The room looked fairly nee, the beds were comfortable and the view of our room was awesome. I loved the fact that they tried to be more sustainable. The bathroom had a bidet/shattafah next to the toilet and a full size hairdryer.

Stayed in May 2024

Some areas in need of improvement but undergoing maintenance at time of visit.

Great location, close to underground and walking distance to Raffles. Shopping centre next door, lovely staff and facilities.

Stayed in April 2024

Even though my room was “upgraded” to a higher floor in the Peninsula tower, the room was very dated. Carpet was old, no extra power outlets nor USB ports for charging devices ( not acceptable nowadays).

I like the swimming pool and fitness center. The location is excellent. Public transportation, food, shopping and banking services are nearby. Did not try the breakfast.

Stayed in April 2024

Changing room and access to main swimming pool antiquated and dirty. No drink service available at pool even when front desk staff said they would arrange it for us. Key card failed twice in a five night stay.

Very good central location but quiet.

Stayed in April 2024

The bathroom, the shower recess flooded every time we showered.

Location

Stayed in April 2024

Nowhere to place soap/shampoo in shower but on the floor. Elevators could be slow. One was off over two days during our stay. Outside of hotel needs a coat of paint and windows need cleaning.

Great location, handy for rail and food destination next door. Hotels own bar at street level was not over expensive. Nice relaxing pool area but only five recliners.

Stayed in April 2024

Very old, at the refurbishing stage, I’m sure it will look amazing once renovated completely.

Not amazing but a “fine” property. Initially they gave me a wrong room. When I asked that I’m supposed to get a room as shown on my booking confirmation, Nick from the reception changed my room quickly to an amazing room from the garbage I was put into The new room had an amazing marina bay view.

Stayed in April 2024

There is a short pathway to a parking lot next to the hotel. People were always there smoking cigarettes until late. Probably there are night clubs around, and I could hear karaoke voices until late too. If your room is on that side, you might find it noisy.

The location is super convenient. And, I like firm beds, and their beds were pretty firm. I liked them very much.

Stayed in April 2024

Definitely not a 5 star hotel. Solid 4 star. Room was small but suitable for 4 star hotel. The bed is too hard. The breakfast is just ok

The location is the best part of this hotel. Clean and renovated rooms

Stayed in April 2024

Too crowded at the shops

Close to shops and restaurants

Stayed in April 2024

One lift broken the entire time which made getting in and out very slow Breakfast was not great

Great location, super helpful team, comfortable room

Stayed in April 2024

the bathroom door is a sliding door so not really lockable. the elevators were quite slow at times.

incredible location and everything is walking distance (including a shopping centre behind the hotel). two great pools and newly renovated rooms.

Stayed in April 2024

A bit outdated

Location

Stayed in April 2024

However, there are smokers living next to the hotel, all night so concerned about public safety.

The cleaning of the room is excellent.

Stayed in April 2024

Great location near city hall station (airport line). Easy walk to waterfront bars and restaurants. Beautiful spacious rooms that are quiet with comfortable (very hard!) bed.

Stayed in April 2024

Several aspects need improvement: - The room was not properly cleaned. - The bathroom was very small, and when taking a shower, water leaked all over the floor. There were also issues with hot water. - The top floors were undergoing renovation, resulting in constant noise from morning until 6 PM. - The buffet breakfast was average and not worth it. Pastries seemed a few days old, and while there were a few decent choices in Asian cuisine, overall it was lacking.

Very good and convenient location. The room was spacious and comfy. Nice pool and very helpful staff.

Stayed in March 2024

It is a $300 security deposit (which i did miss when originally booking)when you check in and takes over a week to go back into the account after you check out, so you do need to make sure you budget to lose that money for duration in your trip and after.

Across from city hall bus stop and MRT which was so easy to catch public transport and the 'big bus' tours.

Stayed in April 2024

Not enough toiletries, can provide better quality of tissue .

Newly renovated hotel, very comfortable. Closed to main attractions like Merlion , Garden by the Bay, Marina Bay Sands. Located at two MRT lines.

Stayed in April 2024

The newly renovated shower in our room let too much water escape making the floor very wet. But otherwise the room was very comfortable and clean.

The location was perfect for us and very central to where we wanted to be.

Stayed in March 2024

No Shuttle bus service to and from airport. No minibar, no wine glasses. More information, like Visitor information centre, from staff about sights and places, what to see and do, and best places for dining.

Staff were very accommodating when we required extra bedding comfort. Room was quiet. Location very good.

Stayed in March 2024

Noisy. Could hear people in other rooms

Location and size of room

Stayed in March 2024

Building and drilling going on

Very central

Stayed in March 2024

Just right breakfast but no the Dinner

Stayed in February 2024

Limited beverage facilities

Location, pools, room

Stayed in March 2024