Central Area North, 20012 Al Madinah, Saudi Arabia
#45 of 229 hotels in Al Madinah
Guests' ChoiceBased on 3229 hotel reviews
8.3Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 3 May 2024
Osama
PakistanNo tea at the hotel Bazaar /shops nearby are over expensive
Location is close to ladies prayer area, perfect for those who are accompanying elderly men/women on wheel chair Starbucks, Dunkin was nearby Albaik, KFCc McDonald’s and Pizza Hut were at 10-15mjns walking distance
Stayed in May 2024
Reviewed: 3 May 2024
0mer
Saudi ArabiaParking was full. Hotel staff did not guide in finding alternate parking. It took 2 hours to find alternate parking at Train Station. It cost us a fortune to park there for two days.
Near to haram, clean, staff good
Stayed in April 2024
Reviewed: 2 May 2024
Rameez
PakistanElevator/lift, toiltries, shaving kit of poor quality
Location
Stayed in May 2024
Reviewed: 2 May 2024
Obaidlal
Saudi ArabiaNo complains
Near to Haram' Good family stay' Near to women gate 25' Near by resturants ' small groceries shop' over good
Stayed in May 2024
Reviewed: 1 May 2024
Abdul
Saudi ArabiaBreakfast and lunch area is crowded, Some guests can be moved to other restaurants or food area can be redesigned to accommodate more people
Facilities, Room Service plus Free Car Parking
Stayed in April 2024
Reviewed: 30 April 2024
Ahmed
DominicaTv was not working , ac stopped working and electricity plugs stopped working.
Clean, nice staff, near to el Haram el madany
Stayed in April 2024
Reviewed: 29 April 2024
Musah
GhanaThe hotel not provided breakfast I
I like its distance to Masjid Nabawi
Stayed in April 2024
Reviewed: 27 April 2024
Nagrah
TurkeyLittle far from the Haram
Room spaces, cleaning and services
Stayed in April 2024
Reviewed: 26 April 2024
Khaliq
PakistanIt was my second stay in this property, never disappointed.
Stayed in April 2024
Reviewed: 26 April 2024
Abdul
Malaysiafriendly staff
Stayed in April 2024
Reviewed: 25 April 2024
Mohamad
Saudi ArabiaThe bathroom needs more cleaning attention . The hotel booking system has failed at the check in time to allocate my booking.
Almost verything is fine. The front desk staff is helpful during checkout.
Stayed in April 2024
Reviewed: 23 April 2024
Ijaz
United Arab EmiratesGood
Stayed in April 2024
Reviewed: 21 April 2024
Syed
United StatesThey could work in the electronic doors
Was everything great?
Stayed in April 2024
Reviewed: 21 April 2024
Nasser
MalaysiaSometimes have miscommunication when talking English but they are trying to their best to help
Location and Coffe shop at hotel very nice. The stuff is very nice nice.
Stayed in April 2024
Reviewed: 21 April 2024
Tanveer
QatarResponse from staff
Location
Stayed in April 2024
Reviewed: 21 April 2024
Muhammad
PakistanBreakfast
Location is very good. Convenient access to both male and female prayer area.
Stayed in April 2024
Reviewed: 19 April 2024
Halit
TurkeyThe cosmetics provided were limited, and they were not always replenished unless requested.
Despite the hotel being fully booked and unable to extend for two more days, the staff, especially Ms. Shoruq at the reception, were incredibly kind. This applies to all other staff members, including housekeeping and room service.
Stayed in April 2024
Reviewed: 19 April 2024
Mohammad
Saudi ArabiaThe lifts were pretty crowded but you can’t really complain because of how busy the hotel was in Ramadan.
Very close to the Masjid and you could easily reach Masjid in time even 5 minutes before prayer time. The hotel staff was very nice. The room was very spacious and so was the bathroom, both filled with very good amenities. Another thing that was really good about the property was the stores and restaurants near the hotel, you basically had every facility for food at your doorstep.
Stayed in April 2024
Reviewed: 19 April 2024
Erwin
United Arab EmiratesNothing
Close to gate 339, walking around 3 minutes to masjid Nabawi. Underground parking up to 4 level and it's free of charge. Very close to Indonesian restaurants (New Jawa Restaurant), 45 seconds walking distance. If you traveling with car to this hotel, set destination to Kayan International Hotel, so you can easy to find basement parking gate of emaar royal hotel.
Stayed in April 2024
Reviewed: 19 April 2024
Sadia
United StatesNothing
Good
Stayed in March 2024
Reviewed: 18 April 2024
Abdullah
QatarThe breakfast was alright, but it could be better with more choices.
Location,very near to masjid nabwi.3 to 4 minutes walking distance Staff was welcoming Room were comfortable and clean
Stayed in April 2024
Reviewed: 18 April 2024
Ahmed
Saudi ArabiaRoom service didn't clean my room in the second night
Distance to Haram is good
Stayed in April 2024
Reviewed: 18 April 2024
Youssef
EgyptTV was out of Work
Very Comfortable, Clean ,Quite ,near to Haram and in city Center and the people very nice
Stayed in April 2024
Reviewed: 17 April 2024
Hind
BahrainNothing
The location, the variety of the breakfast buffet. The staff are nice.
Stayed in April 2024
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