No One on reception had to phone other hotel to get in.

Never had breakfast.

Stayed in September 2022

Especially all the sanitary spaces were really dirty. Ex. I had to put the towel on floor at shower before I was brave enough to go there, because the floor was so dirty and scary.

Only positive thing was that the ”hotel” located very close at the Umeå harbour.

Stayed in September 2022

Bath room was with no toiletries

Breakfast was good The room view was good

Stayed in July 2022

Close to the ferry.

Stayed in August 2022

Hotel really needs to be renovated

Free evening snack. Close to harbor

Stayed in July 2022

Breakfast was ok. No warm dishes. The room beds were very uncomfortable. And no double bed even though we booked a family room.

location was good. pool and table tennis along with a sauna room.

Stayed in July 2022

The lack of (or very poor) ventilation in the bathroom combined with a strange space-saving solution that probably leaks water into the wall and/or hard shower curtain made the bathroom stink something mouldish and we could only use it for short periods of time. I don't know if that's the reason, but one member of our family suffered from nausea in the morning and got better as soon as we left. Considering that these were family rooms (212 I think), we strongly recommend a renovation of the bathroom.

Overall, the hotel was tidy and the surroundings were pretty.

Stayed in July 2022

No staff. Keys to room were left in an envelope at the front desk.

Perfect place to stay if you just need somewhere to sleep that’s pet friendly while on a road trip.

Stayed in May 2022

The hotel needs a restyling. Everything works, but is forty years old.

Quiet. Breakfast is good.

Stayed in June 2021

The location is not great for carless people, I guess. If you're staying more than one night, visiting Umeå from here would be annoying

Nice room, great view onto Umeälven (not all rooms will have that of course), saw a cat from a window. Breakfast modest but meets expectations

Stayed in May 2024

Nothing

So peaceful. Use of clothes washer and dryer and food was great.

Stayed in May 2024

We booked a family room for five people. When we arrived, nobody was found at the reception. Just different envelopes for different rooms without any names. Via telephone we got in contact with the partner hotel but even they didn’t know which was our room. We had to check them all ourselves and finally got offered three rooms connected by an aisle which could be opened with any key. Not useful with small children. Additionally the rooms were dirty and not in good shape. We left for another hotel and got offered a refund, but later on the hotel didn’t reply our emails any more. Couldn’t be any worse.

Stayed in August 2023

In the morning we got message from hotel than instead of double room two single rooms will be provided. When we requested partial refund, then we get promised double room. When we arrived, first we were shocked by location - need to drive through industrial terminal to reach hotel surrounded by port, industrial zone and cemetery. In hotel was strong food smell. Room was just over entry - very small and ugly - nothing similar to pictures. The only good was a girl at reception than helped to arrange hotel in Umea center without additional costs.

Possibility to stay in other hotel

Stayed in July 2023

Location - close to the ferry terminal. Room was OK, bed was good. Overall very much worth the price.

Stayed in July 2023

I wouldn't call this place necessarily a hotel, maybe a hostel as it has rooms that share bathrooms, but offer lounges, kitchenette etc. As this is older place, bathrooms are just that (old showers, plastic flooring and a hint of moldy smell). Also some WC/showers are like on cheap cruise ships. No aircon. It was very bright to sleep as curtains are not good (thin and see through) and other window in my room didn't even have blinds. Linen smelled ok though and I didn't see stains. Looking at the map, you'd think you can reach the sea, but no, all fenced out. There was no receptionist. They promised a baby bed but they forgot to tell me that guests have to get the bed from a closet themselves.

Quiet environment. A bit older building, former head office of some industrial company. Thus had lots of public relaxing places (play area for kids with play kitchen, games; lounges; play room for older kids/adults; TVs etc etc). Outside spaces also nice. The building also has kitchen and laudry room for guests. I think this would be great for larger group of friends, or people working in the area during the week/for a project (longer stay kind of hotel), or for moderate conference etc. Not for romantic holiday or visiting the city. Complimentary evening snack was very nice suprise! Breakfast was ok, porrige, mysli, breads, yoghurt, veggies, boiled eggs, cold cuts, cheese, coffee tea (juice machine was broken).

Stayed in June 2023

thank You for wonderful service.

Stayed in February 2023

on arrival it looks a deserted place, however, you have received a welcome mail on the morning of your arrival which explains access to the hotel perfectly. (access code front door and location of your key)

breakfast was super; room was simple but clean and quiet hotel entrance was locked so I called the number (same as described in booking.com); a lady helped out perfectly with an access code.

Stayed in August 2022

The room was worn out and the bathroom definitely needed renovation. There was something either in the room or in the bathroom that made us sneeze and extra asthma medication was needed in the morning.

Stayed in July 2022

The room and all the furniture were very old, no renovation since 30 years, bad value for money, bathroom was to shabby, very uncomfortable stay

Stayed in July 2022

There was no possibility of convincing a taxi to take us to the Wasa line ferry Umea Sweden to Vaasa Finland. It was 2.5 miles away from the hotel and we had a long hard walk with suit cases. The staff at the hotel was helpful and called 4 different taxi companies to no avail. They did not want to drive 15 miles to pick up customers for a 2.5 mile journey.

We loved the breakfast and the evening snack that was provided at no extra charge. The hotel is a little dated, 1950 or 1960 comes to mind when looking at the furnishings. Bathroom old fashioned even for Sweden. Very comfortable sleep in two rooms with joined bathroom.

Stayed in July 2022

I have no remarks in this regard. I was satisfied.

The location is in a historic district, amenable to walking among the buildings in the parklike setting. Located very close to the terminal of the ferry to Finland. The single room had a nice view. The breakfast buffet was excellent. The only drawback was the lack of staffing at the time, but thanks to good information ahead of arrival, there was no problem in accessing the hotel or reaching staff via telephone.

Stayed in June 2022

window in my room was left open when I arrived, attracting insects.

Nice hotel. I especially liked the evening sandwich service which was included in the price. Good food after a long day of driving

Stayed in June 2022

There was not personal service at reception but the check-in was still taken care well.

Travelled from Finland with ferry, location was perfect for us, it took 15 minutes to Umea city with own car.

Stayed in February 2022

I did not got the code for entry when arrived. Onother guest opened and my roomkey was one the desk of the closed reception.

Only some minutes to the ferry to Finland. It is just practical.

Stayed in October 2021