238 Joo Chiat Road Singapore, Katong, 427495 Singapore, Singapore
#283 of 478 hotels in Singapore
Guests' ChoiceBased on 1012 hotel reviews
7.3Cleanliness
7.6
Comfort
7.5
Location
7.9
Facilities
7.2
Staff
8.5
Value for money
7.4
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Hargowsiumai
SingaporeThe space is rather small
It's clean and comfortable
Stayed in April 2024
Reviewed: 9 May 2024
Harmeet
MalaysiaRoom and bathroom slightly small but everything else was perfect.
Stayed in May 2024
Reviewed: 8 May 2024
Yasmin
FranceIf you’re claustrophobic make sure that you have a room with a window. The room needed some renovations.
The location was perfect, it was right next to the Katong neighborhood as well as the Vietnamese and Malay neighborhood, there were a lot of coffee shops and restaurants. The staff was extremely nice and welcoming! Easy to access, multiple bus stops nearby.
Stayed in April 2024
Reviewed: 23 April 2024
Anguree
AustraliaNothing to complain about.
Friendly, kind, very helpful staff at reception. It was great to receive such a warm welcome. Rooms are a tad small, but good enough considering it's Singapore and what you pay per night. You get what you pay for and it's perfect for transitting in Singapore on long hall flights. Bathroom very tiny but very space economical. Never had a shower just above the toilet, but the design is well thought of and it does not get overly wet.
Stayed in April 2024
Reviewed: 16 April 2024
Hazel
Malaysiaslightly dirty in terms of toilet but you get what you paid for. it’s not inbearable, just abit dirty. worth the amount u pay for. also very small space, but that’s just singapore.
very good location, although far from mrt, bus stop nearby. a lot of good food nearby.
Stayed in April 2024
Reviewed: 13 April 2024
Roneel
FijiRoom bit small
Staff very helpful
Stayed in April 2024
Reviewed: 30 March 2024
Yan
MalaysiaSounds proof
Staffs are friendly and helpful
Stayed in March 2024
Reviewed: 23 March 2024
Not
SingaporeVery compact bathroom plus toilet. Bedroom temperature stucked at 20.5C despite selecting 28C on the wall mounted controls. All guests consisting of couples or in a group should be advised to be mindful of noise level when chatting or laughing loudly from 11pm to 3am because there are other paying guests in adjacent or opposite room.
Clean room, comfortable bed, pillows and blanket. Complimentary coffee/tea bags, bottled water, shower gel, toothbrushes, shower cap, disposable slippers, electric jug, mini fridge and safe-deposit box.
Stayed in March 2024
Reviewed: 27 February 2024
Jhonus
AustraliaShould have bidet at toilet.
Not applicable as did not take bfast. Room is good and spacious.
Stayed in February 2024
Reviewed: 27 February 2024
Trish
CanadaI wanted to try a cheaper hotel than Katong V to see what it got us for our money. I must say I had to get use to the smallness of it.
Your cleaning staff and front desk staff were very friendly and helpful. We both appreciated that. Love Trish and Merrill Canada
Stayed in February 2024
Reviewed: 3 February 2024
Sai
Australiathe air condition and the shower.
the room and location.
Stayed in January 2024
Reviewed: 21 January 2024
Arun
SingaporeI was surprised by how small the room was. The pictures made it seem like it was more spacious. The toilet too was extremely small.
Stayed in January 2024
Reviewed: 23 December 2023
K
NetherlandsThe bathroom with WC gets totally wet after using the shower.
I am satisfied with this hotel. The room is small but it has all I need for a short stay. It’s very clean and tidy, the staff are helpful and friendly. I actually booked the wrong hotel, the wrong dates and the wrong room, but everything was flexible and turned out well. I was mostly served by Alvin who let me view two other rooms before I found the right one. What the hotel room lacked in space, its location made up for. It is located in an area with interesting restaurants and shops. Moreover, at both ends of the street are food centres. At Dunman food centre, I had the most delicious vadai (Singapore Vadai). I would recommend this hotel to single travellers especially (because of the room size) but also couples who would be spending time outdoors most of the time and can return to a comfortable bed in the evening. Also suitable for families looking for a price-quality decent place to stay in a interesting area with a local flavour and great atmosphere.
Stayed in December 2023
Reviewed: 21 December 2023
Tabitha
AustraliaEverything was okay. I already knew our room won't have windows so no complaints.
Location was good. Walking distance to most amenities; the PLQ mall, SMRT and food joints.
Stayed in December 2023
Reviewed: 16 December 2023
Choon
SingaporeThere's no parking lot for car and motor.
Stayed in December 2023
Reviewed: 14 December 2023
Siew
SingaporeThe lighting of the room is not bright enough
Overall is good for the value
Stayed in December 2023
Reviewed: 11 December 2023
Biju
Australialocation. tiny rooms.
Good daily housekeeping. friendly and helpful staff at reception.
Stayed in December 2023
Reviewed: 28 November 2023
Daniel
United StatesI wish the room description had explained that this was an internal room with no windows. Considering our needs it worked, but it was a bit of a surprise.
Location is AMAZING! Joo Chiat is the best location to stay, and very close to the big tourist attractions like Marina Bay and Gardens By the Bay. The hotel itself is simple and clean, the staff was friendly and helpful, and the hotel is a good value considering how expensive Singapore is.
Stayed in November 2023
Reviewed: 25 November 2023
Lr
SingaporeThe person who received us for check-in did not even greet us, and did not reply when I greeted as well and kept a very cold face till the end. The other staff whom we saw during the daytimes were very friendly.
Location, Room, Value
Stayed in November 2023
Reviewed: 22 November 2023
Hajar
GermanyThe pictures are zoomed out, the rooms are extremely tiny, they could barely fit in one person, bad air quality, the shower is right above the toilet sit, and pay attention to the description “no window”
Location is very close to the airport, 15min drive by Taxi. Friendly staff. Water complimentary.
Stayed in November 2023
Reviewed: 11 November 2023
Gurvinder
IndiaJust the location is little away from main spots
ROom size was average however the hotel staff was helpful and nice. I stayed close to 4 nights. MRT station is little far and there are no malls around to have food. However there is a 7 eleven store and some small restaurants to have food.
Stayed in September 2023
Reviewed: 29 October 2023
Mudita
MalaysiaNo automatic facilities. I need to contact them for it.
Convenient to the bus station and food surrounding it.
Stayed in October 2023
Reviewed: 25 October 2023
Gareth
SwitzerlandDecoration was quite dated and needed some repairs. Noise traveled through walls. Thankfully there wasn’t a lot of noise in the corridors.
Nice location with good restaurants nearby and not a long trip from the airport via a taxi.
Stayed in October 2023
Reviewed: 25 October 2023
Wong
MalaysiaThere is no separate shower stall in the bathroom (no tub). After s shower, the whole bathroom becomes very wet and messy.
The staff is very helpful. Room is very clean. There is a safe in the room
Stayed in October 2023
Venice, Italy
Masterton, New Zealand
Fujikawaguchiko, Japan
Atlanta, USA
Wimereux, France
Buenos Aires, Argentina
Desenzano del Garda, Italy
Fairfield, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content