Abarzar street, 99999* Al Madinah, Saudi Arabia
#12 of 226 hotels in Al Madinah
Guests' ChoiceBased on 1781 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.2
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 29 April 2024
Karwan
PakistanGood
Stayed in April 2024
Reviewed: 29 April 2024
Mahbuba
United StatesNot sure
Oh! Okay. I don’t want to say anything about that Question because you know how much facility you have to provide for customers.
Stayed in March 2024
Reviewed: 27 April 2024
Mohammed
NigeriaThe entrance area is crowded due yo the shops around
Proximity to Haram and the Arabian/coffee
Stayed in March 2024
Reviewed: 21 April 2024
Shahinaz
Saudi ArabiaThe elevators and hallways smelled like asian/Indian food ALL the time.
Very close to the Madinah Haram. comfortable and cozy.
Stayed in April 2024
Reviewed: 21 April 2024
Murad
Saudi ArabiaLocation
Location was perfect.
Stayed in April 2024
Reviewed: 20 April 2024
Dato
MalaysiaNot upgraded since long time
Location and convenience
Stayed in March 2024
Reviewed: 17 April 2024
Javid
KuwaitNothing except location , poor quality of facility
Stayed in April 2024
Reviewed: 16 April 2024
Shahbaz
NetherlandsSometimes there was no hot water while showering. The (key) cards to enter the room where malfunctioning. We had to go 3 times a day to the reception to re-activate them because of the magnetic strip conflicts with other cards and mobile phone.
Excellent location. Very near (1 minute) walk to the gates nearby the women praying area of the Mosque. Extremely helpful staff and compliments for the room/cleaning service.
Stayed in March 2024
Reviewed: 12 April 2024
Dedi
QatarNA
Excellent
Stayed in April 2024
Reviewed: 5 April 2024
Ahmed
CanadaThe water heater continued to stop working every other day without any permanent fix from the facility. The reception staff is arrogant and uncooperative.
The location is very close to haram, especially women erea entrance
Stayed in March 2024
Reviewed: 30 March 2024
Mohammed
United StatesLocation rooms clean courteous staff
Stayed in March 2024
Reviewed: 29 March 2024
Maher
United Arab Emirates1- Too many chairs and lights in the room 2- TV signals was bad for the channels
1- Perfect locations 2- Easy way for in and out 3- Iftar buffet was amazing with a lot of options 4- Landry service was very quick 5- Housekeeping excellent 6- All the staff are very smiley and welcoming
Stayed in March 2024
Reviewed: 22 March 2024
Shad
United StatesThe room size could have been bigger An anti skid mat in shower could improve the safety of older adults
Excellent hospitality from the receptionist Ms. Dua to the Room Service Mr. Nasir. We were in the executive floor. The night time snacks during Ramadhan was an excellent overture although we didn’t use the facility much. Receptive, accommodating, ready to be of help. Would have appreciated anti skid mats in the shower area. Slightly bigger room would allow easy mobility within the room.
Stayed in March 2024
Reviewed: 22 March 2024
Ahmed
Saudi Arabiabathrooms require maintenance Towles need to be changed for new ones
location is great staff are nice and friendly
Stayed in March 2024
Reviewed: 21 March 2024
Patel
MauritiusCorridors a bit dull and not lighted enough
Proximity to haram
Stayed in March 2024
Reviewed: 20 March 2024
Ibrahim
BahrainThe internet very weak
Stayed in March 2024
Reviewed: 19 March 2024
Nasir
QatarNothing.
Location is amazing and staff are friendly and helpful.
Stayed in March 2024
Reviewed: 16 March 2024
Faisal
United Arab EmiratesNothing
Good choice
Stayed in March 2024
Reviewed: 15 March 2024
Abdul
IndiaThere can be more efforts put in for bathroom maintenance- shower area
Stayed in March 2024
Reviewed: 12 March 2024
Ahmed
United KingdomThe sole inconvenience we encountered was the need to replace our room key several times due to malfunctions. Despite multiple activations, the key would cease to function the following day. Additionally, while the Wi-Fi speed was not exceptional, it was satisfactory.
The hotel provided a clean and comfortable environment. The staff demonstrated exceptional helpfulness and friendliness, and the location was superb. Room service was top-notch, enhancing the overall experience. My stay was thoroughly enjoyable, and I eagerly anticipate returning next year for another wonderful experience.
Stayed in March 2024
Reviewed: 8 March 2024
Uzair
United StatesThe hotel was very close to the prophet’s mosque. Our room was very clean and cozy. Definitely recommend choosing this hotel for Madinah 👍
Stayed in February 2024
Reviewed: 3 March 2024
Maged
Saudi ArabiaVery good location and cleaning is very good
Stayed in February 2024
Reviewed: 1 March 2024
Gamal
Saudi ArabiaVery clean and very friendly stuffs I really recommend it
Stayed in March 2024
Reviewed: 29 February 2024
Mustafa
Saudi ArabiaLocation was excellent
Stayed in February 2024
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