The bedding smelled of detergent. I believe hotels should use odorless laundry detergents. Especially such awesome hotels.

Exceptionally clean. Bathroom with all new best brands faucets, sink, toilet and shower. Very comfortable mattress and a tall bed with a soft headboard. Sweet and helpful staff. Beautiful restaurant and the dishes I ordered looked like from a magazine. Saunas and the resting area are absolutely great. Head massage from Lucia was out of this world. I greatly recommend.

Stayed in April 2024

The bedding had a strong smell of detergent (I have a sensitive nose). I believe hotel bedding should be odorless.

Very very clean. New great quality faucets, toilet, sink and shower. very comfortable bed. Sweet and helpful staff. Great saunas. Head massage from Lucia was something out of this world. I greatly recommend. The restaurant is beautiful and the dishes served were aesthetically pleasant and tasty.

Stayed in April 2024

Breakfast for the value of money was a bit simple to compare with other hotels where we used to travel.....plain white yoghurt should be a standard in these days.... I would have think... Coffee and the terase was great💖💖💖💖💖🍀☘️🍀

Stayed in March 2024

Cigar room, wellness

Stayed in April 2024

Hard to say.

It's a nice place to stay for several days, close to the ski hills. Tasty breakfast. Clean room, comfortable bed, all the needed facilities. Good SPA to have rest and chill after a physically tough day. Very cozy reception. Fireplace in the restaurant.

Stayed in January 2024

Beautiful location and hotel! Everything was perfect! The food was incredibly good! It’s close to the ski bus. We will be back for sure!

Stayed in January 2024

You couldn’t adjust the heating in our room and it was too hot for us and hard to sleep

The hotel is clean, it looks great, the food is very good, especially dinner, although some courses were a little too salty for me sometimes, the deserts are great, confortable rooms

Stayed in January 2024

It my sound like nitpicking, but for all honesty I must also express my slight disappointments - however it should not discourage anybody from booking this hotel; rather a feedback to the owner, manager of the hotel. The breakfast isn't as great as other reviews raved about. The scrambled eggs were way too raw and runny, the pastries were mediocre. There was one lady at the front desk - curly long brown hair, who always had a face like someone just died and spoke rudely with other guests. She never smiled even a bit. She should not work in the hospitality industry. An intern had a wrinkled, dirty white shirt that looked awful. She has no respect to the hotel and the uniform. The first person greeting the guest should be a pleasant one. Neither one of these ladies should be allowed near the front desk. On the other hand, there was another lady with a lighter hair, she was very kind and helpful. My last feedback is about the location. You may think it is not too far from the slopes. However getting up to the ski lifts was always a challenge due to the lack of parking spaces (even though it is paid) and the traffic was always bad on the way up and down as well. It was a very big disappointment compared to ski regions in Austria.

Hotel Demänová is a beautiful, probably very new hotel. The pictures perfectly give back what you may expect when you stay there - unfortunately, that is not always the case with other properties on Booking.com. The Wellness area is also a nice addition after an all day skiing. The dinner was very delicious although small portions. Each and everyone at the restaurant was very kind and professional. There was live music during dinner. The beds and the pillows were very comfortable. There is ample parking and the ski room is very well equipped and conveniently located by the entrance.

Stayed in January 2024

Everything was fine.

Great Breakfast and great stay.

Stayed in December 2023

Rooms are rather small for 3 persons. The staff at the reception could be more service oriented and proactive. This is where the customer journey starts.

Great service at the restaurant. The Staff was very attentive and it was clear guests are important for them. Nice introduction of the lounge and upselling of drinks :) Food was fantastic every day, particularly dinner. The team in the kitchen deserves a recognition. Well done !! We only missed vegetables as a starter and add-on to the menu. The Wellness area was excellent.

Stayed in December 2023

-

The breakfast and the dinners were amazing. I would like to highlighted that the waiters and the waitresses were very kind and client focused, polite, helpful, attentive during the Cristmas period which was expressly busy.

Stayed in December 2023

Nothing

Everything

Stayed in December 2023

A beautiful and luxurious hotel. Clean and nicely decorated room, we upgraded to a slightly bigger room. The breakfast is excellent. There is free parking, the staff is very nice. highly recommend.

Stayed in October 2023

We could have used an a.c

Very nice place with great staff. Dont miss the restaurant!!! And the bubble pool

Stayed in September 2023

rooms were small

Very rich breakfast and very logical price

Stayed in September 2023

the location is nothing spectacular, but all the facilities were great

excellent spa, delicious breakfast and super comfy bed

Stayed in August 2023

Small tv in the room without option to project on it. The wellness center working hour is not comfortable Breakfast is not rich enough

The room was very nice

Stayed in August 2023

We were renting an apartment, it was assigned 101, very dark, quite small bathroom, and with the windows towards the reception alley, that everyone can see your room. As an option you could have use the blinds, not so nice when we are talking about expectations for nice view. We were asking to find a solution to change the room, but it was told that is no other availability. We drawn attention that the parking is empty, so not many checking in up to that time (Friday, after noon). The answer was still no, as no was the answer for having a late check out on Sunday. I find not the best money per value ratio, as we were spending more than 200€/night. Breakfast was not the best seen by far. Nice bar though and nice/fair people from restaurant.

Stayed in August 2023

Some very minor improvements: -would be nice to have a cover on the table at least at dinner, - please try to avoid serving ice cream in disposable dish and spoon. - would be nice to have all the time well trained (english speaking) staff.

nice quiet location, easy to access jasna valley, but also Liptosky Mikulas. saturday grill dinner was very tasty, using high quality local meat. From the staff we would like to thank specially for Sam, Martin, Mark and Lucia.

Stayed in August 2023

nothing

The location is excellent, the hotel is of a very high standard, the staff is courteous and helpful with any request, The room was huge, the beds very comfortable, the breakfast excellent. The spa is excellent.

Stayed in July 2023

Hard to find a negative: Breakfast could have had ore options, but it was not a busy weekend with very few guests, so what was actually offered was fantastic when taken in context.

The presidential suite was exactly as described - spacious, clean, and tasteful. Nice outside area - great for summer and for kids. Dinner in the restaurant was great.

Stayed in April 2023

Location is quite off set.

Clean, good and rather luxurious hotel

Stayed in June 2023

The room was to small for 4 stars clasification.

The Spa, the bar, the restaurant - delicious food.

Stayed in March 2023

Great SPA area, fantastic breakfast

Stayed in March 2023