendly staff Location Spacious shower

    Stayed in October 2021

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 18 June 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Executive Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Classic Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 10 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Executive Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Queen Room - Non-Smoking
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 76 – 100

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